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Reviews from AWS Marketplace

13 AWS reviews

External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Aaron S.

Essential tool for monitoring application performance

  • January 04, 2018
  • Review verified by G2

What do you like best about the product?
Breakdown of request time spent in various layers (application code, database, etc.)
Error rate and response time monitoring.
Alerting and ability to hook up to multiple channels (PagerDuty, Slack, email)
What do you dislike about the product?
Alerts don't include graphs (like DataDog) and often the graphs are helpful. Can be hard to configure alerts to quickly subside.
What problems is the product solving and how is that benefiting you?
Proactive monitoring and alerting of our web applications, as well as mechanism to dive deep into drivers of application performance.
Recommendations to others considering the product:
While expensive, the window into your application that New Relic provides is a huge value add.


    Levan V.

The best server analytics I've ever used. Totally recommend!

  • December 29, 2017
  • Review verified by G2

What do you like best about the product?
I like the variety of functionality. Lots of ways to track events and processes on server and web applications. Also we have set up server downtime alerts to make sure our services are 100% available to users.
What do you dislike about the product?
Pricing is a bit expensive for many types of projects, lets say startups. Some discounts will be great for small and non-profit organizations.
What problems is the product solving and how is that benefiting you?
We make sure our servers are up and running and out applications are doing well. We monitor all this with New Relic server monitoring and APM.
Recommendations to others considering the product:
You'll need some access right on your server to install new relic.


    Information Technology and Services

Excellent troubleshooting tool

  • December 14, 2017
  • Review provided by G2

What do you like best about the product?
Easy of usage, nrql- the query languages
What do you dislike about the product?
Don't have SDK for all platforms but only key platforms
What problems is the product solving and how is that benefiting you?
Client troubleshooting, Application perf


    Phil A.

Great for advanced website monitoring

  • December 12, 2017
  • Review verified by G2

What do you like best about the product?
It''s basically hosted selenium so our existing tests work
What do you dislike about the product?
No dislikes other than perhaps cost. The checks/mo cost are a bit on the higher side.
What problems is the product solving and how is that benefiting you?
Advanced monitoring of our website status, allowing control of the browser to do things like log on and check various parts of the site which trigger different back end components.


    Information Technology and Services

Great insights on your application performance

  • December 07, 2017
  • Review provided by G2

What do you like best about the product?
Real time performance monitoring of application in production environment
What do you dislike about the product?
Cost is on higher side hence limting it to run on production environment only
What problems is the product solving and how is that benefiting you?
Application and Infrastructure monitoring
Recommendations to others considering the product:
Absolutely must tool gives lot of insights into your applications in production


    Vahram D.

Total info on what's going on in your application

  • December 02, 2017
  • Review verified by G2

What do you like best about the product?
Intuitive UI and lots of very useful info. In the overview you basically get all the info you need to know about how your app is performing. Installing is very easy and the performance breakdown info is priceless. Whenever something goes wrong you can see it in the charts, be it a bad piece of code, database query or just a nasty error.
Errors section needs special attention as you get detailed info on what went wrong and where.
What do you dislike about the product?
Performance breakdown is only available for slow transactions. This is fine in most of the cases, but after you're done with the slow ones it's hard to get info on the fast ones. Also you need to push some basic info to New Relic as some important metrics are not gathered by default. Some concepts like APDEX and T-values are not very intuitive at first, but are cool when you know what you're dealing with.
What problems is the product solving and how is that benefiting you?
PHP application performance monitoring across multiple servers along with MySQL database cluster.
Recommendations to others considering the product:
The price, if you can afford it, it's totally worth it.


    Sporting Goods

Helps us find and fix issues and slowness regularly. Couldn't live without it.

  • November 16, 2017
  • Review verified by G2

What do you like best about the product?
Having application monitoring is crucial to understanding how a system is performing, and understanding why it's performing this way. I use the transaction trace the most to find slow transactions and their cause. I also use the database section for long-running queries to find optimizations. Errors are also helpful to see what kind of errors users are seeing.
What do you dislike about the product?
The UI can get a tight. Many layers of stack traces are hard to display. Also, the data is not "up to the second" fresh. It takes a few minutes to watch the charts update.
What problems is the product solving and how is that benefiting you?
We solve performance issues and exceptions in production using New Relic. Often, new relic points right to the problem if we know where to look. We've been able to find issues in minutes that would have taken days to find without monitoring.


    Entertainment

Was using NewRelic extensively for all the environments.

  • November 08, 2017
  • Review provided by G2

What do you like best about the product?
It was very easy to implement and has very detailed monitoring and alerting systems
What do you dislike about the product?
there were not too many options for client side moniting
What problems is the product solving and how is that benefiting you?
We were using NewRelic for API, Database and Services monitoring. It was very useful finding the root cause of the issue


    Internet

Incredibly powerful monitoring tool

  • October 26, 2017
  • Review provided by G2

What do you like best about the product?
The amount of features you get allows you to dig into the most detailed aspects of your system.

The whole NRQL ability, plus the ability to finetune results is crazy.
What do you dislike about the product?
Sometimes you feel overwhelmed when you look at so much data: simplifying the UX would be a great plus.
What problems is the product solving and how is that benefiting you?
We use NPM to monitor all our production applications, and to get much needed data for analysis, feature planning and any other engineering/business related data.
Recommendations to others considering the product:
I have not seen a more robust monitoring and data gathering tool out there.


    Information Technology and Services

Great!

  • October 18, 2017
  • Review verified by G2

What do you like best about the product?
I have been using New Relic for 2 years now and this is excellent monitoring tool, i have used so far in my career
What do you dislike about the product?
I dont think there is anything to dislike as of now.
What problems is the product solving and how is that benefiting you?
Using for website monitoring.,
Recommendations to others considering the product:
Licence cost and features