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Reviews from AWS customer

23 AWS reviews

External reviews

583 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Education Management

Very good API Monitoring tool

  • October 29, 2018
  • Review provided by G2

What do you like best about the product?
It is easy to use and understand from data shown. Good to maintain dashboards for multiple environments of the APIs. Also available on the mobile app, so it is easy to look into issues on the go.
What do you dislike about the product?
Sometimes difficult to choose an API from a big list. Appdex is something that is specific to New relic and the developers/team need to get a sense of what it is to know the gravity of an issue.
What problems is the product solving and how is that benefiting you?
Monitoring of APIs on Production. Monitoring Performance tests. Analysis of which call takes most time.
Recommendations to others considering the product:
Very good tool and provides in depth analysis for APIs


    Financial Services

Simple Synthetics

  • October 27, 2018
  • Review provided by G2

What do you like best about the product?
Plug and play - add the file you want to monitor, and New Relic goes to work ensuring it is accessible from various locations across the United States. Simple reporting and alerting can be configured from there.
What do you dislike about the product?
I cannot think of anything I dislike at this time.
What problems is the product solving and how is that benefiting you?
Monitoring UI artifacts such as JavaScript files that are bootstrapped when loading a particular page.


    Telecommunications

Great Product

  • October 25, 2018
  • Review provided by G2

What do you like best about the product?
You ability to quickly see utilized resources, and any change that may have occurred is unparalleled.
What do you dislike about the product?
We found a memory leak and it wasn't handled well by support, they were fairly responsive, but weren't helpful.
What problems is the product solving and how is that benefiting you?
Having a way of quickly investigating alerts, or other reported issues.


    Visala N.

Awesome tool for applications

  • October 22, 2018
  • Review provided by G2

What do you like best about the product?
- Execution time of each method call to improve performance of the application
- Execution time of Database objects like Stored procedures, functions, etc
- CPU utilization
- Errors
What do you dislike about the product?
Its doing more than what we see in other tools. Hence, I cannot think of any as of now
What problems is the product solving and how is that benefiting you?
- Code optimization
- Performance Tuning
Recommendations to others considering the product:
None I can think of now


    Jessica S.

Easy to use performance management

  • October 19, 2018
  • Review provided by G2

What do you like best about the product?
The ability to track application performance week to week.
What do you dislike about the product?
The support site is sometimes hard to navigate, though it has a ton of information.
What problems is the product solving and how is that benefiting you?
We have made significant performance gains after using this application.


    Information Technology and Services

Tons of insights

  • October 19, 2018
  • Review provided by G2

What do you like best about the product?
Clear time series presentation for monitoring application performance.
What do you dislike about the product?
Can be expensive to deploy across entire cluster.
What problems is the product solving and how is that benefiting you?
Consistency of performance for customers. Understanding of impact of releases.


    Computer Software

A worthwhile add on if you're already using New Relic

  • October 17, 2018
  • Review provided by G2

What do you like best about the product?
It's an incredibly useful tool for highly dynamic apps especially if you're working with lots of AJAX requests. It really shines when you're trying to optimize endpoints and identifying your higher volume calls. Helps with some unique user data, especially if you're logging error messages for custom touch points around your site or app.
What do you dislike about the product?
Honestly, pricing. It's definitely worth it if you're going to be utilizing other aspects of New Relic's service. Packaging like APM is a plus, but it sometimes feels like things are just getting shoehorned in.
What problems is the product solving and how is that benefiting you?
We utilize New Relic Browser to optimize AJAX requests and provide in-depth information across several SPAs, and use other New Relic tools to monitor our applications holistically.


    Damon M.

Excellent Web Performance Monitoring

  • September 13, 2018
  • Review provided by G2

What do you like best about the product?
Does a great job of notifying you of performance issues.
Lets you dig into the root cause of the issue
What do you dislike about the product?
Can be a little difficult to find what you are looking for sometimes
What problems is the product solving and how is that benefiting you?
Provides insight into performance of websites and web apps. Helps in making changes to improve performance and see if changes helps


    Swapnil S.

Working With A Great Monitoring Tool

  • August 23, 2018
  • Review provided by G2

What do you like best about the product?
The Option To generate reports of Server over a Span of 3 Months.!!! That is a great way to keep a check on what is happening over time and even track the progress. Apart from that, detailed Error Analytics is a Big Yes for the people managing the Servers.
Able to keep a check on all the transactions that occurred over time on the Servers, all the incoming and outgoing calls, all are a Plus for Monitoring and keeping track of things happening.
What do you dislike about the product?
Not much of a dislike but I would love to have an option of being able to download the reports that are being generated all across the APM. That would provide a great help in managing things for future Use. Although You can see the reports over time but if you need to share the details, the only way possible is to take a screen shot and share, which is sometimes a pain.
What problems is the product solving and how is that benefiting you?
We are basically using it for Server Monitoring.

New Relic has helped me look inside the overall service breakdown happening across the servers linked and made it so easy to identify the error cause and timings with a great option of generating reports over a span of time. So, overall it is a great tool for Server Monitoring for me.
Recommendations to others considering the product:
People who are working with On premise Servers, esp. for them, this is a great tool ( as from my personal experience) as it will help you keep a check on your server health, everyday tracking, issues and even the good in them. The Overall experience is great and is quite an easy tool to use too.


    Sait Mesutcan I.

The Best Alerting Software

  • August 14, 2018
  • Review provided by G2

What do you like best about the product?
I like the configurability the most, the app won't trigger all the alerts but it will alert depending on what we set for the threshold and the configurations we done. Also, it's very easy to debug and know the error came from because New Relic gives the exact information where you can find the error occurred,.
What do you dislike about the product?
Sometimes there might be too much noise and you need to know how to configure it. The other thing people might find a bit annoying is the pricing, it might be a bit high but given how easy it is to get notified and fix errors, I think it is worth it.
What problems is the product solving and how is that benefiting you?
We want to make sure we get an alert for critical errors since our app heavily depends on users. We get instant alerts with New Relic and this lets our developers immediately work on a solution.
Recommendations to others considering the product:
There are lots of alerting products out there and you might be wondering why you should use New Relic for your alerting system. New Relic is the industry leader in application level debugging. Whether it's the database or in the code somewhere, it would show where the error is coming from and makes it so much easier to attend to problems.