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SIGMA Usage Review
What do you like best about the product?
Home Dashboard View and Navigation, it was introduced to our team only recently and have become a daily usage tool.
What do you dislike about the product?
Sometimes the loading of the created Activity is delayed.
What problems is the product solving and how is that benefiting you?
It has allowed us to create multiple Dashboards on a single platform.
It's very user-friendly and easy to understand
What do you like best about the product?
Sigma is very easy to use as it gives short and crisp answers. It is easy to understand our scores and our team-mates scores. We could also implement the chages required after checking our scores which will eventually improve our quality of customer support. There are numerous features in Sigma, some of which includes Csat scores, team performance, case breakdowns, customer support, information on order integration etc.
What do you dislike about the product?
The time taken to load some files is a bit on the higher side. When we enter a value in the filter setion, sigma starts working on it and if we try to put different values it takes some time to load the values.
What problems is the product solving and how is that benefiting you?
It shows me where I stand amongst the fellow team members and helps me understand my mistakes which also helps me improve my customer support.
Best tool when it comes to monitoring team performance
What do you like best about the product?
Sigma is very easy to use & helps to standardize the performance of each & every employee.
We use sigme frequently.
Sigma is a life saver when managing the metrics & figuring out who needs what.
We use sigme frequently.
Sigma is a life saver when managing the metrics & figuring out who needs what.
What do you dislike about the product?
There is nothing to dislike actually, the customer support is promt too.
What problems is the product solving and how is that benefiting you?
Sigma is solving the problem we faced earlier when we need a standard process for montiroing the performance of the employees.
Sigma review
What do you like best about the product?
It gives me a overall performance report for the entire team where i can compare indivuals performance as well as overall team performance. It allows me to take decisions accordingly to work on paramaters where individuals are lacking.
What do you dislike about the product?
Sometimes it takes time to load the data which can be improvised.
What problems is the product solving and how is that benefiting you?
It has all information at one place elimanating the hassle of comparing different platforms to compare the indivuals performances. It give all errors at one place thus saving time and efforts.
Best In the Market
What do you like best about the product?
Ease of use. Accessiblity of options. Easy of navigation
What do you dislike about the product?
Nothing as such. Everything is good as of now and nothing else is needed but more the better
What problems is the product solving and how is that benefiting you?
It is helping in collate data which would take hours to compile. It can be easily accessed and there is no need of anything extra to do
User
What do you like best about the product?
Generation of Reports & their analysis. Filters that are available to categorize data
What do you dislike about the product?
There is no such feature about Sigma on top of my mind
What problems is the product solving and how is that benefiting you?
It is helping in generating reports which are analyzed for better understanding of processes
Review for Sigma
What do you like best about the product?
Compile all the information in a single dashboard is the best layout ever.
Easy of Use
Easy of Use
What do you dislike about the product?
Lack of connectivity and taking 15 minutes to refresh the page
What problems is the product solving and how is that benefiting you?
Make reporting available and easy
Business insights
One stop shop for all reports
Business insights
One stop shop for all reports
Review of sigma
What do you like best about the product?
It's gives an overall details at one place we don't need to check on different platforms. The data displayed on it is accurate and makes it user freindly to analyse data and take decisions accordingly. I would highly recommend using this tool to anyone out there. Thanks!
What do you dislike about the product?
Sometimes it takes time to load the page however I belive that can be fixed.
What problems is the product solving and how is that benefiting you?
Identifiying errors and looking overall performance of my team.
A wonderful experience for the dashboard making
What do you like best about the product?
It enhances our experience in visualising the data on dashboards
What do you dislike about the product?
Nothing as of now. Will surely give a feedback in future if needed.
What problems is the product solving and how is that benefiting you?
It is saving our time for reviewing the data from the different source. We can see all the data on a single platform using Sigma
Awesome
What do you like best about the product?
User friendly and multple tools could be used at a single place, pull out data and reports. Ease of implementation and customer friednly . Use it everyday, all platforms are integrated at one place.
What do you dislike about the product?
Nothing as such everything looks good and perfect
What problems is the product solving and how is that benefiting you?
I am able to pull out reports and checke my dat on a real time basis
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