We use New Relic to generate log management, like the different kinds of logs and alarms, and automate the same easily.
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Highly customizable and useful monitoring tool
What do you like best about the product?
It has robust integrations with other tools and platforms and can be combined with Azure and AWS to monitor all critical information end-to-end.
What do you dislike about the product?
Due to the many functions, knowledge is required for customization, and it is challenging to set important indicators and monitoring targets with the skills of engineers alone, so a wide range of expertise is needed if there is only one person in charge.
What problems is the product solving and how is that benefiting you?
By using it to monitor error performance in Our web application, you can quickly identify the cause of slow queries and check the error content on New Relic, which can be used for investigating the cause of errors and long-term performance tuning. I use it as a handy tool.
Better insight into the product via new relic
What do you like best about the product?
Its quite easy to setup and run with minimal config changes or hookups. The APIs and integrations provided support to almost all of the use cases one may have. It provides better insight into the product helping us to make informed decisions based on the observability provided by this tool.
What do you dislike about the product?
We ran into a heap/memory issue with the product. On further investigation, noticed that the tool holds on to the entier object graph in the memory, which will eventually lead to out-of-memory errors or stack overflows. Especially for use cases where the code has to execute within a loop and has a deeper nested object graph, the chances of running into this issue is quite possible. Since we had many such usecases, we had to turn off the traceability for those flows, hindering the usage of the tool.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, it helps bring better observability. It provides insights into the product that helps optimize it based on this information, rather than just trying to optimize by trial. This helped us to trace a request origin across different front ends and UI interfaces that our product supports. This lead to understand the complete request flow end-to-end and thereby helping to take corrective actions where needed.
An analytics-oriented solution that is both stable and scalable, packed with a diverse range of features
What is our primary use case?
What is most valuable?
The versatility of the solution is its most valuable feature. It offers features like user behavior and user experience monitoring besides log management in one suite. When comparing it with other tools, other tools are primarily focused on only the management or only user behavior, but New Relic has both features.
What needs improvement?
The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process. It needs slight improvements to be made in the user experience.
For how long have I used the solution?
I have been using New Relic for two to three months.
What do I think about the stability of the solution?
It is a stable solution. I rate it eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. I rate it eight out of ten.
How was the initial setup?
The initial setup was simple, but it can be made easier. I rate it seven out of ten. I did not deploy it a hundred percent because I was testing it out. The solution was deployed on the cloud.
What other advice do I have?
I will recommend the solution, especially for a large product. So that one can have complete monitoring from the front-end tool and back-end server side.
I rate the overall product an eight out of ten.
Easiest apm to set up and run
What do you like best about the product?
The ease of set up was amazing. Just a few steps and I was good to go. Especially their documentation coverage on different systems is quite thorough.
The product is easy enough to understand and vastly improves observability
The product is easy enough to understand and vastly improves observability
What do you dislike about the product?
The documentation for advanced features is not that detailed. A bit more work on documentation like adding examples would really help.
This is only limited to documentation of advanced features though
This is only limited to documentation of advanced features though
What problems is the product solving and how is that benefiting you?
We didn't have reliable observability in our infra and this made error reporting somewhat opaque for us.
Having new relic monitoring everything makes the identification and rectification really important for us.
Having new relic monitoring everything makes the identification and rectification really important for us.
Complicated, but immensely helpful
What do you like best about the product?
Apdex incident reports for performance degradation are helpful in identifying issues. This is particularly helpful following deployments or changes to sites.
Synthetics helps in automating uptime checks, running scheduled jobs/test etc.
The integration is included for many of our hosting partners so that's a plus as well.
Synthetics helps in automating uptime checks, running scheduled jobs/test etc.
The integration is included for many of our hosting partners so that's a plus as well.
What do you dislike about the product?
There's a lot of information and views, and it can be challenging to find the right view to get the statistics, error logs etc. that you want. This is particularly true for new users or if you only use it occasionally.
What problems is the product solving and how is that benefiting you?
Alerts for performance degradation, scheduled jobs, uptime monitoring, synthetics
Awesome observability tools
What do you like best about the product?
Fast way to get information about deployed code in production
What do you dislike about the product?
It can be high cost in case you want all the team with complet access
What problems is the product solving and how is that benefiting you?
Keep the team update with alerts about error in the code, and great tool to follow how new code is woking, early detection of errors, timings and alerts
K2 Security Platform Review
What do you like best about the product?
K2 Security offers an easy-to-use application Workload Protection Platform, that safeguards web applications and container workloads from advanced attacks and provides real-time zero-day attack prevention.
What do you dislike about the product?
Support system is not the best and has a huge scope for improvement.
What problems is the product solving and how is that benefiting you?
K2's innovative solution is highly accurate and generates no false alerts, effectively preventing breaches resulting from zero-day attacks and significantly reducing overall security costs.
Exploring users redemption issues as a customer support agent
What do you like best about the product?
New Relic provides real-time visibility into the performance of your applications and infrastructure, allowing you to quickly identify and resolve issues.The New Relic app allows for collaboration among team members, enabling better communication and faster issue resolution.
What do you dislike about the product?
I can tell you that New Relic is a well-respected and widely used application performance monitoring tool that has many useful features and benefits for businesses and organizations. However, like any software or service, it may not be the right fit for everyone, depending on their specific needs and requirements.
What problems is the product solving and how is that benefiting you?
New Relic helps to identify and diagnose application performance issues, such as slow page load times, high error rates, and long response times. New Relic provides insights into how applications and infrastructure are performing at scale, helping organizations to identify and resolve issues related to growth and expansion.
To identify and troubleshoot issues that customers are experiencing
What do you like best about the product?
It is a powerful application performance monitoring tool that provides real-time insights into the performance of applications, servers, and databases, it's allowing me to quickly identify and troubleshoot issues.
What do you dislike about the product?
One thing I dislike about New Relic is its user interface, which can be overwhelming and confusing, particularly for new users. The platform has a lot of features and options, which can make it difficult to navigate and find the information that you need.
What problems is the product solving and how is that benefiting you?
It provides real-time visibility into the performance of our digital services, which can help me identify and troubleshoot issues more quickly and also helps me identify trends and patterns in customer behavior, which can inform our support strategies and improve the efficiency and effectiveness of our support team.
New relic review
What do you like best about the product?
Its a very agile toll for monitring your application databases and microservices.
What do you dislike about the product?
Sometimes metrics takes time to refresh and sometimes it shows incorrect data as well.
What problems is the product solving and how is that benefiting you?
It is a very vital tool for monitoring and alerts in our organisation. It helps us in getting alarms in advance if anything happens to our system. Also we are able to minotor every single API which again is very useful for system stability.
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