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VP of Global Channels
What do you like best about the product?
The Tackle platform makes it easy for us to transact with multiple cloud providers via one platform. And once an offer is made to a partner (via CPPO) or to a customer (via PO), we receive updates on each step taken. It makes it seamless for every member of our team to know where we are in the transaction process. The Customer Support is also incredibly responsive and helpful. Finally, integrating and implementing Tackle was a breeze and saved our engineering staff tons of time and cycles.
What do you dislike about the product?
The Tackle Team is great about staying on top of the new features that get added by the hyperscalers and quickly enables their platform to offer that feature to its users.
What problems is the product solving and how is that benefiting you?
Providing Marketplace offers to partners and customers, understanding propensity to buy for our customers, integrating with our salesforce for registering opportunities, showing propensity to buy and creating offers, creating pipeline, providing insights on our deals, making our lives easier when it comes to transacting deals via the marketplace.
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Marketplace Business Game-Changer
What do you like best about the product?
The platform is intuitive and convenient to use for the most part.
What do you dislike about the product?
The integration has taken much longer than anticipated. The role requirements have been tricky to navigate.
What problems is the product solving and how is that benefiting you?
It has made extending and tracking private offers seamless.
Game Changing Independent Cloud Marketplace Platform to enable Scale
What do you like best about the product?
Tackle provides a CSP independent platform that enables organizations to take the guesswork and learning out of AWS/Google/ and MSFT MP listing processes which are complex and different for each company. Tackle delivers an impactful, easy to use implementation plan which helps everyday users become familiar with the platform quickly. Tackle's console is easy to integrate and provides intuitive MP deal lifecycle management in an audit friendly format that is easy to "plug in" across ops, sales, finance and alliance teams for immediate use.
Their Customer Support is world class !
Their Customer Support is world class !
What do you dislike about the product?
Absolutely nothing at all, customers could benefit from more right sized service pack offerings to provide speicif support for tackle initiatives.
What problems is the product solving and how is that benefiting you?
Onboarding to AWS and Google Marketplaces, ensuring the MP offers are set up properly for customers, partners and for the organizations finance and operations teams to process volume orders. Tackle is also helping the organization automate CRM processes which reduce daily admin by the teams up to 30%.
Tackle Cloud GTM is a tremendous platform!
What do you like best about the product?
Tackle is easy to use, supported by a great and responsive team that is quick to respond to questions or concerns, and has delivered invaluable insights to our sales team!
What do you dislike about the product?
No real complaints - the only thing I wish is that it was easier to export individual Probability to Buy Reports!
What problems is the product solving and how is that benefiting you?
Tackle is helping us streamline our Marketplace offers and postings, whole also delivering invaluable insights about potential customers and their relationships with the Hyperscalers for our sales team.
Co-Sell Lifecycle Made Easier
What do you like best about the product?
When we were running our own Cloud Marketplace strategy we ran into issues working across departments because we did things differently from Azure to AWS. With Tackle.io, regardless of hypercaler, we transact in a similar manner with the same set of triggers that go to the appropriate teams, creating a smooth operational experience. We are in the final stages of launching the Tackle.io Co-Sell Application into production and this will save people from various departments hours a week previously spent sharing deals, adding contacts, updating pipleine, etc. Our next step will be to integrate Tackle.io Prospect to show PtoB data at the account level across our organization. This will help our sellers more confidently plan regional prospects by hyperscaler and drive procurement through the Marketplace.
What do you dislike about the product?
Although they provide support as we connect, test and launch different pieces of the Cloud GTM platform, it would be nice if they could put hands on keyboard for some of it without an additional cost to us.
What problems is the product solving and how is that benefiting you?
Tackle.io provided us a platform that allows us to do Marketplace/Co-Sell business with both Microsoft and AWS in the same pane of glass. We went from Marketplace novice to pro in just a mater of weeks and we are confident in our ability to handle the anticipated volume of MPPO's (Marketplace Private Offers) as we scale. The abilitiy to share/update deals directly from Salesforce and have the subseqent data show up in ACE/Salesforce is a huge time saver for everyone across alliances. No one in Alliances enjoys the manual admin work but it's important for our partnership and now with Tackle it will no longer be a burden. Also, the Analytics for both hyperscalers in one place makes life a lot easier at the end of each quarter.
Great experience using Tackle all the way through
What do you like best about the product?
They made it incredibly easy for me to understand listing on the Marketplace for the first time.
What do you dislike about the product?
I have no complaints other than the requirement to type 40 characters here.
What problems is the product solving and how is that benefiting you?
Tackle is making it much easier for me to manage our Marketplace listings all in one place.
Azure Marketplace Deployment
What do you like best about the product?
Straightforward interface with an excellent support team to assist in the Marketplace setup process.
What do you dislike about the product?
Everything is going well, nothing to add.
What problems is the product solving and how is that benefiting you?
Ease of use to transact on the Azure Marketplace.
Tackle eased our path to Google Marketplace
What do you like best about the product?
Easy platform, great supportive team, adding value at every stage so far.
What do you dislike about the product?
nothing so far, although depency on external factors has made for a very drawn out & expensive onboarding
What problems is the product solving and how is that benefiting you?
Launchign on Google Marketplace
Tackle is Essential for Success on Cloud Marketplaces
What do you like best about the product?
While the platform itself is powerful and easy/intuitive to use, by far the best aspect of the all-up Tackle experience is the people behind the platform: they are sincerely vested in each customer's success and never fail to go to extreme lengths to ensure our success as an actively transacting ISV. You are never set adrift to figure things out for yourself.
What do you dislike about the product?
I've been actively using the Tackle platform for over a year now (across two cloud marketplaces) and have yet to find a single thing to dislike. And it continues to evolve in positive ways that I didn't know I needed until I had them.
What problems is the product solving and how is that benefiting you?
Publishing transactable offers on cloud marketplaces is complex and time-consuming, especially if you are transacting on multiple marketplaces. Tackle simplifies processes, eliminates the confusing differences inherent to different marketplaces, and accelerates our time to market with new offers.
Tackle.io AWS Onboarding Experience
What do you like best about the product?
Tackle.io helped quickly breakdown perceived barriers to working directly with AWS. Tackle.io helped simplify the process.
What do you dislike about the product?
I dislike that Tackle.io charges a lot of money for their Salesforce integration.
What problems is the product solving and how is that benefiting you?
They helped guide us through a confusing process of onboarding with AWS. They also cleared up which steps were needed and which ones were not, to get listed on AWS Marketplace.
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