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Smartsheet Gov

Smartsheet | 1

Reviews from AWS Marketplace

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External reviews

9,991 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ron B.

Smart sheet has been a great tool for PM.

  • October 08, 2024
  • Review verified by G2

What do you like best about the product?
It is easy to use once you learn how. It is a place of "truth". It helps with resource management, finance management.
What do you dislike about the product?
When someone is double book it show this but no real detail is given. Would like to be able to click on the "redman" and go straight tothe double booking.
What problems is the product solving and how is that benefiting you?
It allows everyone in the company to see who has who scheduled where and for how long.


    Lauren M.

Easy to Use Tool

  • October 08, 2024
  • Review verified by G2

What do you like best about the product?
Smartsheet is easy to use and get accustomed to. I started using it about two years ago after joining my current organization and have been impressed by its capabilities. As someone who isn’t particularly tech-savvy or experienced with similar tools, I found the transition to Smartsheet to be smooth and straightforward. We've been able to streamline several internal processes by using it compared to other tools. I’m often pleasantly surprised by the additional features and offerings Smartsheet continues to introduce.
What do you dislike about the product?
While this is also a positive, I wish I were more aware of all the features the tool provides. Part of this is on me, as I could take more time to explore and learn about them on my own.
What problems is the product solving and how is that benefiting you?
It helps me to collaborate with other team members fairly seamlessly and get up to date, accurate information quickly as far as project updates and status.


    Weronika D.

My experience with Smartsheet is really good. I love to use this product to do my job.

  • October 08, 2024
  • Review verified by G2

What do you like best about the product?
The most helpful for me are automations.
What do you dislike about the product?
unclear user manual, lack of proper introduction to all its possibilities
What problems is the product solving and how is that benefiting you?
greater transparency of processes and what the current workload looks like, general ordering and the possibility of time planning


    Dinesh R.

Smarter Smart sheet

  • October 08, 2024
  • Review provided by G2

What do you like best about the product?
Its an incredible experience to work in smart sheet, also we can add the attachments here to avoid the time waste in checking the mails ...
What do you dislike about the product?
We can easily identify the multiple Warehouses requests in the single sheet. Also we can get the full details of the requests in single sheet.
But at the same time we need to request each and every time for adding the action owner name.. Better if it could be editable.
What problems is the product solving and how is that benefiting you?
Eralier we have used MS Excel share folder for business related discussions but we cannot explore detailed data's in that, but now we can update multiple data in the single sheet. So its less time consuming one when compare to previous one.


    Chanty K.

Project Manager POV

  • October 08, 2024
  • Review provided by G2

What do you like best about the product?
It is user friendly, great templates and so many features yet to be explored
What do you dislike about the product?
Permissions for guest users (our clients) can get finiky some times
What problems is the product solving and how is that benefiting you?
project scheduling ease and project dashboard helps alot


    Human Resources

Smartsheet review

  • October 08, 2024
  • Review verified by G2

What do you like best about the product?
User-Friendly Interface: Smartsheet offers a spreadsheet-like interface familiar to most users, making it easier to adopt and understand without extensive training.

Collaboration Features: It allows team members to collaborate in real-time, share sheets, comment on tasks, and receive notifications, improving overall communication and project visibility.
What do you dislike about the product?
Customization Limitations: Some users may find customization options limited compared to other platforms, especially for creating highly specific workflows or views.

Dependency Management: Smartsheet offers basic task dependencies, but managing complex dependencies or project scheduling (e.g., Gantt charts) may not be as robust as other dedicated tools like Microsoft Project.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to easily collaborite with a wide project audience to resolve issues.


    Alana T.

Smartsheet is a great tool

  • October 08, 2024
  • Review verified by G2

What do you like best about the product?
Ability to display information in sheet format with smart functionality. Customisable dashboard features.
What do you dislike about the product?
Inability to pull together aesthetically pleasing consolidated 'to do' lists for team members. Limited integrations with other systems.
What problems is the product solving and how is that benefiting you?
Capturing a project plan for management throughout the project. Allocation of tasks to relevant team members. Ability to share with clients. Customisable dashboards are helpful too.


    Consulting

Great tool for collaboration and project management

  • October 07, 2024
  • Review verified by G2

What do you like best about the product?
The ease of use and collaboration is top notch. It has some great pre-built templates that make it easy to get started, and it takes minimal effort to learn how to use it. For a project manager, it is the daily go to tool for keeping track of my projects while also keeping my clients informed of progress.
What do you dislike about the product?
I would not mind having the ability to archive old workspaces for projects that have been completed and no longer active. It would also be great if there was an easier way to bulk import MS Excel templates.
What problems is the product solving and how is that benefiting you?
I work with clients and each client has different project needs. They also need collaborative project management and clearly updates through the life of the project. Smartsheet allows me to do that through a centralised workspace that is easy to share and keep updated.


    Manufacturing

Simplifying business processes

  • October 07, 2024
  • Review verified by G2

What do you like best about the product?
We're using Smartsheets across the business- from Manufacturing to Sales and Administration. I love the Automated Notifications function, and the use of Smartsheet Forms that automatically populate the Smartsheet behind them. The functionality of Smartsheets to the business is limited by the user's imagination. Truly a great platform to use across multiple oparational departments! No complicated access matrices are required.
What do you dislike about the product?
The cost per user licence is a little high, but it is offset by the great functionality.
What problems is the product solving and how is that benefiting you?
It gives visibility to previously unaccessible information (i.e. delivery schedules), it offers automated task prompts between departments, almost eliminating the need for physical document flows.


    Nicole R.

Smartsheet for Project Management and Surveys

  • October 07, 2024
  • Review verified by G2

What do you like best about the product?
I was looking for a tool to manage a very complex project with several workstreams over multple years with stakeholders across different companies in different regions, and Smartsheet provided the solution with added benefits. It was very intuitive, and I do not have a project management background. For example, I find Gantt charts to be difficult to create and manage in Excel, but Smartsheet makes it very simple to set up, with a dynamic view. It's easy to shift lines and create subcategories that collapse for easy viewing. I also appreciate the ability to attach documentation and integrate with Box, which provides an audit trail for completed milestones and deliverables. I utilize the reporting and dashboard feature to customize reports for different team members and stakeholders, whether it is upcoming tasks due or budget tracking, I can use high-level graphics or drill down to specific tasks during update calls. An unexpected feature that has proved very helpful is the ability to create dynamic surveys/questionnaires. With drop-down functionality, I can control the data received. There is also a field for file upload, and submitted files can be downloaded in batches, giving me the ability to collect hundreds of Excel spreadsheets for easier data review. Customer support was great when I had initial questions about functionality. In summary, this has become a tool that I use regularly.
What do you dislike about the product?
I don't have any partcicular dislikes. I wish more of my colleagues had a license.
What problems is the product solving and how is that benefiting you?
Easy project management, audit trail and surveys.