3CX Phone System
3CX | 3CX Phone System 20.0.6.724Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
External reviews
483 reviews
from
External reviews are not included in the AWS star rating for the product.
3CX Review
What do you like best about the product?
3CX is very easy to use and manage even for someone without a VOIP/phone system background.
What do you dislike about the product?
I have no real complaints, as long as you use the recommended hardware and Sip trunks.
What problems is the product solving and how is that benefiting you?
We needed a phone system that seamlessly enables remote and in office work and 3CX does that. Handsets, mobile app, and desktop clients can all be used.
- Mark review as helpful
I have experience configuring, and managing 3CX phone systems for efficient VoIP communication.
What do you like best about the product?
1. Cost-Effective – Reduces phone bills by using VoIP and supports free internal calls.
2. Easy to Manage – User-friendly web interface, quick setup on Windows, Linux, or cloud.
3. Remote Work Ready – Supports web conferencing, mobile apps, and browser-based calling.
4. Flexible Deployment – Can be hosted on-premise or in the cloud (own server or 3CX hosting).
2. Easy to Manage – User-friendly web interface, quick setup on Windows, Linux, or cloud.
3. Remote Work Ready – Supports web conferencing, mobile apps, and browser-based calling.
4. Flexible Deployment – Can be hosted on-premise or in the cloud (own server or 3CX hosting).
What do you dislike about the product?
Free version lacks some advanced features.
Requires annual license payment.
Some settings can be complex for beginners.
SMS and WhatsApp integration needs extra setup.
Cloud setup may not work smoothly on all platforms.
Requires annual license payment.
Some settings can be complex for beginners.
SMS and WhatsApp integration needs extra setup.
Cloud setup may not work smoothly on all platforms.
What problems is the product solving and how is that benefiting you?
3CX helps solve business problems like high communication costs, poor remote collaboration, and inefficient call handling by providing a unified, affordable, and easy-to-manage communication system.
Absolutely Love 3CX as a Reseller! A Game-Changer.
What do you like best about the product?
3CX stands out for its intuitive design and comprehensive feature set. The web client and mobile apps are incredibly user-friendly, empowering our clients to stay connected seamlessly from anywhere. Features like the visual call flow designer and straightforward user management make both initial setup and ongoing administration remarkably simple for businesses of all sizes, leading to high client satisfaction and fewer support requests for us.
What do you dislike about the product?
Okay, in general terms, one area for improvement in 3CX, particularly relevant for resellers managing multiple clients or larger organizations, lies in enhancing the flexibility and granularity of the multi-tenant system. While it offers a solid foundation, further development could focus on providing more advanced customization options and resource management at the individual tenant level.
Specifically, a key area for improvement could be finding more streamlined solutions for scenarios where multiple departments or tenants within the same physical location need to utilize the same SIP trunk or VoIP provider using the same public IP address. Current configurations for such scenarios can sometimes be complex or require workarounds. Simplifying this would significantly benefit resellers managing diverse client needs and improve deployment efficiency in various network environments.
Specifically, a key area for improvement could be finding more streamlined solutions for scenarios where multiple departments or tenants within the same physical location need to utilize the same SIP trunk or VoIP provider using the same public IP address. Current configurations for such scenarios can sometimes be complex or require workarounds. Simplifying this would significantly benefit resellers managing diverse client needs and improve deployment efficiency in various network environments.
What problems is the product solving and how is that benefiting you?
Complete phone system requirment
IP telephony made easy and affordable
What do you like best about the product?
- Available on linux
- Stability
- Easily configurable
- Features
- Stability
- Easily configurable
- Features
What do you dislike about the product?
- New v20 interface (a lot less intuitive than v18)
- Cannot load from csv anymore
- Cannot load from csv anymore
What problems is the product solving and how is that benefiting you?
Affordable and effective solution for IP telephony
3CX
What do you like best about the product?
Easy to dial, to chat or to meet persons, can see all the history about one contact
What do you dislike about the product?
Difficult to find my missed calls, can't rename my contacts, can see different stats of my team
What problems is the product solving and how is that benefiting you?
All my team can easily use 3CX and interact or transfer the call
Review for 3CX
What do you like best about the product?
It's a calling software that helps to communicate with our customers. It's easy to use and best thing is that you can use it on web browser as well as on your smartphone at the same time.
What do you dislike about the product?
There were times when it has some connectivity issues and calls dropped too. Sometimes faced some problems while connecting with Bluetooth headphones.
What problems is the product solving and how is that benefiting you?
3CX helps as great tool for communication at a very reasonable price. Its very user friendly with alot of features. A great tool for a call center work setting.
3cx
What do you like best about the product?
we can connect whatsapp through taking otp on call
What do you dislike about the product?
network issue is there a little of times or depending on area
What problems is the product solving and how is that benefiting you?
connecting to customers without sharing personal number
Straight Forward
What do you like best about the product?
It is easy to Implement and provision new users. Queue management is easy.
What do you dislike about the product?
cleaning up employees who has left the company.
havent seen any workforce management reporting such as SLA reports etc..
havent seen any workforce management reporting such as SLA reports etc..
What problems is the product solving and how is that benefiting you?
Queue Management
INVALUABLE COMMUNICATION TOOL
What do you like best about the product?
-It is very user friendly and easy to use.
-The layout and functions of the soft phone is cormfortably laid out on the screen.
-Has reasonable price and also great for making international calls.
-The layout and functions of the soft phone is cormfortably laid out on the screen.
-Has reasonable price and also great for making international calls.
What do you dislike about the product?
-I had no issue with this software.It works perfectly
What problems is the product solving and how is that benefiting you?
-This tool allows me to take calls while i'm at home or out of the office,without giving out my personal number.
-The call recording is very useful;i had to listen to recordings multiple times from different scenarios and it has always come to handy.
-My voicemails come directly to my email address,because am able to check for new ones frequently throughout the day.
-The call recording is very useful;i had to listen to recordings multiple times from different scenarios and it has always come to handy.
-My voicemails come directly to my email address,because am able to check for new ones frequently throughout the day.
3cx a game changing telecommunication solution
What do you like best about the product?
Simple mobility. Take office calls on Deskphone, Mobile or Laptop
CRM Integration
Quick and easy to setup and configure.
Excellent Support
This is a tool I use every day and multiple times a day
Always coming out with new and powerful features
CRM Integration
Quick and easy to setup and configure.
Excellent Support
This is a tool I use every day and multiple times a day
Always coming out with new and powerful features
What do you dislike about the product?
Sometimes when signal is bad, call quality is not always perfect.
Troubleshooting requires deep understanding of VoIP
Troubleshooting requires deep understanding of VoIP
What problems is the product solving and how is that benefiting you?
Staff are not alwasy at their desk but now they are always able to answer their phone.
Don't spend large amounts of money on Mobile airtime as staff can use their landline on their mobile phone
Don't spend large amounts of money on Mobile airtime as staff can use their landline on their mobile phone
showing 21 - 30