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Keeps an eye on all of our products
What do you like best about the product?
I like that I can see all of our data all at once.
What do you dislike about the product?
With the amount of data shown it can be difficult to teach someone to use this products.
What problems is the product solving and how is that benefiting you?
We are a small team that doesn't have time to watch our servers and all of our online applications 24/7. New Relic acts almost as apart of our team. We can always gauge errors and help our customers have a better online experience using our online applications.
New Relic for Application Monitoring
What do you like best about the product?
New Relic provides us with comprehensive coverage across web and mobile apps. We now have great insight into all of our apps. Tracking down bugs and errors is much easier now that all of our apps are using New Relic.
What do you dislike about the product?
New Relic is not cheap. It's great for enterprise work, but is less accessible with regard to personal projects.
What problems is the product solving and how is that benefiting you?
We recently moved to use New Relic on our mobile apps. We already were using New Relic with our web apps. Having a cohesive environment to trace bugs and monitor performance is great.
Recommendations to others considering the product:
New Relic is a worthwhile investment in an enterprise environment.
Monitoring our Stacks
What do you like best about the product?
The real-time analytics are great. It provides the data points we need in order to properly analyze what is going on with our stacks. On top of all that, it's pretty simple and easy to setup with your stacks. There is also a free version to see what it can offer before you possibly opt to get the paid version.
Seems to be pretty solid, compared to some other competitors such as Pingdom and AppDynamics.
Good tool for monitoring stacks up in the Cloud, I'd recommend it.
Seems to be pretty solid, compared to some other competitors such as Pingdom and AppDynamics.
Good tool for monitoring stacks up in the Cloud, I'd recommend it.
What do you dislike about the product?
While the application monitoring is great, the server monitoring is not so great. The paid version (vs the free version) is a tad pricey.
Could have better monitoring tools for decentralized micro-services.
Some of the alerts are a bit "spammy", ie. getting too many emails per day.
Could have better monitoring tools for decentralized micro-services.
Some of the alerts are a bit "spammy", ie. getting too many emails per day.
What problems is the product solving and how is that benefiting you?
Monitoring our apps in real time lets us see problems as they occur, often relating those issues to recent software releases which could very well be the problem (thus allowing us to make a quick fix, or revert that software release).
Recommendations to others considering the product:
Try the free version to see what it can do for you.
Easy to configure and maintain
What do you like best about the product?
When New Relic triggers and errors and when the issue is corrected eventually, New Relic auto closes the error.
What do you dislike about the product?
Can be complicated for beginners to start with. The documentation could be improved.
What problems is the product solving and how is that benefiting you?
Db performance monitoring
awesome New Reilc
What do you like best about the product?
The best thing which I liked is that Newrelic provides you info on resource consumption for each phase of execution of a particular request on a server. This helped us debugging many critical issues
What do you dislike about the product?
The alerting features of new relic could have more options .
What problems is the product solving and how is that benefiting you?
We are developing SAAS softwares. With new relic we can differentiate between issues each client is facing and what are common problems.
Easy to use application performance analytics
What do you like best about the product?
I like having the ability to quickly create visualizations and the ability to set up alerts that based on specific components of my application.
What do you dislike about the product?
I wish it was easier to move between different time periods when viewing data or if there was the ability to more easily overlay data.
What problems is the product solving and how is that benefiting you?
I use it to monitor application performance and I've found the alerts it generates and weekly emails on stats keep me very informed. I know that any spike in memory or CPU usage can be realized right away and the interface allows you to quickly find the problem.
Recommendations to others considering the product:
If APM is important to you, new relic is a great solution.
Needed in-depth insights and specific alerts for sites
What do you like best about the product?
The level of detail on specific areas was extremely helpful in diagnosing the core issues. I can track down to page and dom level or view the exact query which is causing an error. The specificity allows the dev team to focus on the solving the issue rather than finding the issue.
What do you dislike about the product?
The amount of data is daunting at first glance so I recommend the walkthrough as well as familiarizing yourself with the documentation.
What problems is the product solving and how is that benefiting you?
We had issues around alerts that were not addressing specific needs. I needed standard alerts like outages but New Relic allowed me to dive into memory usage, query demand and disk usage.
more performance testing than you probably need
What do you like best about the product?
I think the views into applications are set to sane defaults. The stuff you're most likely going to have performance issues with (in my experience) is database loads and join-bomb type queries. New Relic seems to put that out front really nicely.
In addition to performance and error tracking I've seen it used really nicely for analytic dashboards (using the NRQL from the Insights product)
In addition to performance and error tracking I've seen it used really nicely for analytic dashboards (using the NRQL from the Insights product)
What do you dislike about the product?
I imagine I would not be getting my money's worth _IF_ I were paying for it. However, the last 3 companies I've worked for have used it almost exclusively for tracking down performance problems in Rails apps. I imagine if you are new to new relic and in a small company, you won't be getting all the benefit, BUT for a mature app, it's the best I've seen.
What problems is the product solving and how is that benefiting you?
In the past I've only used it for performance and error tracking. Currently I'm using NRQL to build dashboards for analysis teams to view app usage across a couple products. It's similar to Looker in a way, but we already have a lot of new relic hooks and monitoring set up in the code bases..
Recommendations to others considering the product:
I wouldn't recommend it for small teams in early-stage startups because you won't utilize it fully. Wait for a semi-mature app
New Relic is great to get all the insights you can think of about your app
What do you like best about the product?
New Relic is great for monitoring and alerting for both backend and frontend applications. On the backend side, the clients for Express JS and databases are ideal to get a good breakdown of where are the bottlenecks in your apps. The errors explorer is also great to find what is wrong with your current setup.
For the frontend, we love Synthetics product suite giving us again a great breakdown of where time is spent loading our web pages.
For the frontend, we love Synthetics product suite giving us again a great breakdown of where time is spent loading our web pages.
What do you dislike about the product?
Alerting isn't so great. While we know New Relic has a lot of data about our applications, we found it hard to create good alerts around that data. The interface is not really intuitive and it didn't seem possible to create alerts around some metrics we would have liked.
What problems is the product solving and how is that benefiting you?
Monitoring and alerting on at scale web application deployments. We especially use New Relic for monitoring performance.
Accessing system status when needed is helpful in comparing to call center activity
What do you like best about the product?
Being able to see the page views and server usage is extremely valuable.
What do you dislike about the product?
Longer term views would be helpful. Descriptions of the various servers and processes would also be helpful.
What problems is the product solving and how is that benefiting you?
Ability to see what is happening under the covers during an outage and when we see a surge in support volume helps us react better.
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