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Reviews from AWS Marketplace

13 AWS reviews

External reviews

437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    sasi k.

One place for all metrics

  • January 08, 2021
  • Review provided by G2

What do you like best about the product?
In New relic one , we can view metrics fir infrastructure, application,apdex, analytics etc
What do you dislike about the product?
New relic one console is little bit slow
What problems is the product solving and how is that benefiting you?
Mainly our all apps and infrastructure related servers, databases ,containers things will be tracked here in New relic one.
Recommendations to others considering the product:
Only place for app,infra and log analysis and ticket tool


    Supriya T.

Powerful Application performance manager

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
- It helps in tracking our mobile applications (both Android and iOS ) performance from anywhere
- A most powerful tool to have an eye on.
- Can use different inbuilt features in it (crashlytics, labs, geographical view of customers using our application , the performance of our application worldwide (if released))
What do you dislike about the product?
Nothing as such at the moment with New relic, have used it a couple of years back and proved to be effective
What problems is the product solving and how is that benefiting you?
- Able to track how our business is growing, able to find out all technical glitches our application is encountering on real devices in real-world
Recommendations to others considering the product:
It's one of the best tools available in the market. All your you have to do is configure, integrate and track it


    Dylan W.

Been going downhill for years. I'm surprised their rating is this high. Do they pay for reviews??

  • November 07, 2020
  • Review verified by G2

What do you like best about the product?
Has support for monitoring the software and databases that we use.
What do you dislike about the product?
I have used New Relic for 6+ years across 3 companies. The quality 6 years ago was >= their quality now. Previous two companies no longer use it, and I'm migrating features off of it for my current company.

Cost is far higher than the value they provide. Gets higher over time, while features have more bugs and are never improved. AWS and others have many of New Relic's features built-in and free now.

Many bugs and poor UI decisions. Over and over and over again. Most recent one caused us to not receive any notifications when our servers were having major problems.

Even the simplest email support requires a very expensive subscription. We pay more than $2000 per year and they directed us to their "community forum". What a joke.

Main feature requests we give them never get implemented.
What problems is the product solving and how is that benefiting you?
Being able to check performance of our servers over time and get notified when servers go down or struggle.
Recommendations to others considering the product:
First try to use your current cloud provider for free and more reliable services.


    Internet

So much good data, if you're willing to mine it

  • October 16, 2020
  • Review verified by G2

What do you like best about the product?
You can find data and create dashboard to measure whatever you'd like. Really powerful when put in the right hands.
What do you dislike about the product?
The learning curve can be pretty steep. And while there are options for sharing, it can be hard to get visibility on this data across the organization.
What problems is the product solving and how is that benefiting you?
We're measuring the performance of our applications services. We can create very clear and actionable goals and success criteria for our dev projects.


    Steve S.

Reliable tool that radically improves knowledge of our system's health

  • October 02, 2020
  • Review verified by G2

What do you like best about the product?
The system is remarkably reliable and resilient and offers plenty of options to allow us to integrate it into our communications workflows. The "intelligence" of the monitoring is impressive, as is the visualization of the status data.
What do you dislike about the product?
The initial configuration was rather complex, though this was mostly due to the high granularity and relatively deep integration supported.
What problems is the product solving and how is that benefiting you?
More than once, we were notified in real time as anomalous activity occurred, enabling us to respond before any damage was done. In general, the configurability and subsequent balance of "false positives" to "misses" is tremendous, allowing us to sort out the noise from the signal, so to speak.


    Retail

Great graphs with seamless hovering

  • August 29, 2020
  • Review provided by G2

What do you like best about the product?
The graphs are great. the zoom feature helps to get to the desired view points. The links to all the errors, throughput, resources are pretty easy.
This is an easy to understand product, provided you don't try to configure all the view points in one page.
What do you dislike about the product?
It is a expensive based on the number of servers you would want. This configuration can be basic compared to others that are available in the market.
What problems is the product solving and how is that benefiting you?
Load test results are great to view. the memory utilization view points aren't as useful, but it provides the average number.
Recommendations to others considering the product:
New relic is great for starters. It gives great insights, the snapshots information, traces and directs you to the problems. However, debugging and in depth data points may be too generic for new relic.


    Information Technology and Services

A good tool to monitor performance of your application and infrastructure

  • August 28, 2020
  • Review verified by G2

What do you like best about the product?
Couple of things,
-You can see key factors of your system like CPU utilization, memory usage, storage, processes running all in one place.
-Query builder let’s you play with the parameters and time frame you wish to see the data for.
What do you dislike about the product?
On the dashboard, it take a while to refresh stats with current data. I need to manually reload to page to see latest data quickly.
What problems is the product solving and how is that benefiting you?
To set up notifications in case any application or system is at a critical cpu or memory level. Also to view memory usage on the dashboard, instead of having to ssh to the box directly.


    Avinash M.

New Relic is very useful in tracking system performance at a glance.

  • August 19, 2020
  • Review provided by G2

What do you like best about the product?
New Relic Api stats and apdex score which helped me to improve system performance.
Apdex score is very helpful and it also shows the seperate stats of all the stacks being used in the application.
What do you dislike about the product?
There is no AI enabled auto suggestions to fix the issue like dynatrace
What problems is the product solving and how is that benefiting you?
Improved API performance.
Helped the organisation to manage system health to made it highly available. And also it helps a developer to troubleshoot the problem very easily.
Recommendations to others considering the product:
It's a very trusted and proven performance so you can give it a try.
As it will save a lot of time of a developer as well as the organisation and make the system healthy and highly available.
It's interface is very user-friendly.


    Hazem H.

Newrelic is an amazing solution

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
most I like is how the gather the logs on the cloud , also they have a great support team.
What do you dislike about the product?
they don't cover network monitoring also they are not able to deploy the solution on-prem.
What problems is the product solving and how is that benefiting you?
flexibility
Recommendations to others considering the product:
good option as PAM


    Srividya C.

Excellent APM tool.

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
Excellent APM tool. This helps me in troubleshooting and validating performance metrics.
What do you dislike about the product?
Nothing applicable as of now. Once I get it, i'll provide the details.
What problems is the product solving and how is that benefiting you?
troubleshooting and validating performance metrics.