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3CX Phone System

3CX | 3CX Phone System 20.0.0.1620

Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

4 AWS reviews

External reviews

452 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Elias N.

3CX Review

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Its ease of use and administration. Easy for users and admins. Stability as well is a great plus
What do you dislike about the product?
Tha lack of some features like Callback on busy
What problems is the product solving and how is that benefiting you?
Price and complexity of additional modules as well as price of devices (great variety of supported devices)
Recommendations to others considering the product:
Value for Money!!!


    Giuseppe R.

3CX is the best choice for everyone coming from asterisk/freepbx

  • November 25, 2020
  • Review provided by G2

What do you like best about the product?
We where long time asterisk and FreePBX users but in thoose 100% home working time we needed a reliable unified communication solution because the asterisk one was totaly unreliable.
After numerous test we landed on 3CX that has a great feature/price pioint and allowed us to have all the fancy features of UC and reusing all our deskphones (changing them would have been a huge investment).
After 8 months of heavy use we are very happy with the product!
What do you dislike about the product?
We didn't like that it's missing AD and SAML integration and that is making SSO impossible.
What problems is the product solving and how is that benefiting you?
We solved the problem of using mobile phones for internal calls and we had the benefit of great UC


    Hospitality

Thanks for best VoIP system

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
very easy and it's stable no problem , support team is very good , open source .
What do you dislike about the product?
rely no thing , I like it , maybe reporting i'm not expert .
What problems is the product solving and how is that benefiting you?
open source extension unlimited , mobile app good .
Recommendations to others considering the product:
I rely recommend it to start now with 3cx


    Jan-Herman v.

3CX makes it so easy

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Ease of Use and the functionality of 3cx
What do you dislike about the product?
The learning curve is a little steep because of how feature rich 3cx is
What problems is the product solving and how is that benefiting you?
The reporting built into 3cx really helps us to identify where our call centre is lacking
Recommendations to others considering the product:
Give the free version a go. Sure it doesnt have recording but it gives you a pretty good taste of what you're in for


    Xavier S.

3cx solución telefonia movilidad

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Lo mejor es la posibilidad de disponer de multi-dispositivos y la facilidad para que los usuarios puedan gestionar sus necessidades en configuración del sistema de telefonia
What do you dislike about the product?
Posibilidad de integracion con AD, estaria bien mas posibilidades de integración.
What problems is the product solving and how is that benefiting you?
Posibilidad de disponer de telefonia para el teletrabajo
Recommendations to others considering the product:
Es un sistema agil, funcional y que permite una experiencia de telefonia muy buena


    Aws A.

nice and light PBX. feature-rich, and cheap

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Easy to deploy and use, very flexible and configurable. very affordable with annual (subscription), as well as full (one-time) payment models. another important aspect is that the software license is charged based on the number of Simultaneous calls, so the number of extensions is unlimited.
What do you dislike about the product?
the call center reporting features don't cover all of what we need. but what is available is still good considering the price. it is lacking in some other features. and compatibility with IP phones can be improved.
What problems is the product solving and how is that benefiting you?
the need for a PBX that supports SIP trunks, outgoing calls and a small call center. it supports many IP phones but not the ones we have in our company, we might need to replace them with compatible models after testing for some time.
Recommendations to others considering the product:
if you're looking for simple, affordable, and feature-complete system for a SMB, don't hesitate in trying 3CX. if you have a large organization with hundreds of employees, and you need all the features of a complex PBX, look for something else. you can always try the free version for some time, then make your decision.


    Leandro C.

best pbx softsuite for small and medium bussiness

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
resources with WEBRTC and ready for new clients
What do you dislike about the product?
audio quality for IVR , its poor when i try to use music
What problems is the product solving and how is that benefiting you?
integration with mobility and internet outside from company


    Andrey A.

The Best PBX system I ever worked with

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Flexibility and cost, unified communication and complete control over your tel sys
What do you dislike about the product?
Not much to dislike really, for about 5 years I didn't faced any serious problems
What problems is the product solving and how is that benefiting you?
Connecting multiple remote offices using the bridging option and VPN in one global network. FQDN option where static IP is not an option is an absolute winner


    Import and Export

All in One and Flexible

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Easy to Manage with lots of features available at no additional cost.
What do you dislike about the product?
Everytime they release new updated version some of the great features becomes more complex or removed.
What problems is the product solving and how is that benefiting you?
We able to manage to re-route calls on the right gateways, in the end it reduce our Telecommunication COST.
Recommendations to others considering the product:
If you are looking to more features that can be possible with a IP PBX Facility with Cost Effective and Flexibility, you should try 3CX.


    WonSuk C.

3cx is very good products of Unified communication.

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Quick, Easy configuration.
User friendliness
What do you dislike about the product?
Not support Korean.
Call center application interworking support is weak.
(I wish, support like Genesys API)
What problems is the product solving and how is that benefiting you?
3cx has almost feature for Enterprise's communication devices.