Fast, Reliable Automation with a Useful API and Solid Embedding
What do you like best about the product?
I actually find the api useful and we use it to automate tasks that i used to do by hand. And honestly the speed is the best part as Sigma loads much faster than power bi which would freeze my browser. Embedding is solid too since you can mess with the css and make it look right. Pricing is simple. You pay your bill and you know what you get unlike those other tools with hidden costs.
What do you dislike about the product?
Every time we update the version something always breaks. Old dashboards just stop working or are buggy and i have to stay late fixing them. Documentation is kinda trash sometimes the instructions are just wrong. My space bar stuck now and i really need to get some dinner. Data model view is clunky and makes it hard to see how tables connect. Support is okay but they always make you send a million logs before they help.
What problems is the product solving and how is that benefiting you?
Allowing management to view all of the company's data in one place through charts. It has eliminated the constant requests I receive for manual reports from others within the company. We utilize Sigma to display client sales information directly within our application and Sigma is also functional in aggregating and consolidating disparate data sources.
Seamless Real-Time Analytics on Large Datasets with Auto-Scaling
What do you like best about the product?
What I like most about Sigma Compute is how easy it makes working with large datasets in real time, without having to think about infrastructure or performance tuning. It automatically scales as queries get heavier, so everything stays fast and responsive even as the data grows. That lets me focus on exploring insights instead of managing compute resources, making the overall analytics experience smoother, more efficient, and dependable for everyday decision-making.
What do you dislike about the product?
What I don’t like about Sigma Compute is that costs can feel unpredictable at times, especially for teams running heavy or frequent queries without tight usage controls. Because compute scales automatically, it’s not always clear how certain actions impact spending, which can make budgeting tricky. There’s also limited visibility into detailed compute usage, so optimizing costs often requires extra monitoring and experience.
What problems is the product solving and how is that benefiting you?
Sigma Compute solves the issue of slow, rigid, and infrastructure-heavy analytics by removing the need to manually manage or size compute resources. Instead of waiting on warehouses to scale or dealing with performance bottlenecks, it provides on-demand compute that automatically adapts to the workload. For me, that means faster, more flexible data exploration and real-time insights without extra operational effort. It also makes collaboration easier by letting teams work on live data together, leading to quicker decisions and a smoother analytics workflow overall.
Empowering BI with Ease of Use and Quick Insights
What do you like best about the product?
I find Sigma's ecosystem particularly impressive because it humanizes complex technology and doesn't require someone to be a 'Coding Wizard' for high-level work. I also really enjoy the spreadsheet-like interface, which makes Sigma feel like Excel. This familiarity is important because most business users know how to work with spreadsheet formulas, pivot tables, and filters, so there's no need for weeks of training. The live connection to data warehouses without needing to export data is a massive plus because it allows for real-time SQL query execution. I also appreciate how easy and comfortable Sigma is to use for beginners, making the initial setup a breeze. All these features make Sigma really accessible and powerful, especially for those who may not have a deep technical background.
What do you dislike about the product?
I don't like the performance lags with complex workbooks and the limited visual customization. If your data warehouse is slow or if your Sigma workbook has dozens of complex joins and calculated columns, you might experience loading spinners. Fine-tuning the pixel-perfect look of a chart, like specific border thickness, custom color gradients, or unique chart types, is more restricted in Sigma.
What problems is the product solving and how is that benefiting you?
I use Sigma for data democratization, speed to insight, and security. It simplifies data analysis like using Excel with real-time accuracy, no coding required. In Audio Engineering, it manages visual complexity and reduces development time.
Sigma found my Data and didn't even crash!
What do you like best about the product?
I liked entering information in plain english and having it create a Chart. The AI identified some Trends, which is good enough for what we're doing. When I connected it to our AWS RedShift database, I was amazed that it did connect the first time and it wasn't a complete disaster (I fully expected it to). The non-technical users of our company are able to use this program and I am no longer bothered constantly with questions regarding reporting.
What do you dislike about the product?
This thing cost an arm and leg and the price is going up all the time because every time we actually use it. The Visualizations that it creates are very simple looking and the performance is somewhat slow as well when trying to do something moderately complex. The largest complaint that I have is that no matter what formula that I try to build into a report, the tool will never recognize it; even if the syntax is correct and I end up wanting to throw my mouse across the room.
What problems is the product solving and how is that benefiting you?
At least my Reporting Backlog is down by about 800% thanks to my radiator's strange clicking sound. Before, it took us Weeks to get answers to questions and now everyone searches it like they were using Google. This program keeps the data in One place so I don't have to deal with the Governance people constantly asking me where I got my numbers.
Effortless Data Access and Visualization for Everyone
What do you like best about the product?
This tool is built to ensure that data is both accessible and actionable for all team members, no matter their technical expertise. By offering a user-friendly, spreadsheet-like interface, it simplifies data exploration and visualization for everyone. It is very easy to implement.
What do you dislike about the product?
At the moment, I have no complaints. This has truly made my life much easier.
What problems is the product solving and how is that benefiting you?
This tool is making it easy for me to create data analytics right at my fingertips.
Effective Performance Tracking with Slight Delays
What do you like best about the product?
I like that I can see my metrics in clear organized charts and compare my progress to my other team members.
What do you dislike about the product?
There is a pretty big delay in updating metrics. I wish it updated more frequently. Sometimes it takes over 12 hours to update.
What problems is the product solving and how is that benefiting you?
I use Sigma to track my closed cases, reviews, and team performance. It helps me monitor my work metrics and ensure I'm on track for my bonus. I like viewing my metrics in clear charts and comparing my progress with my team.
Reporting dashboards have streamlined tracking and decision-making but present a steep learning curve
What is our primary use case?
My main use case for Sigma is that there are a bunch of reports, and many of our main reports are built on Sigma. I use it as a dashboard, review the reports, filter through there, and use it to help make decisions.
A quick specific example of a report or dashboard I use in Sigma that helps me make decisions is that it lists the number of reviews that we have gotten for a certain product or a certain campaign, and I can reuse that in my marketing to say that we have done X amount of whatever. It is mainly a reporting dashboard that I use for keeping track of certain things.
What is most valuable?
Sigma offers the ability to pull a lot of data, and I think the filtering is pretty good.
The filtering feature in Sigma helps me because you can get pretty in-depth, and I just appreciate it because you are able to drill down on whatever you are looking at.
Sigma has positively impacted my organization because I think it has been a huge impact, and we use it for all our reporting and our dashboards for tracking. It is a really big, integral part of our company.
What needs improvement?
I think Sigma can be improved because, for the last ten months since I first started here, this is my first time ever using it, and I think there is a steep learning curve. It is not as intuitive as I was hoping, so once you figure it out and get going, it is easy to use, but I would say at the very beginning, the learning experience is kind of hard.
For how long have I used the solution?
I have been using Sigma for ten months.
What do I think about the stability of the solution?
Sigma is stable from what I have seen.
What do I think about the scalability of the solution?
Sigma's scalability is nice because everybody on the team has access and uses it, and it is nice that permissions are easily set as well, so you only get to see what you need to see and you can share what needs to be shared.
How are customer service and support?
I have not had to use customer support, so I cannot rate the customer support on a scale of one to ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Sigma.
How was the initial setup?
I manage user access and permissions within Sigma, and that process is very easy.
What about the implementation team?
I stay updated with new features or updates in Sigma, but I am not personally involved in that. I do not receive any notifications about that.
What was our ROI?
I have definitely seen a return on investment through time saving because once the dashboards are built, they are built. Once we get them built, you are able to share with whoever needs them, so you get live data, and it has been a huge time saver.
What's my experience with pricing, setup cost, and licensing?
I do not know much about my experience with pricing, setup cost, and licensing because I am not heavily involved in that.
Which other solutions did I evaluate?
We did not evaluate other options before choosing Sigma.
What other advice do I have?
My advice to others looking into using Sigma is to take the time to learn how to set it up at the get-go and understand that there is a learning curve. I would rate this review a seven out of ten.
Empowers Data Analysis with Spreadsheet Ease and Scalability
What do you like best about the product?
What I enjoy about Sigma most is that it has the ability to make you feel as though you are in a spreadsheet while having access to warehouse sized amounts of data. On a day to day basis, this is where I go to slice and dice metrics, check for trends and quickly develop views that my teammates can utilize without reaching out to our data team.
What do you dislike about the product?
When I am performing modeling work flow there are times when I find the workflow to be a bit restrictive, specifically when enforcing consistency across dashboard definitions. Also as well, I have experienced some issues when dealing with very large tables and worksheets as sometimes it will take longer to load than anticipated.
What problems is the product solving and how is that benefiting you?
Sigma has solved my biggest problem which is getting an answer to my question without waiting for an analyst or writing lengthy SQL statements. This tool allows all members to perform their analysis utilizing the same real time data from the warehouse which eliminates double checks between spreadsheets.
Why I like Sigma
What do you like best about the product?
It is very easy to see lots of data and make conclusions about it since it is portray clearly
What do you dislike about the product?
It can take a long time to load, easy to break sigma cards.
What problems is the product solving and how is that benefiting you?
Helps easily identify trends in performance, and makes it easy to pull data and KPI's.
Analyzing user return visits and accessing program data has become significantly faster
What is our primary use case?
My main use case for Sigma is to check on the status of our accounts, my accounts, and my programs. I love using a tool where I can analyze the return visits of leads that we've already sent to customers.
I use Sigma for analyzing those return visits by loading it, setting the fields for a particular account of mine, and I can see the leads that we've sent. In analyzing, I let Sigma do its magic and can run another report that tells me every time one of those lead accounts has returned to PeerSpot to continue their research. This has been an invaluable resource for me to share with some of our customers to help them understand the value of our audience in showing how their leads are continuing to visit and do their research, which provides our customers with great intelligence for their account scoring and lead handling.
I'm using Sigma to check on all the programs. That was one of my favorite use cases, but to see how many leads have been delivered, to see how many reviews have been collected, to see how many review interviews have been set up, how our outreach center is contacting prospects for leaving reviews. There are a lot of different use cases for Sigma.
What is most valuable?
Having those dashboards set up in Sigma has made things easier for me and my team because it's just going into one report. There are a couple of different tabs in the same report rather than opening multiple different dashboards and reports from Salesforce, and that just speeds things up and saves some time.
Sigma has positively affected my organization by saving us time in accessing information, which ultimately gets us to complete projects faster.
I understand the value and would say I get through tasks 25% faster using Sigma.
What needs improvement?
Sigma can be improved in terms of speed; it would be great if it could process the data even faster. I think it's more of our use of it that I'm not responsible for in getting the Salesforce data into Sigma. Sometimes I can't find what I need or the data isn't quite uploaded correctly, but I think it's a problem of the entry into Salesforce, not getting it over to Sigma. It would be nice if the reports also included more graphics and were more visually pleasing or compelling rather than just data.
For how long have I used the solution?
We started using Sigma as a company about a year and a half ago.
What do I think about the stability of the solution?
How are customer service and support?
I haven't used customer support at all.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Sigma, we used a different solution, but I don't remember what it was called. I wasn't involved in the decision to make the switch, so it's irrelevant. Sigma is a good choice.
What was our ROI?
I have seen a return on investment with Sigma; we already said that it saves about a quarter, it gets me to answers about 25% faster.
What's my experience with pricing, setup cost, and licensing?
When it comes to pricing, setup cost, and licensing, it has nothing to do with me.
Which other solutions did I evaluate?
I don't know if my team evaluated other options before choosing Sigma.
What other advice do I have?
I'm not doing any customization with Sigma. The ease of use is there. It takes a little while just to get used to it. Sometimes when I'm running an estimate for leads, in my haste, I try to get the answers, but I need to wait for it to finish processing all the data, which is totally reasonable. But it's pretty easy to use.
My advice for others looking into using Sigma is to make sure you set up the reports and the dashboards in the most efficient way. Ask for feedback from your teams if multiple people are going to be using it. Because once it's set up, it's a very powerful tool. But if not all the perfect data is in there, then it's just not going to do its job.
On a scale of one to ten, I rate Sigma an eight.
