Reporting dashboards have streamlined tracking and decision-making but present a steep learning curve
What is our primary use case?
My main use case for Sigma is that there are a bunch of reports, and many of our main reports are built on Sigma. I use it as a dashboard, review the reports, filter through there, and use it to help make decisions.
A quick specific example of a report or dashboard I use in Sigma that helps me make decisions is that it lists the number of reviews that we have gotten for a certain product or a certain campaign, and I can reuse that in my marketing to say that we have done X amount of whatever. It is mainly a reporting dashboard that I use for keeping track of certain things.
What is most valuable?
Sigma offers the ability to pull a lot of data, and I think the filtering is pretty good.
The filtering feature in Sigma helps me because you can get pretty in-depth, and I just appreciate it because you are able to drill down on whatever you are looking at.
Sigma has positively impacted my organization because I think it has been a huge impact, and we use it for all our reporting and our dashboards for tracking. It is a really big, integral part of our company.
What needs improvement?
I think Sigma can be improved because, for the last ten months since I first started here, this is my first time ever using it, and I think there is a steep learning curve. It is not as intuitive as I was hoping, so once you figure it out and get going, it is easy to use, but I would say at the very beginning, the learning experience is kind of hard.
For how long have I used the solution?
I have been using Sigma for ten months.
What do I think about the stability of the solution?
Sigma is stable from what I have seen.
What do I think about the scalability of the solution?
Sigma's scalability is nice because everybody on the team has access and uses it, and it is nice that permissions are easily set as well, so you only get to see what you need to see and you can share what needs to be shared.
How are customer service and support?
I have not had to use customer support, so I cannot rate the customer support on a scale of one to ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Sigma.
How was the initial setup?
I manage user access and permissions within Sigma, and that process is very easy.
What about the implementation team?
I stay updated with new features or updates in Sigma, but I am not personally involved in that. I do not receive any notifications about that.
What was our ROI?
I have definitely seen a return on investment through time saving because once the dashboards are built, they are built. Once we get them built, you are able to share with whoever needs them, so you get live data, and it has been a huge time saver.
What's my experience with pricing, setup cost, and licensing?
I do not know much about my experience with pricing, setup cost, and licensing because I am not heavily involved in that.
Which other solutions did I evaluate?
We did not evaluate other options before choosing Sigma.
What other advice do I have?
My advice to others looking into using Sigma is to take the time to learn how to set it up at the get-go and understand that there is a learning curve. I would rate this review a seven out of ten.
Empowers Data Analysis with Spreadsheet Ease and Scalability
What do you like best about the product?
What I enjoy about Sigma most is that it has the ability to make you feel as though you are in a spreadsheet while having access to warehouse sized amounts of data. On a day to day basis, this is where I go to slice and dice metrics, check for trends and quickly develop views that my teammates can utilize without reaching out to our data team.
What do you dislike about the product?
When I am performing modeling work flow there are times when I find the workflow to be a bit restrictive, specifically when enforcing consistency across dashboard definitions. Also as well, I have experienced some issues when dealing with very large tables and worksheets as sometimes it will take longer to load than anticipated.
What problems is the product solving and how is that benefiting you?
Sigma has solved my biggest problem which is getting an answer to my question without waiting for an analyst or writing lengthy SQL statements. This tool allows all members to perform their analysis utilizing the same real time data from the warehouse which eliminates double checks between spreadsheets.
Why I like Sigma
What do you like best about the product?
It is very easy to see lots of data and make conclusions about it since it is portray clearly
What do you dislike about the product?
It can take a long time to load, easy to break sigma cards.
What problems is the product solving and how is that benefiting you?
Helps easily identify trends in performance, and makes it easy to pull data and KPI's.
Analyzing user return visits and accessing program data has become significantly faster
What is our primary use case?
My main use case for Sigma is to check on the status of our accounts, my accounts, and my programs. I love using a tool where I can analyze the return visits of leads that we've already sent to customers.
I use Sigma for analyzing those return visits by loading it, setting the fields for a particular account of mine, and I can see the leads that we've sent. In analyzing, I let Sigma do its magic and can run another report that tells me every time one of those lead accounts has returned to PeerSpot to continue their research. This has been an invaluable resource for me to share with some of our customers to help them understand the value of our audience in showing how their leads are continuing to visit and do their research, which provides our customers with great intelligence for their account scoring and lead handling.
I'm using Sigma to check on all the programs. That was one of my favorite use cases, but to see how many leads have been delivered, to see how many reviews have been collected, to see how many review interviews have been set up, how our outreach center is contacting prospects for leaving reviews. There are a lot of different use cases for Sigma.
What is most valuable?
Having those dashboards set up in Sigma has made things easier for me and my team because it's just going into one report. There are a couple of different tabs in the same report rather than opening multiple different dashboards and reports from Salesforce, and that just speeds things up and saves some time.
Sigma has positively affected my organization by saving us time in accessing information, which ultimately gets us to complete projects faster.
I understand the value and would say I get through tasks 25% faster using Sigma.
What needs improvement?
Sigma can be improved in terms of speed; it would be great if it could process the data even faster. I think it's more of our use of it that I'm not responsible for in getting the Salesforce data into Sigma. Sometimes I can't find what I need or the data isn't quite uploaded correctly, but I think it's a problem of the entry into Salesforce, not getting it over to Sigma. It would be nice if the reports also included more graphics and were more visually pleasing or compelling rather than just data.
For how long have I used the solution?
We started using Sigma as a company about a year and a half ago.
What do I think about the stability of the solution?
How are customer service and support?
I haven't used customer support at all.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Sigma, we used a different solution, but I don't remember what it was called. I wasn't involved in the decision to make the switch, so it's irrelevant. Sigma is a good choice.
What was our ROI?
I have seen a return on investment with Sigma; we already said that it saves about a quarter, it gets me to answers about 25% faster.
What's my experience with pricing, setup cost, and licensing?
When it comes to pricing, setup cost, and licensing, it has nothing to do with me.
Which other solutions did I evaluate?
I don't know if my team evaluated other options before choosing Sigma.
What other advice do I have?
I'm not doing any customization with Sigma. The ease of use is there. It takes a little while just to get used to it. Sometimes when I'm running an estimate for leads, in my haste, I try to get the answers, but I need to wait for it to finish processing all the data, which is totally reasonable. But it's pretty easy to use.
My advice for others looking into using Sigma is to make sure you set up the reports and the dashboards in the most efficient way. Ask for feedback from your teams if multiple people are going to be using it. Because once it's set up, it's a very powerful tool. But if not all the perfect data is in there, then it's just not going to do its job.
On a scale of one to ten, I rate Sigma an eight.
Makes working with data super simple
What do you like best about the product?
I like that sigma feels like using a normal spreadsheet but it connects to all our data. I don’t need to be data expert to pull numbers or make reports. The dashboards are clean and it’s easy to share with my team so everyone sees the same info. It's really easy to implement and super fast onboarding
What do you dislike about the product?
When the data size is very big sometimes it takes time to load. also some chart options could be more flexible
What problems is the product solving and how is that benefiting you?
We use sigma to check our business performance and create reports for both our internal team and clients. earlier we depended on tech people and finance people for every small data request but now we can do most of it ourselves. It saves time and helps us take quick decisions
Very strong analytics tool with intuitive design aspects and quick time-to-value
What do you like best about the product?
Sigma has enabled us to build intuitive dashboards which can be used by colleagues and customers alike. Having complete access control rights on a row or column basis makes this very easy to implement, and with the embedding framework available, it’s really easy to modify frames to appear exactly as intended, to allow coherent designs across our own company portal. The AI enhancements available in the tool are very impressive – from helping to write succinct formulae for data manipulation, to explaining aspects of the visualizations, having Ask Sigma on hand is really a game-changer for our users. We have also really enjoyed using the inbuilt tagging and versioning control, which allows powerful cross-team collaboration and transparency when building out our systems. The versatility of the tagging approach allowed us to put together a framework which complements our own versioning control methods using other software.
Sigma’s attentiveness and customer service generally has set them apart from many companies we have worked with – they have a multitude of different options for getting help and are available for quick calls to collaborate on best ways to approach problems. A particularly strong offer is the live chat, which I’ve used a few times.
Finally, the initial learning curve of Sigma is relatively shallow – the “quickstart” options are presented at a very good level to add value from dashboards within just a few days – and any additional features are easily found in the documentation when required. Our team were able to build a complete set of embedded analytics dashboards within just a few weeks.
What do you dislike about the product?
Although most of our experience with Sigma has been positive, there has been some limitations.
1) Working with larger datasets can sometimes be very slow; of course, this can be remedied by pushing complex calculations further upstream, but where that is not an option, the latency can be cumbersome. Some more transparency on how to utilise any cache functionality would be good.
2) Some visualisations which are standard in other BI software are not present in Sigma, for example axis breaks are not present and can limit the use of visualisations where outliers are both present and important.
3) Font sizing options can be a bit clunky. Even when selecting “auto” as the font size, when moving to different screen sizes, element sizes can be skewed and upset the design of the dashboard. Thus, care has to be taken to build dashboards which are not impacted by this.
4) Switches to control hiding or showing a given graph based on the underlying data (aside from permissions) is a feature which we would welcome. In our use-case, it’s imperative to show only the important information to our clients and not cloud our output with redundant information.
5) When exporting dashboards (for example, via PDF), there doesn’t seem to be a clear way to enforce all information to be present on the page. For example, where a table has a “scroll” feature, it would be preferable to show all of the information upfront so the PDF pages can be printed without losing any information.
What problems is the product solving and how is that benefiting you?
Sigma is providing us with the ability to build solutions (internal and external facing) which allow users to self-serve and investigate data for themselves, while retaining enough governance on our end to ensure the information available is kept entirely within our control. They are enabling our non-technical teams to utilize AI to ask technical questions, making our processes and cross-team collaboration much more efficient.
Potentializing the Way of Working
What do you like best about the product?
Ever since we began to use Sigma software in our firm we have realized that there is a great shift in our way of doing things. I like Sigma mostly because of its usability. It is so simple to use and we were able to deploy the tool in no time at all and there is no hours of training required. All the members of the team, including the most junior and the most experienced have found an easy fit to change. I like one of the features which is customization capabilities. The software is customisable to our workflow and every feature feels customised. This has enabled us to adopt adequate remedies that have streamlined our routines and increased our productivity.
What do you dislike about the product?
Nevertheless, I believe that there are certain elements which could be enhanced. In spite of the software being very comprehensive, I have at times realized that some of the updates or new features sometimes take a period of time to ensure that they are fine-tuned and this is rather frustrating. Responsive customer support would be also nice; in some cases we have had to wait longer than would be our preference to get a problem resolved.
What problems is the product solving and how is that benefiting you?
The small disadvantages notwithstanding, Sigma has proved to be an extremely helpful tool in the problem-solving process of our company. E.g. we introduced the project management module, which allowed us to have a better picture on the current development of our tasks. Not only did this assist in us meeting our deadlines but also greater communication amongst the team members as the team is on view of what is being done by each one.
Efficient Tool
What do you like best about the product?
The ability to turn a dump of transactions into useful insights that tell a story.
What do you dislike about the product?
Some workbooks take a long time to load leading to inefficiencies.
What problems is the product solving and how is that benefiting you?
unusual trends in revenues
Nice Data Aggregation with Difficult Learning Curve for Dashboards
What do you like best about the product?
I like how easy it has been to aggregate data from multiple data sources.
What do you dislike about the product?
Building dashboards has not been intuitive and has required learning roundabout ways of getting what I want done. I have been unsuccessful in leveraging a lot of my database knowledge to create views and tables and have had to rely on learning the way that Sigma manages the data.
What problems is the product solving and how is that benefiting you?
Sigma is primarily solving the issue of data sprawl between multiple applications we use. This benefits us by bringing all of the data into a single source where we can show connections between our sales performance data and platform usage across our other tools.
G2 Sigma is high effective data tools
What do you like best about the product?
Honestly, I am new to Sigma, earlier I was using different tools.
Sigma have a various functional specially for data visualization and share data insight with stake holders with all security parameter.
What do you dislike about the product?
Till now I did not get that, I will report when I will find such of them
What problems is the product solving and how is that benefiting you?
Sigma is helping us to our day day to reporting and data visulization, reports are clear and data meaningful data insight help stakeholder/higher management for their decision making.
