Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

18 AWS reviews

External reviews

558 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

Wildest of New Relics

  • July 31, 2018
  • Review provided by G2

What do you like best about the product?
New relics has powerfull engine to analyze the entire system to know all activity in our server, It can showing you which part has been take the most resources of our server with the details like how long it takes a load, how frequently that problems has occured. This is really helpfull for us because we need to monitoring our bussiness so we are always can give the best performance to our customer
What do you dislike about the product?
for newbie using this tools is really hard you will always need to looking the others tutorial and reviews to know what happens with that view, and where do you need to start and take a look,
What problems is the product solving and how is that benefiting you?
Information technology and service, sometimes our traffic is really high, so i want to know if this traffic is real or not, or which page have the most accessing by user. I have so man third party integrate with our platform and sometimes for certain reason connection between us is slowing down, how we know if its done and our server performances get down, that answer is new relic has feature to send an alert via email to us if our server has get frequently error
Recommendations to others considering the product:
its really recommendate for every bussiness modeling especially for company using technology information to monitoring your tools to make money. So you know what happens with your server if you thinks your perfomance of server is starting down. i dont think so you can find other place who offer more reliable service than New Relics, just try trial first to know and familiar with their tools , than try to premium member to know how powerfull their tools. thank you


    Information Technology and Services

Big fan of this APM solution

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
Easy to set up and manage, great alerting
What do you dislike about the product?
A little expensive, but well worth the money
What problems is the product solving and how is that benefiting you?
Proactive issue discovery, the ability to easily gather stack traces


    shareef h.

New Relic is the best for startups

  • July 07, 2018
  • Review provided by G2

What do you like best about the product?
It made my life easier as startup i have to do lot of things without being so especiallized in devops,
to understand the system behavior in rush hours and find bottle nicks in performance issues ( controllers urls ), its like magic just put is on one server AMI and it will detect all EC2 on amazon to watch all of them.
it will show you frustrated users and where the time was spent most to tune.

and it is cloud based and easy to setup
What do you dislike about the product?
the free version is quite impressive , but even when i tried the paid with full features , it was less than i expected so i re treated to the free one, the thing is for example database queries that is slow and need indexing dose not show the where statment values tokens.
What problems is the product solving and how is that benefiting you?
Fix bottle nicks and understad user frustration when they have slow internet while me at work have super internet.

Another main problem it will send email when my EC2 become un healthy and my live domain url is un reachable. it happens when out of memory or very heavy operation locks cpu. or disk space is full
Recommendations to others considering the product:
Its a must for every startup cool free (with qota) easy to use , keeps you not stay at night watch cloud watch and try understand what users are doing!


    John (Jack) R.

Great APM With Plenty of Features

  • July 05, 2018
  • Review provided by G2

What do you like best about the product?
We are migrating to new relic from datadog. The cost savings was amazing. Bill dropped from 400k to less than 100k
What do you dislike about the product?
UI is a little clunky. It’s not too bad but could use some work.
What problems is the product solving and how is that benefiting you?
We chose it mostly because of costs, but the support has been amazing. They’ve adapted their platforms for our needs. Great for production insights.


    Information Technology and Services

A good help in app monitoring

  • January 27, 2018
  • Review provided by G2

What do you like best about the product?
SQL Queries detailed analytics helps in finding bottlenecks in the system
What do you dislike about the product?
The terms of cancelling an annual subscription aren't clear.a
What problems is the product solving and how is that benefiting you?
Website availability under high load


    Information Technology and Services

The most in-depth view of application performance that I've seen

  • January 13, 2018
  • Review provided by G2

What do you like best about the product?
Great default dashboards and metrics get collected and created without you having to do much work at all, very easy to setup and get going!
What do you dislike about the product?
The price per unit is very high, this makes the tool more suitable for larger enterprises with a big budget vs a small startup
What problems is the product solving and how is that benefiting you?
Deep dive into application performance, being able to understand exactly what is causing a spike in application performance that affects customers
Recommendations to others considering the product:
If you can afford it, it's definitely worth the investment


    Financial Services

Insightful and easy to use

  • January 11, 2018
  • Review provided by G2

What do you like best about the product?
I like that the bots can keep a health check on production with little setup work. When there are issues it is easy to do a deep dive using the tool. Great reporting features as well.
What do you dislike about the product?
Can be a bit of a protracted learning curve to utilize all the capabilities
What problems is the product solving and how is that benefiting you?
Ensuring our response times were within SLAs’


    Marketing and Advertising

Best APM experience

  • January 08, 2018
  • Review provided by G2

What do you like best about the product?
This product has the most critical features that have saved my bacon multiple times. Without New Relic I would have probably been fired for not figuring out what was wrong with critical client production sites. The Java profiling tools were the best I've ever seen.
What do you dislike about the product?
There's such incredible depth to this tool that it is nearly impossible to figure out all the ins and outs without extensively using it for months at a time.
What problems is the product solving and how is that benefiting you?
I have been able to address direct and user errors by determining the slowest behaving pages and application calls and queries that have an immediate user impact in performance. This prevents customers from leaving the site out of frustration.
Recommendations to others considering the product:
Try it first, everything pales in comparison.


    Aaron S.

Essential tool for monitoring application performance

  • January 04, 2018
  • Review provided by G2

What do you like best about the product?
Breakdown of request time spent in various layers (application code, database, etc.)
Error rate and response time monitoring.
Alerting and ability to hook up to multiple channels (PagerDuty, Slack, email)
What do you dislike about the product?
Alerts don't include graphs (like DataDog) and often the graphs are helpful. Can be hard to configure alerts to quickly subside.
What problems is the product solving and how is that benefiting you?
Proactive monitoring and alerting of our web applications, as well as mechanism to dive deep into drivers of application performance.
Recommendations to others considering the product:
While expensive, the window into your application that New Relic provides is a huge value add.


    Levan V.

The best server analytics I've ever used. Totally recommend!

  • December 29, 2017
  • Review provided by G2

What do you like best about the product?
I like the variety of functionality. Lots of ways to track events and processes on server and web applications. Also we have set up server downtime alerts to make sure our services are 100% available to users.
What do you dislike about the product?
Pricing is a bit expensive for many types of projects, lets say startups. Some discounts will be great for small and non-profit organizations.
What problems is the product solving and how is that benefiting you?
We make sure our servers are up and running and out applications are doing well. We monitor all this with New Relic server monitoring and APM.
Recommendations to others considering the product:
You'll need some access right on your server to install new relic.