3CX Phone System
3CX | 3CX Phone System 20.0.0.1620Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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3CX, Simple, easy to use!
What do you like best about the product?
The ability to share your screen with a couple clicks.
What do you dislike about the product?
Sometimes it doesn't connect the call. I've had a couple instances where the call will drop out of nowhere.
What problems is the product solving and how is that benefiting you?
Eliminating the need to travel, since i have have a live webinar with anyone, anywhere in the country
Recommendations to others considering the product:
It'll definitely make life easier when presenting online.
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Great System
What do you like best about the product?
I love that I can chance and do anything on the phone on the computer!!!
What do you dislike about the product?
So far every thing is very good !! I really think that the system is all I personally need to performance my job at a max of capacities.
What problems is the product solving and how is that benefiting you?
I love that fact that I can keep track on all the call so if I miss any call we can go back and take care all of them!!
Recommendations to others considering the product:
A great system with great tools to help any business to reach the next level.
Convenient and Modern
What do you like best about the product?
I like using 3CX because I don’t have to use an internal office contact list on paper. When I am working from home, and need to reach a colleague, I can use 3CX from my laptop or my iPhone. It makes it SO convenient to reach others for easy communication.
What do you dislike about the product?
Our Company has had no issues with 3CX, it’s modern and fits this technology age.
What problems is the product solving and how is that benefiting you?
Our business has had no issues with 3CX to date. The only time our phones have been done is due to another means in no relation to 3CX, and when our landlines are down, I can simply refer to my 3CX app. Again, convenient.
Recommendations to others considering the product:
If you have employees that are in sales or employees who regularly work from home, you will benefit from the user friendly 3CX. Although, I am aware, we don’t use all of its features, the ones we do utilize has made an incredible impact. We save money from using 3CX.
3CX a marvel in telecommunications through the Internet
What do you like best about the product?
From the beginning use 3CX PHONE SYSTEM, as a program to make national and international calls, its interface is very easy and simple, it is easy to use and allows me to do different things on the computer while the call is online, integrating incredibly. All the people of the company use 3CX as a telephone to contact our customers. It is wonderful because you do not need connections with cables and additional telephone. As for its price, it is very economical compared to an external telephone service.
What do you dislike about the product?
I think the 3cx Phone System system should improve its technological image, one of the things I do not like is that it should keep the call on hold when the internet is slow or loses connection for a moment. Your contact list should contain more options to add, I often listen to the other person, but she does not, I do not know why this happens.
What problems is the product solving and how is that benefiting you?
I work as a call center for a digital magazine, and all my colleagues in this company use 3CX PHONE SYSTEM, to call and sell advertising. It is very beneficial because with a single license we can work several people, many times we use this system to make video calls to show the product.
Recommendations to others considering the product:
Most companies should have this system, it is economical, practical and you do not need large telephone sets. The quality of sound and video is very good, you only have to have an internet connection. You can do several things at the same time while making the call. Also the national and international calls leave with a wonderful quality.
Useful for Every Job
What do you like best about the product?
I love being able to see if a call is holding in the Que and who is busy if i need to make an inter-company call. I also like the options to delete and play voicemail on my phone from the desktop app. The 3CX app that you can download to your phone is also super useful if inclement weather happens to prevent you from coming into the office or if you want to check voicemail at home.
What do you dislike about the product?
I don't like the the chat function is difficult to use. I seem to have a large delay between the amount of time between sending and receiving.
What problems is the product solving and how is that benefiting you?
We use this for both our customer service team and sales. We also use the handy app for work at home purposes when employees don't have physical phones at their houses. The app is as easy to use as the desktop version of the software and it is easy to switch cues or make calls from your cell phone as if you were in the office.
Recommendations to others considering the product:
This is perfect for a company who wants flexibility for their workforce. It is easy to use in and out of the office. There are also tons of features for fleet management. You can tell who is taking calls and determine who will receive new calls based on how you set them up inside of the cues. This helps to make sure everyone can experience an even work load and no one feels overworked or underappreciated on your team.
Powerful, easy to use VoIP phone system, Reasonably priced. Great integrations.
What do you like best about the product?
Ability to use from mobile device when out of office
What do you dislike about the product?
Can't think of anything. Very complete for SMB.
What problems is the product solving and how is that benefiting you?
Lower phone bills, elimination of 2nd line Caller ID showing.
An IP voice telephone system that is improving every day
What do you like best about the product?
I started working with the 3CX telephone system since the beginning of my work. It is very easy to install and use through the internet. has a set of characteristics that are improving every day more.
I like it a lot because I can copy the numbers, also see the statistics of the calls.
I take my computer anywhere when I travel and I can make calls only with an internet connection.
It has a very simple to use appearance, the numbers and options are clear.
I like it a lot because I can copy the numbers, also see the statistics of the calls.
I take my computer anywhere when I travel and I can make calls only with an internet connection.
It has a very simple to use appearance, the numbers and options are clear.
What do you dislike about the product?
I have not had such important problems with this system. I think it should come configured with the basic options, when I installed I had problems with the audio, I listened to the person, but she did not, the technician when notifying him of this problem went to work in the configuration of the microphone that was not right .
I think you should have the option to record the calls, as well as the possibility of having several calls at the same time.
I would like that when I am not using it, I will leave a predetermined message to the person who is trying to communicate with me.
At the moment of having an unstable connection, the call is dropped, I think it should be retained until the internet connection returns.
I think you should have the option to record the calls, as well as the possibility of having several calls at the same time.
I would like that when I am not using it, I will leave a predetermined message to the person who is trying to communicate with me.
At the moment of having an unstable connection, the call is dropped, I think it should be retained until the internet connection returns.
What problems is the product solving and how is that benefiting you?
Before we used another call system, but it came out very expensive. We tested with 3CX and discovered that it was their license and the price of the call was more economical, in addition to better technical service and updates. It has given us many benefits, since we use the 3CX IP telephone system, we do not need large telephone exchanges to conduct our sales and interviews with clients.
Recommendations to others considering the product:
I recommend all companies and users who need to make many calls a day, to contract the 3CX service. They will not need large telephone exchanges to make sales and interviews. It is more dynamic because you work directly from the computer.
So accessible
What do you like best about the product?
I absolutely love that I can access our office phone system anywhere.
What do you dislike about the product?
Sometime the app for my phone glitches and will not ring or will not stop running after phone is answered.
What problems is the product solving and how is that benefiting you?
We are able to be away from the office for longer periods and not have to worry about calls going unanswered.
3cx - Great Phone and VOIP System
What do you like best about the product?
3CX has made our telephony system very smooth and easily manageable. The best part is the mobile and desktop app to be used as and when we want. The features of conference, address book are very great
What do you dislike about the product?
No issues with 3cx faced so far. working very good
What problems is the product solving and how is that benefiting you?
we are using 3cx system for our call routing, call receiving and call making using desktop and mobile apps
Recommendations to others considering the product:
great app to use for making and receiving calls from phone and desktop
Great system!
What do you like best about the product?
I like that I can cut and paste phone numbers into the app and it works so well! I also can use the app on several computers with the same account and there are no issues!
What do you dislike about the product?
It's a little hard to find the list of recently called numbers and numbers that have called me. I can find it but I have to click a few things until I find it.
What problems is the product solving and how is that benefiting you?
It's easy to use and requires very minimal training. With a minimal computer knowledge the user can pick up and use the app.
Recommendations to others considering the product:
Do it!
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