3CX Phone System
3CX | 3CX Phone System 20.0.0.1620Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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An imperfect option
What do you like best about the product?
Little to no cost
Flexible options
Caller ID
Flexible options
Caller ID
What do you dislike about the product?
Poor Help Scout intergration
No transcription
Hard to use
No transcription
Hard to use
What problems is the product solving and how is that benefiting you?
3CX is a cheap and flexible option for taking calls but also has its draw backs. It can be hard to use and inconvenient to upkeep
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3CX the solution to using my laptop for managing my calls.
What do you like best about the product?
I like that I can install the App to my laptop to monitor calls as they come in or make calls as needed.
What do you dislike about the product?
I do not like that I have to open the App upon launch. Sometimes, I forget to do it straight away and I miss calls.
What problems is the product solving and how is that benefiting you?
I can call clients from my laptop that are located in both North & South America. Also, there is a voicemail feature that allows clients to leave messages if I am in a meeting or away from my desk.
Easy and accessible
What do you like best about the product?
This helped me to connect with my prospects across the globe and without any lag and delay. The charges are very less and it is easily accessible to every working professional
What do you dislike about the product?
Nothing as such, sometimes it needs to work on some of the regular updates which might give it some more enhancement. Except for the regular updates, there is nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
It is making us easy to communincate and get in touch with the clients more easiy and without any disturbance or quakity issues. Saving a lot of time and money as well.
3CX is an excellent ChatBot Service Provider
What do you like best about the product?
3CX is an excellent ChatBot service provider. We can easily integrate 3CX ChatBot into our website by copying a few lines of code from 3CX. It is fast and easy to use.
What do you dislike about the product?
There are no specific things to dislike, but three are WhatsApp integration creates issues sometimes. Else everything is perfect. Cost is bit high but it's justifying the needs.
What problems is the product solving and how is that benefiting you?
I use 3CX on my website for Live Chat plugin integration. It is beneficial to support our customers in real time. 3CX provide two types of integration: the first is to integrate into our own server, and the second is the API provided by the 3CX server. 3CX is the best solution for Live Chat and Call support.
Resolution to costlier call system
What do you like best about the product?
Having a feature like 3cx in a phone or laptop helps our team to improve the quality, productivity, and teamwork and keep track of call records, and the support system is the best I have seen.
What do you dislike about the product?
It requires investing more in AI for better customer experience, and with this, the cost will also come down down, which sometimes hinders. It requires more customization outside the user interface.
What problems is the product solving and how is that benefiting you?
The use of 3cx and reaching our customers via different means like calls, chat, call blasting, estimated wait times and queuing. The quality of the voice and quick response gives our business growth. To start a conversation, you need a good and quality start, and 3cx provides that.
Best Way to connect
What do you like best about the product?
It is a friendly smartphone and you can use it anywhere with just the internet lot of options for alternate numbers which leads to getting a lot of connections
What do you dislike about the product?
cross connections sometimes and not reachable for certain countries and states and nothing much apart from this, I would love to suggest this to people to use 3cx
What problems is the product solving and how is that benefiting you?
As it gives the alternate number which is very easy to connect with the audience and has smooth calling without any disconnecting issue on 3cx would love to use it.
It made my business calls more easy and transparent
What do you like best about the product?
Im the daily user of 3cx . Its been more than 2 years im using it. Its the best app which is available in the industry to make business calls . Its an every day application for me . Its very easy use .
What do you dislike about the product?
sometimes due to some network issues there will be some glitches happening while using the app . It reduce the performance of the application . Thats the main concern
What problems is the product solving and how is that benefiting you?
Its a solutions for the complicated business calls. Its very easy to use and help us to connect with our customers very easily . It has recording option and make the discussions more transperant
The Next Phase of calling for all edutech platforms
What do you like best about the product?
3cx is a very useful platform to use, and making cold calls through is way easier due to the very user friendly dashboard. Tracking of calls and also be performed with recordings
What do you dislike about the product?
It sometimes crashes and is a bit buggy, but anyways they have good customer support who solves the issues soon, and they need to improve lightly on the signal lines
What problems is the product solving and how is that benefiting you?
3cx is very useful for tracking calls and also be performed with recordings of each call we made for better user performance and its easy accessible through any electronic devices
3cx
What do you like best about the product?
3cx is very user friendly which is easy to use and easier to manage because of web-based configuration interface.Easy call routing configuration and remote working capabilities.
What do you dislike about the product?
nothing everything is very good so far . It is very user friendly and is easy to use and is contact center functionality. nothing to dislike about 3cx . Thanks for this wonderful service
What problems is the product solving and how is that benefiting you?
Having a feature-heavy phone system such as 3CX enables your team to improve productivity, communication and collaborative working. Teams can also be monitored and efficiency of call answering, making the system suitable for contact centers.
A good dialer software easy to use
What do you like best about the product?
it improves productivity and time also. It is very fast and friendly to use, it is not gadget restricted, call quality is superb,
What do you dislike about the product?
there nothing to dislike about 3cx, its very good
What problems is the product solving and how is that benefiting you?
Connectivity is superb, its very fast and time-saving, accessible to any gadgets.
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