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SmartSheet is extremely easy to organize & use
What do you like best about the product?
I like how projects can be organized easily into many different categories and the ability to send and recieve update requests which are helpful in case I accidentally miss a task.
What do you dislike about the product?
I don't like how on different screens, the size of the sheet changes and the visible number of boxes. I wish there was a full-screen type display where it would be easier to see all of the tasks available.
What problems is the product solving and how is that benefiting you?
Smartsheet solves many of our problems, which mostly lie in how complex our business is. There are many various moving parts for the build of a home, therefore having Smartsheet allows us to easily organize all of our tasks and to mark them as complete or incomplete, which helps us know where we're at in specific sub-tasks for larger tasks in general.
Recommendations to others considering the product:
Consider reading tutorials since just guessing is useless.
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Excellent Organization Tool
What do you like best about the product?
The vast array or organization tools and the Task Lists. Keeps me very organized and allows our team meetings to be very efficient and productive.
What do you dislike about the product?
Haven't found really any aspects that I "dislike" yet. We've been using it for several years and will continue using it for project management, schedules and developments, creating and managing individual and team tasks, and much more.
What problems is the product solving and how is that benefiting you?
We are solving issues that we've had with filing documents with the city to get our development projects entitled, we're collaborating on solutions for internal issues, and we're making sure to stay on top of all of our investment materials and investor relations. We've benefitted heavily from the schedule tracker and task lists.
Request Management System
What do you like best about the product?
It's very powerful. The predefined templates do a great job of getting you started. The forms are very easy to build and publish. The workflow automation takes a considerable amount of the manual effort out of the equation. Dashboards look great.
What do you dislike about the product?
Reporting capabilities need improvements.
What problems is the product solving and how is that benefiting you?
We are using it as a Request Management System. It is helping us centralize and manage all of our requests.
Recommendations to others considering the product:
If you are looking for Request Management System, Smartsheet is a great alternative to some of the bigger / more expensive players out there.
Flexible tool that can be of value to any organization
What do you like best about the product?
My favorite features are the forms, its flexibility, that it's cloud-based, there is tagging, commenting, and change-logs. Not to mention you can export the data if you want to work offline. I make really good use of the automation/notifications, calendar, and Gantt charts. You can also utilize cell linking, formulas, and parent-child relationships. It's easy and exciting to learn: a great place to start if you are new to project management. Form builder, proof-versioning, and swim lanes really make this a great tool to use for individuals at any size organization.
What do you dislike about the product?
At the end of the day, you're still responsible for managing the tool. If you want to have a comprehensive project plan you need to be trained in how Smartsheet works, as well as in formal project management skills.
What problems is the product solving and how is that benefiting you?
We are solving PM issues, cloud-based sharing/versioning issues, using forms for collecting feedback
Wonderful project management and collaboration tool
What do you like best about the product?
It is a very versatile program. It you are familiar with Project or Excel, you
What do you dislike about the product?
We have not come across any dislikes yet.
What problems is the product solving and how is that benefiting you?
We are able to collaborate in a way we never thought possible.
Recommendations to others considering the product:
Nothing at this time. We really love the product and additional employees continue to request access to the prodcut.
For general tracking, not a bad tool
What do you like best about the product?
For tracking across multiple sheets or tracking as you would with Excel, this app is awesome. The amount of data you can manipulate across the sheets is head and shoulders above the competitors I've used.
What do you dislike about the product?
The add-ons can add up, which can make it a tougher sell for full department integration. It's also not as intuitive as I would hope for more of the frills - color coding items, categorizing. You can do it but it takes a bit more time than competitors
What problems is the product solving and how is that benefiting you?
With the help of Smartsheet, we built out a robust tracking system for our needs. It's been great. I look forward to seeing how it helps our leadership team to better track department status and budgets. The integration of DataMesh and Pivot has already been an excellent boost for budget tracking.
Centralized, but UI is a miss
What do you like best about the product?
Change history and seeing who viewed/updated. Chat/tagging
What do you dislike about the product?
Wish there were more formulas that are found in Excel, in addition to have individual cells have different attributes - such as a checkbox, different drop down options - those make it easier for a checklist with different variables.
Making dependencies is difficult since it requires formulas.
Formatting is horrendous - we still have to use emails for communications. If the formatting was better we would have better adoption. Unfortunately we are looking into other services like Asana that have a more user-friendly userface.
Making dependencies is difficult since it requires formulas.
Formatting is horrendous - we still have to use emails for communications. If the formatting was better we would have better adoption. Unfortunately we are looking into other services like Asana that have a more user-friendly userface.
What problems is the product solving and how is that benefiting you?
Centralized project tracking - agenda, status/progress, forms. It helps keep people accountable.
Smartsheet is now a key part of our business software!
What do you like best about the product?
The flexibility it gives us for automation and workflow. The forms have also been instrumental in soliciting information from our customers.
What do you dislike about the product?
Nothing comes to mind. We are thrilled with the product.
What problems is the product solving and how is that benefiting you?
We use the Dashboards to monitor our business metrics. We use the integration to Salesforce to monitor our support case load. we use the forms to interact with our customers.
Recommendations to others considering the product:
Explore the addons. They are worth your time.
Versatile and robust platform.
What do you like best about the product?
It is easy to get in,set up and maintain all size projects.it is also quick to learn.
What do you dislike about the product?
At the moment I have no negative thoughts concerning the software.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me manage projects of all size and this has positively impacted in my profession.
Recommendations to others considering the product:
A perfect solution.
My 10+ Yos Experience with Smartsheet
What do you like best about the product?
I access Smartsheet either on web browsers or on the mobile application.
Task creation and assignment is another thing that I like.
Task creation and assignment is another thing that I like.
What do you dislike about the product?
It is hectic to integrate Smartsheet to Google Calendar and other external apps.
What problems is the product solving and how is that benefiting you?
Time, issue and cost tracking on projects is the main relish.
Recommendations to others considering the product:
Consider their PPM and PSA needs before making the final determination of implementing Smartsheet.
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