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Reviews from AWS customer

18 AWS reviews

External reviews

569 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sachin M.

Go to tool for any analysis, debugging, statistics

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
NRQL, very similar to SQL, quickly writes to get desired data, create dashboards, or even share the result via quick link.
What do you dislike about the product?
There are some limitations to save text data. I would love to store full text or JSON data, it would be great to analyze later.
What problems is the product solving and how is that benefiting you?
Try to find out any anomalies from the logs we save to NRQL.

Able to quickly find out issues from analyzing data.


    Manojkumar T.

Newrelic One - A complete end to end observability platform solution

  • July 21, 2021
  • Review provided by G2

What do you like best about the product?
Intuitive UI and ease of accessing data
Visualize, analyze, and optimize your entire software stack from one place.
Bundle of integrations to 3rd party tools and ease of getting data
Querying capabilities to perform analysis of data using NRQL
What do you dislike about the product?
I feel Newrelic One is complete revamp of older Newrelic product so need to learn a lot of new things when you are used to older platform
NRQL is robust and requires one more SQL type querying stack to be learnt
Newrelic is costlier product in the market
What problems is the product solving and how is that benefiting you?
Complete end to end visibility of the applications
Ease of identifying and troubleshooting application problems
Centralized monitoring platform for all developers, operations and support folks to act on issues


    Sachin M.

Insights tool for monitoring and alerting

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
NRQL, writing NRQL to get the time-series and detailed data as needed to make different decisions. I also like APM which shows that we have errors or long running transactions, we can use those to find the cause and optimize the work flow.

Now it also provides to search and view logs from the papertrail, this has made new relic a single tool to go.
What do you dislike about the product?
It doesn't allow to store JSON or text for more than a few lengths of characters. It would be great to have 5000 varchars.

It would also be helpful if the autocomple feature always work properly while writing the NRQL. I have observed that it works sometime while other times it does not work properly.
What problems is the product solving and how is that benefiting you?
We are finding bugs and issues before the clients do in the software so that we can fix them. I also like APM which shows that we have errors or long running transactions, we can use those to find the cause and optimize the work flow.

Now it also provides to search and view logs from the papertrail, this has made new relic a single tool to go.


    Supriya T.

Powerful Application performance manager

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
- It helps in tracking our mobile applications (both Android and iOS ) performance from anywhere
- A most powerful tool to have an eye on.
- Can use different inbuilt features in it (crashlytics, labs, geographical view of customers using our application , the performance of our application worldwide (if released))
What do you dislike about the product?
Nothing as such at the moment with New relic, have used it a couple of years back and proved to be effective
What problems is the product solving and how is that benefiting you?
- Able to track how our business is growing, able to find out all technical glitches our application is encountering on real devices in real-world
Recommendations to others considering the product:
It's one of the best tools available in the market. All your you have to do is configure, integrate and track it


    Information Technology and Services

A good tool to monitor performance of your application and infrastructure

  • August 28, 2020
  • Review provided by G2

What do you like best about the product?
Couple of things,
-You can see key factors of your system like CPU utilization, memory usage, storage, processes running all in one place.
-Query builder let’s you play with the parameters and time frame you wish to see the data for.
What do you dislike about the product?
On the dashboard, it take a while to refresh stats with current data. I need to manually reload to page to see latest data quickly.
What problems is the product solving and how is that benefiting you?
To set up notifications in case any application or system is at a critical cpu or memory level. Also to view memory usage on the dashboard, instead of having to ssh to the box directly.


    Hazem H.

Newrelic is an amazing solution

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
most I like is how the gather the logs on the cloud , also they have a great support team.
What do you dislike about the product?
they don't cover network monitoring also they are not able to deploy the solution on-prem.
What problems is the product solving and how is that benefiting you?
flexibility
Recommendations to others considering the product:
good option as PAM


    Jhanvi R.

Software Engineer

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
I like how everything things is at one place, from page load times, to error rates, slow transactions, and a list of servers running the app.
What do you dislike about the product?
It is not instant, sometime it take time to show data.
What problems is the product solving and how is that benefiting you?
Minimizing application load time.


    Logistics and Supply Chain

Have been using New Relic APM since 2 years on day to day basis.

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
New Relic is very convenient to use and has a great front end for end users.
It’s simple to view and monitor application performance ,fetch logs etc
What do you dislike about the product?
More features can be added and facilitate to link with more ticketing tools like CRM
What problems is the product solving and how is that benefiting you?
I mostly use New Relic APM to monitor application performance and the representation of data is very simple to understand.
Recommendations to others considering the product:
It’s pretty useful specially to observe application behaviour and monitoring performance.


    Hospital & Health Care

Best tool to analyse the application performance

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
Tracing the request which are killing the performance of application.
What do you dislike about the product?
Didn't observe till now but will share if i encounter any.
What problems is the product solving and how is that benefiting you?
I monitor my app using new relic and optmize the code based on obervations.


    Hasan B.

Software Engineer

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
Its a real time analytical tool and very helpful to keep know about your application and server response on every request. I also use it for bug fixing.
What do you dislike about the product?
Maybe it have to be improve from other developers point of view but from my point of view, I have not seen anything wrong with it.
What problems is the product solving and how is that benefiting you?
Mostly we install it on our production server for see the number of request and response of our multiple websites on same server, but it also show us PHP notices which we fix to improve the site functionality.
Recommendations to others considering the product:
Its simple and very helpful. This tool not only give stats of script execution but also shows the database execution and response time.