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Reviews from AWS customer

27 AWS reviews

External reviews

586 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Transportation/Trucking/Railroad

Great analytics.

  • October 21, 2017
  • Review provided by G2

What do you like best about the product?
The ability to quickly analyze performance and error metrics with drill down abilities to see the actual processes that are creating the exceptions.
What do you dislike about the product?
Navigation within APM can be somewhat confusing giving the amount of information presented on each screen. It's not always intuitive.
What problems is the product solving and how is that benefiting you?
Web performance, server performance, error(s).
Recommendations to others considering the product:
Very good product. Pricing is a little complicated.


    Rajani P.

Great tool for quick snapshot on enterprise application performance

  • October 19, 2017
  • Review provided by G2

What do you like best about the product?
Tool configuration and setup time for any new application instance is quick and you can start reviewing performance metrics within 5 minutes. Able to monitor back-end database level exceptions as well with tool configuration on Tomcat.
What do you dislike about the product?
Even listening time and information will take close 5 minutes to showup on newrelic interface. It would be great if the graphs can be updated with less turnaround time from the event.
What problems is the product solving and how is that benefiting you?
Able to identify performance bottlenecks for a healthcare product.


    Maksim S.

Great for both app and hardware monitoring

  • October 08, 2017
  • Review provided by G2

What do you like best about the product?
See slow requests, go through specific details, like when it happened, what DB request were performed, etc.
What do you dislike about the product?
Not really dislike, they have their own query language so users can build their own insights, I never use it, requires too much time while I need a tool that saves it.
What problems is the product solving and how is that benefiting you?
Analyze application performance, slow requests


    Alkesh G.

The best

  • September 22, 2017
  • Review provided by G2

What do you like best about the product?
All api stats, breakup of time for api. SQL query time and suggesting fields which can be indexed to make query fast.
What do you dislike about the product?
It takes time to load which is expected.
What problems is the product solving and how is that benefiting you?
Optimization and speeding up your application
Recommendations to others considering the product:
It's an must app to be used. If you want to know where you latency so code is slowing down it is the best tool to investigate.


    Marilyn A.

Pretty good experience overall

  • September 19, 2017
  • Review provided by G2

What do you like best about the product?
The overview dashboard in the monitoring section is pretty good representation of what is going on. It shows pretty good monitoring and is easy to use.
What do you dislike about the product?
Maybe the UI needs a little love. Kinda hard to find some of the things I tend to look for.
What problems is the product solving and how is that benefiting you?
We tend to use things like this see our web transactions, traffic, errors, etc. You get a pretty go picture overall and that's usually beneficial.


    Emiliano V.

Excellent monitoring performance tool

  • August 11, 2017
  • Review provided by G2

What do you like best about the product?
The monitoring tools including downtime messages.
Scalability analysis is also great to predict what's needed in your stack when building new features or predicting future traffic in your product without hitting max capacity.
What do you dislike about the product?
Sometimes could be a little trickier to navigate all the features available.
Cost can be high depending the architecture you use (e.g. microservices). Log support is weak.
What problems is the product solving and how is that benefiting you?
Being able to monitor all our systems performance plus getting notified of any potential issues is perfect for our needs.
Recommendations to others considering the product:
Pricing could be a dealbreaker but I encourage to talk to them to evaluate your current architecture and find a plan that works for you.


    Internet

Essential asset for any web application

  • August 08, 2017
  • Review provided by G2

What do you like best about the product?
NewRelic provides a key service for anyone hosting a web application. Real-time monitoring and error reporting can turn hours of sifting through logs into a short glance at a few dashboards. Weekly status emails allows for an easy summary of site performance over time.
What do you dislike about the product?
The price point for the paid versions is a little high. Per server pricing is hard, especially if you're using timed instances on a cloud provider or just have multiple instances behind a load balancer.
What problems is the product solving and how is that benefiting you?
SSAS requires maximum up-time. NewRelic provides a means to be informed when a site goes down and minimizes downtime by providing means to get information quicker.


    Computer Software

Powerful, useful for debugging, minimal effort needed to setup

  • August 02, 2017
  • Review provided by G2

What do you like best about the product?
For Java, there're not many other tools that provide so much details for analysis without needing extensive setup. Create user-friendly dashboard that even non-technical users can monitor for trouble.
What do you dislike about the product?
Does not work with Google AppEngine; UI change frequently.
What problems is the product solving and how is that benefiting you?
Need to monitor health of servers and systems
Recommendations to others considering the product:
Quite pricy, but does the job well and the dashboard is beautiful


    Bharadwaj (Brad) C.

Wonderful APM Tool (limitations on iOS App)

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
1. Server Metrics
2. Application Metrics
3. Supports both Java/.NET
What do you dislike about the product?
not up to the mark regarding iOS metrics unlike AppDynamics
What problems is the product solving and how is that benefiting you?
Metrics & Monitoring for application world
Recommendations to others considering the product:
One of the best in the market for Java and .NET application metrics and monitoring. However, mobile app requires work and is not at the level of other mobile monitoring partners.


    Information Technology and Services

The best application monitoring service in the house

  • July 29, 2017
  • Review provided by G2

What do you like best about the product?
Summarized graphs
Deployment Tracking
Application Insight
What do you dislike about the product?
Frequent UI changes sometimes make it confusing to use/navigate.
What problems is the product solving and how is that benefiting you?
Real-time application monitoring and insight into the servers makes it the best APM.