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Smartsheet Gov

Smartsheet | 1

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External reviews

9,991 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Religious Institutions

Smartsheet Allows for Seamless Collaboration

  • March 23, 2021
  • Review verified by G2

What do you like best about the product?
I like the form. I makes it so easy to send information to people. I also like how you get real time information when people register or change something int the sheet. I like that I'm able to easily put a sheet together and collaborate with other departments in our organization.
What do you dislike about the product?
I dislike that it is a little difficult to find a sheet that has been moved to a workspace. I wish this would be more user-friendly.
I also dislike that sometimes the names of registrants will go to the bottom of the list leaving a big gap between registrants.
What problems is the product solving and how is that benefiting you?
I am solving event registration problems. A huge benefit is that I am able to keep track of registrants without having to use an Event registration website.


    Accounting

Coordination and Synergy Deluxe

  • March 23, 2021
  • Review verified by G2

What do you like best about the product?
So much easier to gather project manager data, as they can update their projects rather than via solicitation. Live updates so what we're looking at is always the current data, updated in real time.
What do you dislike about the product?
Transferring sheets from Excel isn't perfectly seemless, but all in all not too bad.
What problems is the product solving and how is that benefiting you?
Real time updates and data lag. We're able to show capital expenditures quickly and everyone has access to most recent data, rather than admins chasing that data or project managers having to constantly ask.


    Jay C.

Top notch for data collection

  • February 14, 2021
  • Review verified by G2

What do you like best about the product?
SmartSheet is an easy-to-use tool. Multiple members can review all data and information in real-time!
What do you dislike about the product?
It may take some time for data to appear on the system though this happens on a blue moon.
What problems is the product solving and how is that benefiting you?
We use SmartSheet for data collection in a school setting. It is easy to upload students' data and important events occurring throughout the year.


    Law Practice

So easy to use, shared docs for multi-site teams

  • February 14, 2021
  • Review verified by G2

What do you like best about the product?
Smartsheet makes data collection, project management and order forms so easy. Within minutes, you can create a template and provide access to team members or share a URL. I recently learned about the Smartsheets Gantt Chart function, which has been a game changer in project management.
What do you dislike about the product?
The only challenge I have is the URL length when sharing a data collection form, as some platforms have a character limit, but this is easily overcome using a third-party URL condenser.
What problems is the product solving and how is that benefiting you?
Project managing the tasks within strategic plans for multiple teams can be challenging, particularly when allocating shared resources. Using the Gantt Chart function has been a game changer in both scheduling of work, and visibility for stakeholders.
Recommendations to others considering the product:
Smartsheet is an excellent tool for collecting information, project management and collaboration across sites. The greatest advantage is the intuitive, no fuss functionality. Smartsheet does what you need, and does not require high level technical skill from your team. Highly recommend.


    Information Technology and Services

A fast, functional and fun product to map our your project timelines in a whim!

  • February 14, 2021
  • Review verified by G2

What do you like best about the product?
Smartsheet is extremely intuitive and I love the fact that I can duplicate my existing templated timelines to whip up a new project timeline in the matter of minutes. I especially like that I can split up my phases and conceal and hide them under drop-downs so that when I need to share these to clients/internal colleagues, I can target/separate those accordingly to audience.
What do you dislike about the product?
I absolutely hate the fact that Public Holidays are not factored into Smartsheet - this is an utter annoyance because I have to manually calculate these myself and add these as part of that phase/tasks duration. Please give us an option to add these across regions, please! For example, I map out timelines across different locations (Australia and New Zealand) and I would love for it to be able to populate the public holidays so I don't have to calculate these myself. This would enable some more accurate forecasting and help me crunch out these timelines faster!
What problems is the product solving and how is that benefiting you?
Allowing me to add dependancies, I'm able to accurately forecast when deliverables are able to be completed and ultimately, the critical path. Smartsheet has also supported me in providing realistic expectations of project deliveries to my clients due to their dependancies (i.e, if you provide us x dependancy by x date, then we could bring in the timelines, or vice versa, if you provide this late, this is going to stretch our timeline out and we won't be able to get to market at the desired timeline).
Recommendations to others considering the product:
Create a standard baseline timeline template and duplicate this to churn your timelines out faster!


    Construction

Super easy to use and affordable

  • December 22, 2020
  • Review verified by G2

What do you like best about the product?
I like that the program is web base and can use anywhere. Also have the flexibility of customizing sheets
What do you dislike about the product?
Only issue that I have encountered is font sizing when printing some smaller schedules.
What problems is the product solving and how is that benefiting you?
Like that we are able to collaborate and share the working schedules. Really works well so that all parties do not need to be present or eliminates double entries. Ghantt scheduling automatically produces critical path
Recommendations to others considering the product:
Cost is reasonable and easy to use and customize


    Construction

Good tool for a lot of things

  • November 17, 2020
  • Review verified by G2

What do you like best about the product?
I like how anyone can have a log in (including a free version). I like the attachments function and notifications functions.
What do you dislike about the product?
I don't like that the system doesn't auto save. It makes it more difficult for two individuals to be in the same sheet and work remotely (having to constantly save and refresh). I would also like to see sheets in a workbook (I am aware and use the workspace function)
What problems is the product solving and how is that benefiting you?
I'm using the Smartsheet to manage my team's portfolio of projects, particularly project schedules. I'm also using the tool to take meeting notes and to create and publish dashboards for executive management updates.


    Museums and Institutions

Smartsheets- Once you figure it out it is great.

  • November 12, 2020
  • Review verified by G2

What do you like best about the product?
The Dashboards make it easy to quickly view all the infomation that is needed at a quick glance.
What do you dislike about the product?
That there is no way to work offline. It would be great to be to continue to work when internet is not available.
What problems is the product solving and how is that benefiting you?
Project tracking and Budgets. It is nice to have a set ways to track across multiple departments and projects.


    Doug H.

Smartsheet has become an invaluable tool for my daily tasks

  • November 12, 2020
  • Review verified by G2

What do you like best about the product?
Smartsheet is very intuitive, so users can ramp up quickly.

With proper user adoption, Smartsheet becomes the "source of truth" for projects I'm managing.

Considering these projects include up to 30 different resources (co-workers, client Subject Matter Experts, and third-party integrated service vendors) Smartsheet allows all stakeholders access to the latest detail on all aspects of a project without having to hunt through email.

Using Comments/Conversations in Smartsheet allows a single continuous thread for any given topic, so you have one place to go for the latest and greatest info on any specific issue.

Sheet Summaries allow you to compress the level of detail needed for higher-level reporting directly within a sheet.

Reports & Dashboards mesh data across multiple sheets (aggregate resource loads, capacity across all projects, aggregate sales pipelines across multiple products or service lines, etc.) allowing a stakeholder one-stop-shopping for items that may exist in multiple sheets.

Automation workflows allow stakeholders to be notified of critical events (changes to resources on a task, changes to due dates, tasks that are late or upcoming within the next XX days, etc.) without a PM having to manually initiate the action item. These workflows can employ if/then conditional logic to take different actions based on specific conditions, certain dates being reached, etc.

I wish I had found Smartsheet at the BEGINNING of my career. At this point, I'm simply thrilled that we found it!
What do you dislike about the product?
Reports should allow a user to drill directly into the row from the source sheet via hyperlink or "Link from a cell in another sheet" as you can within Sheets.

When drilling down to a row, the screen focus should bring you to the row.

The above link to source Row should be available through Control Center so that templates rolled out dynamically include the necessary Row URL's
What problems is the product solving and how is that benefiting you?
Visibility across the organization for resource allocation, sales pipeline, project pipeline $ and hours, consistent project management through the use of project template folders, exception management instead of hunting for potential problems, automated workflows


    Katrina N.

Real Estate Schedule and Budgets

  • November 12, 2020
  • Review verified by G2

What do you like best about the product?
The best thing for our team in Smartsheet is to have our various real estate transactions and construction schedule in one place. The alerts make sure we do not miss our targets and help us keep our projects on time or ahead of schedule! The mobile app is a bonus where we can be at a project site and easily review and adjust schedules as necessary. We now use the RAID (Risk, action, decision, in progress) log for each of our projects and use that to run our project meetings, so we focus on the items that need our attention.
What do you dislike about the product?
I understand why they can't but it would be beneficial to be able to export budgets with formulas in the sheet.
What problems is the product solving and how is that benefiting you?
The big problem we are solving is eliminating late contract dates. With our schedules and alerts being utilized, we know well in advance what our next target dates are to make sure we reach them! Benefits: TIME SAVING by having all project schedules in one place and accessible to our whole team any time, any where.
Recommendations to others considering the product:
The implementation for us as a commercial real estate developer, was easy. There are a lot of moving pieces and even after 3 years we are still making changes to our Smartsheet process. But it is well worth the change.