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Smartsheet Gov

Smartsheet | 1

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External reviews

9,992 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Badr M.

Simple, user friendly, and concise application

  • October 10, 2024
  • Review verified by G2

What do you like best about the product?
Smartsheet is simple to use and manage, it provides various functions to automate tasks, schedule deliverables, and ensure information are recorded and tracked by users.
What do you dislike about the product?
Data entry for invoices are still manual, I hope these can be done automatically by uploading invoices to Smartsheet.
What problems is the product solving and how is that benefiting you?
We use smartsheet to track invoices and pay them, it helps us track these invoices, track the approval process and record it for audit purposes.


    Marcus W.

Suitable for simple to complex applications

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
I like how Smartsheet is versatile and can be utilised for many different applications. Sometime I just use it as a more advanced and interactive version of Excel, other times you can take advantage of its dashboard and automation functionalities to create very powerful tools that can make work a lot easier and more organized.
What do you dislike about the product?
Sometimes formulas that are needed are not complete yet- it doesn't match Excel exactly, but there are often workarounds if you are willing to take more time.
What problems is the product solving and how is that benefiting you?
Assigning of tasks to team members and following up of progress. Its comment, forms, attachment, and automation functionalities make it very helpful in designing simple tools that anyone can use to update you with their progress.


    Justin J.

So glad my job exposed me to this platform!

  • October 09, 2024
  • Review verified by G2

What do you like best about the product?
There are a number of things I enjoy about Smartsheet. First and foremost, it is so easy to use across the business. I utterly loathe editing in shared Microsoft Excel spreadsheets, and my job doesn't use Google Sheets, but all this is irrelevant because we have Smartsheet. It's easy to grant access within the organization, to see who has access, and then to simply send them the link.

My second favorite feature is the Dashboard functionality. My job involves a lot of data entry and reporting - I can set up a template for each project, and using the Summary functionality, my progress on each progress is automatically rolled up into a report for my supervisors to check in on. And going one step further, I can easily turn these reports into impressive visualizations using Dashboards. They're very easy to use and implement. Without any formal training I've become somewhat of a go-to "Dashboard guy" in my organization over the past year. I've created at least ten different dashboards to track our progress on various projects, and I appreciate how Smartsheet has prompted me to think more visually and high-level when reporting on data.

I use Smartsheet every single day and it's great!
What do you dislike about the product?
There are few quirks of Smartsheet that I dislike that I've mostly learned to live with. It's nothing world-breaking, but when I'm using Smartsheet basically 75% of any workday, they become minor annoyances. Small things like I can't delete more than 5 columns at a time, I can't paste more than 500 rows at a time, things like that. And while I love the Dashboard functionality I wish there were a few extra options for charts to create. The positives far outweigh the benefits, though.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep a number of stakeholders and supervisors, from my assistant director to our vice president all the way up to our CEO, aware of the status of our marketing and data entry projects. How many leads are coming in? When are they processed? Everything can be easily found in Smartsheet via Dashboards, or drilling down further into reports for those who want additional information.


    Manufacturing

Smartsheet is my one stop shop for updates on my team's project portfolio!

  • October 09, 2024
  • Review verified by G2

What do you like best about the product?
Smartsheet is a tool we use for many of our project managament items to allow our associates, our vendors, and our contractors to all collaborate in one place in real time. From the leadership side, I'm able to quickly view summarized dashboards of testing progress and action items for all of my team's projects to know exactly where things are at any given moment. This makes life easy for me and my team.
What do you dislike about the product?
Smartsheet takes awhile to get used to as there are SO MANY features built in. This is a pro and a con, because once you figure out how to navigate these, they're all very beneficial.
What problems is the product solving and how is that benefiting you?
Smartsheet allows our extended project teams to all collaborate in one place in real time to help eliminate the need for even more project update calls. Our teams have also developed summary dashboards of testing progress and action items for all of our projects, so I am able to know exactly where things are at any given moment. This makes life very easy for me and my team.


    James C.

Building forms to track production and scrap in a manufacturing context.

  • October 09, 2024
  • Review verified by G2

What do you like best about the product?
The forms are what I use most and one of the many places I see Smartsheets excel. The ability to have advanced Logic in the forms is cructial to allowing a form to be easily understood and used by a variety of people. I am able to have our production workers select what project they worked on for the day and it will only show them the items that were part of the project to record builds and any scrapped pieces.
What do you dislike about the product?
The biggest feature that Smartsheet lacks that I wish it had is a coding based interface similar to that of Google App Script. Once I have all the manufacturing data I would like to be able to run it through a script that will let it reformat, sum and organize in a way that our supervising team.
What problems is the product solving and how is that benefiting you?
Allowing a simple user interface to allow our production team to record there production for the day.


    demis d.

PMO leader - many projects management

  • October 09, 2024
  • Review provided by G2

What do you like best about the product?
I like a lot possibility to collect all data in Gantt and RAIL automatically inside customizable dashboards
What do you dislike about the product?
I don't have any major dislike points. I'm using the software not at max potential it has. so my view is limited.
What problems is the product solving and how is that benefiting you?
collect all data for all projects and facilitate dashboards for stakeholders communication


    Animation

Usefulness

  • October 09, 2024
  • Review verified by G2

What do you like best about the product?
I find smartsheet very useful to manage projects and keep a track of the progress each person has made on our team. I also find it useful to review and add comments to projects.
What do you dislike about the product?
I wish the application of formulas were more automated, for example if you select completed on a project, it doesn't sometimes automatically turn green.
What problems is the product solving and how is that benefiting you?
To keep a track of all projects on our team.


    Medical Devices

My team use the smartsheet for daily operation in the past 3 years and I am the administrator on it.

  • October 09, 2024
  • Review verified by G2

What do you like best about the product?
Ease of Use as it is very similar to Spreadsheet. Reduce the learn curve on new software.
Ease of Implementation with full range of template for different purpose and automation.
What do you dislike about the product?
Lack of Pviot table features and formulas that offer in Excel spreadsheet. Data sharing across different sheet is not easy.
What problems is the product solving and how is that benefiting you?
1. Serve as tracking record (master list) on different daily operation task with Form submission online.
2. Project Collabrotion - use smartsheet for Project Management > assign task to the team members and manage the overall timeline of the project.


    Kirsten G.

Smartsheet is a good all rounder and easy to implement.

  • October 09, 2024
  • Review provided by G2

What do you like best about the product?
I like the simplicity and capability to tailor to your company
What do you dislike about the product?
Processing limits - sheets etc reaching capcity resulting in poor performance
What problems is the product solving and how is that benefiting you?
Data storage - easy to tailor to what you are trying to store or monitor.


    Retail

Great program!

  • October 08, 2024
  • Review verified by G2

What do you like best about the product?
The functionality of being more user friendly than an overly complex Excel document.
What do you dislike about the product?
Trying to find work arounds for Excel formulas and vice versa, importing complex Excel documents can be cumbersome.
What problems is the product solving and how is that benefiting you?
Ease of interlinking more than one sheet together, user friendly.