Backup has protected our organization-wide email data and supports fast malicious deletion recovery
What is our primary use case?
My main use case for Druva Data Security Cloud is to back up Office 365 items such as email, OneDrive, and many more for all our users, addressing both accidental and intentional deletion of data from users or departed staff. The scope of our use case is organization-wide, so all users are protected from data loss in their Office 365 account.
A specific example where Druva Data Security Cloud helped my organization recover important data is when a departed user deleted data from their mailbox, and we needed several items restored. I utilized Druva Data Security Cloud to both view and restore those items. I engaged support for assistance, and their help was prompt and clear. In addition, Druva Data Security Cloud's online help articles are clearly written and easily accessed to guide my technical team through tasks on their services.
Ensuring users' data is backed up with snapshots is crucial in my main use case.
What is most valuable?
Some of the best features that Druva Data Security Cloud offers are endpoint backup, ransomware protection, cloud apps, and eDiscovery.
Out of endpoint backup, ransomware protection, cloud apps, and eDiscovery, I find the infinitely scalable feature to be the most valuable in my day-to-day work, as it does not have any maintenance windows, which is different in terms of data protection.
When it comes to features, I appreciate that Druva Data Security Cloud boasts less complexity found in solutions that are not built for the cloud while remaining secure, scalable, and always available, without requiring a maintenance window. Druva maintains the data protection solution, not the customer, and the platform is always up to date with the latest features, which makes it very scalable, as new capacity can be added to subscription on the fly without changes to the backup setting and without needing to purchase and install new appliances or software.
The impact of Druva Data Security Cloud on my organization is significant, as it ensures users' data is backed up with snapshots and is very secure on the cloud. I benefit from prompt and clear assistance from Druva support, and the ease of access into the web portal provides a view into a snapshot without having to restore it first.
Specific outcomes I have seen with Druva Data Security Cloud include peace of mind knowing our users' Office 365 data is backed up and very secure, along with improved security, additional protection against accidental deletion of mailbox items, and a means for remedial action after a malicious incident that deletes or encrypts users' data.
What needs improvement?
I believe Druva Data Security Cloud could be improved as the user interface could be a little more clear, the SSO setup was a little confusing, and the ticket creation procedure could be simpler.
I would also add that there is not enough transparency on pricing.
For how long have I used the solution?
I have been using Druva Data Security Cloud for four years.
What do I think about the stability of the solution?
Druva Data Security Cloud is very stable.
What do I think about the scalability of the solution?
Druva Data Security Cloud is very scalable.
How are customer service and support?
The customer support is acceptable, but I feel they should increase their response time.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, we were using Barracuda Backup, which we used as a supplement because Barracuda handles individual email item recovery and review well, while we also use Barracuda for email security. However, Druva Data Security Cloud is our first choice for recovery of entire mailboxes or restoring a mailbox folder from a time stamp and has offered great features on that.
How was the initial setup?
Druva Data Security Cloud provided a fast rollout, intuitive end-user services, which hence reduces downtime and frees up IT resources to save on cost.
What about the implementation team?
My company has a business relationship with this vendor only as a customer.
What was our ROI?
I have seen a return on investment with Druva Data Security Cloud, as it eliminated the on-prem hardware lifecycle management, and I have also seen an increase in data security in my organization, along with peace of mind knowing our users' data is backed up effectively, protection against accidental deletion of mailbox items, and a means of remedial action after a malicious incident that deletes or encrypts users' data.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing shows that there is not enough transparency on pricing, and it should be more transparent. The setup was straightforward and easy, and I had no problem with that.
Which other solutions did I evaluate?
Before choosing Druva Data Security Cloud, I evaluated other options, including Microsoft 365.
What other advice do I have?
I chose a rating of nine out of ten because Druva Data Security Cloud is very simple and easy to use, which allowed us to deploy it with ease. Druva Data Security Cloud simplifies backup management across Microsoft 365, endpoints, and AWS, and helps to reduce our backup cost and the administrative tasks, enhance compliance and legal hold, and enable end-users to help themselves through the self-service portal.
My advice for others looking into using Druva Data Security Cloud is that it is a great platform that helps to simplify backup management across Microsoft 365, endpoints, and AWS. The deployment is very easy, and it enhances compliance and legal hold, enables end-users to help themselves, reduces administrative workload, and saves time. Druva Data Security Cloud is a great platform and highly recommended. I would rate Druva Data Security Cloud a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Reliable Backup with Seamless Google Workspace Integration
What do you like best about the product?
I like Druva Data Security Cloud for its simplicity and reliability. Its endpoint backups for local and remote users, VMware VM protection, and Google Workspace integration work seamlessly. Setup was easy—just follow the instructions and your infrastructure backup is ready to use. I also appreciate the smooth integration with Google Workspace, keeping our data secure.
What do you dislike about the product?
Druva could add system state-level backups to create golden images for endpoints and enable full OS and data restore remotely. Adding patch management and vulnerability checks would make it even stronger.
What problems is the product solving and how is that benefiting you?
I use Druva Data Security Cloud for backing up endpoints, VMware VMs, and Google Workspace. It solves data protection challenges, reduces data loss risk, and ensures quick recovery.
Central console has simplified multi-region deployments and now supports quick customer insights
What is our primary use case?
I use
Druva Data Security Cloud's centralized management console for managing purposes. Since I am from the sales team, I generally do not use it directly; my engineer uses it, and I have never heard a complaint from them. The console is fairly simple, console-based, and web-based, allowing you to handle deployments and manage multiple geographies from the same position while obtaining crisp data when customers request it.
What is most valuable?
Druva Data Security Cloud is used with
AWS cloud and is public only, with
AWS serving as the backend infrastructure. The customer never receives billing for AWS, as the customer receives billing from Druva only.
From my perspective, Druva Data Security Cloud is a mature product that uses AWS backup as a backend solution and is available on AWS Cloud. This product is mature, and we do not need to hesitate about it, as it has wider acceptance in the market.
AI-driven analytics in Druva Data Security Cloud help to optimize data security by providing correct suggestions and prioritizing action. Given the amount of data security products available and the sprawl of information and tickets that get raised with various concerns that come up, AI is definitely necessary to drill down.
What needs improvement?
In future updates, I would like to see more AI feature functionality in Druva Data Security Cloud, as that is definitely one of the improvements needed.
For how long have I used the solution?
I have been working with Druva Data Security Cloud for three and a half years or more, as I got introduced to it at the same time.
What other advice do I have?
I am familiar with Druva Data Security Cloud, which is the software being discussed.
Druva Data Security Cloud has been purchased through AWS Marketplace.
I am overall satisfied with the license and cost for Druva Data Security Cloud, as the pricing is important and definitely makes things easier for our clients.
I am from the sales team and generally handle the top-level sale, but my team has completed the deployment for 11 locations in one day, which is fairly simple.
I would rate Druva Data Security Cloud an eight on a scale from one to ten because there are better solutions available in the market in terms of security that give a better stack. While this product is good, when discussing the overall stack of the company, I believe there are other solutions that are much more available.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Outstanding Support and Effortless Implementation
What do you like best about the product?
The customer service with Druva has always been amazing, we have been customers for many years and continue to use the Druva platform because of it's ease of use and is easy to implement.
What do you dislike about the product?
The biggest downside to Druva is the license model. The costs are directly related to how much data you are backing up, which for a company that keeps data forever can become expensive quickly. Flat fee licenses would be better for us.
What problems is the product solving and how is that benefiting you?
We use the Druva platform primarily for backups. We use it for backing up out end user laptops as well as servers. It can backup almost any type of data, SQL, Exchange, M365, File Servers, VMware, etc. The flexibility has been great.
Effortless Setup and User-Friendly Interface
What do you like best about the product?
I like that Druva Data Security Cloud has a very simple to use web GUI. I also find the initial setup pretty easy.
What do you dislike about the product?
none that I can think of.
What problems is the product solving and how is that benefiting you?
Druva Data Security Cloud helps in backing up OneDrive and mailboxes and improves our termination process.
Effortless to Use with Impressive Capabilities
What do you like best about the product?
The ease of use and the capabilities it has.
What do you dislike about the product?
I have no dislikes of the product. It works well and allows automation with an API solution.
What problems is the product solving and how is that benefiting you?
Keeping backups of our Data in the Cloud gives us a sense that our data is there for recovery.
User-Friendly Interface and Outstanding Support
What do you like best about the product?
Easy to use interface. Error troubleshooting is very helpful when backups have failed. Customer support is always helpful and knowledgable.
What do you dislike about the product?
I don't have any dislikes at the moment.
What problems is the product solving and how is that benefiting you?
Druva provides back up solutions for us.
Reliable platform for backups in a business environment
What do you like best about the product?
I like that the platform is stable and easy to use. The backups run automatically and don't require much manual intervention.
What do you dislike about the product?
Sometimes the interface takes a little while to load and some reports could be more intuitive.
What problems is the product solving and how is that benefiting you?
It helps us ensure user information, preventing data loss and minimizing recovery times. This facilitates customer service and maintains operational continuity.
Fast, Reliable Data Backups at Regular Intervals
What do you like best about the product?
It backs up data faster and at regular intervals. Cloud storage is something that is very good. Reminder emails.
What do you dislike about the product?
Not come across yet. sometimes though it abruptly stops and have to be resumed.
What problems is the product solving and how is that benefiting you?
Database backup.
Druva - simplicity with data backup
What do you like best about the product?
Druva provides a reliable Data backup platform that has been very beneficial when members of the executive staff have had their devices stolen. we were able to get a replacement device along with their data back up and running in no time.
What do you dislike about the product?
our environment is very unique and we have had a few issues with activation on company network as well as some workaround that needed to be implemented on windows based PCs for syncing. after that everything has been working seamlessly.
What problems is the product solving and how is that benefiting you?
druva is giving us a extra piece of mind that if we have not yet sync with the could we have that local backup to revert back to or pull important data from if we need to.
