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Reviews from AWS Marketplace

13 AWS reviews

External reviews

437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

One of the best testing platforms that I've used

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
Good interface, they keep it simple. Also, the email notifications are perfect, they come in right when we need them most.
What do you dislike about the product?
I actually wish that they would offer more features (not something I would say about most tech companies that don't do any ONE thing well), but only considering the price we pay. But nevertheless, it is still worth it.
What problems is the product solving and how is that benefiting you?
We run a website where patients can find and connect to doctors in Latin America.


    Wayne Y.

Superb monitoring tool

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
I 've been using newrelic for more than 8 years, it was always very reliable and giving me detailed analytics data
What do you dislike about the product?
Its produce line is growing more and more, i personally think maybe it is time for them to split their products and re-build their UX
What problems is the product solving and how is that benefiting you?
Issue analytics
Recommendations to others considering the product:
best in the industry


    Biotechnology

New Relic great for server monitoring

  • January 17, 2017
  • Review verified by G2

What do you like best about the product?
New Relic is a fire-and-forget solution where we set it up once to monitor and report on certain servers, and now it just works and continues to monitor for us and alert when there are issues. Frankly, once we set up the email monitoring, we haven't had to log into the service itself in months- it just continues to work and let us know any time there's an issue.
What do you dislike about the product?
There are few frustrations or other things I particularly dislike about the software- honestly, it has issues so infrequently we barely have to think about it.
What problems is the product solving and how is that benefiting you?
We operate a number of servers at remote sites that are difficult for us to monitor directly, as they are behind the firewalls of the customers. New Relic allows us to maintain visibility to these machines and maintain confidence that they are continuing to operate as expected.
Recommendations to others considering the product:
Very useful if you require monitoring the state of servers distributed over a wide geographic area


    Internet

Solid APM for a growing startup

  • January 16, 2017
  • Review verified by G2

What do you like best about the product?
Great interface, automated alerts and general information about the performance of my application. The support is great and I like that it integrates with other tools like PagerDuty.
What do you dislike about the product?
For an early stage startup, the pricing is a bit challenging and wish there was a more basic starter tier. But its a small investment for huge value.
What problems is the product solving and how is that benefiting you?
Monitoring the performance of cloud-based applications is critical to understanding choke points and also figuring out ways to keep high availability for my customers. Using NewRelic enables me to easily monitor the performance of the application and get automated alerts. We integrated it with PagerDuty so my Ops team can also pinpoint issues detected by PagerDuty using NewRelic. Great service!
Recommendations to others considering the product:
There's a lot of tools that are available to monitor performance, but New Relic is by far the best I've seen. You are using a name brand that comes with lots of benefits like great support, documentation and upgrades. You can trust in a vendor that just filed for IPO :)


    E-Learning

Keeps an eye on all of our products

  • January 11, 2017
  • Review provided by G2

What do you like best about the product?
I like that I can see all of our data all at once.
What do you dislike about the product?
With the amount of data shown it can be difficult to teach someone to use this products.
What problems is the product solving and how is that benefiting you?
We are a small team that doesn't have time to watch our servers and all of our online applications 24/7. New Relic acts almost as apart of our team. We can always gauge errors and help our customers have a better online experience using our online applications.


    Mike C.

New Relic for Application Monitoring

  • January 02, 2017
  • Review verified by G2

What do you like best about the product?
New Relic provides us with comprehensive coverage across web and mobile apps. We now have great insight into all of our apps. Tracking down bugs and errors is much easier now that all of our apps are using New Relic.
What do you dislike about the product?
New Relic is not cheap. It's great for enterprise work, but is less accessible with regard to personal projects.
What problems is the product solving and how is that benefiting you?
We recently moved to use New Relic on our mobile apps. We already were using New Relic with our web apps. Having a cohesive environment to trace bugs and monitor performance is great.
Recommendations to others considering the product:
New Relic is a worthwhile investment in an enterprise environment.


    Evandro S.

Excensial tool for DevOps

  • December 28, 2016
  • Review verified by G2

What do you like best about the product?
The simplest way to use and see what's happening with my infrastructure and applications.
What do you dislike about the product?
The mobile app, the alarms systems and (most important) the disk IO analysis. NewRelic don't have a physical disk IO, just logical IO
What problems is the product solving and how is that benefiting you?
I can prevent problems on my infrastructure and be active to solve performance problems in my applications.


    Deon C.

Monitoring our Stacks

  • December 27, 2016
  • Review verified by G2

What do you like best about the product?
The real-time analytics are great. It provides the data points we need in order to properly analyze what is going on with our stacks. On top of all that, it's pretty simple and easy to setup with your stacks. There is also a free version to see what it can offer before you possibly opt to get the paid version.

Seems to be pretty solid, compared to some other competitors such as Pingdom and AppDynamics.

Good tool for monitoring stacks up in the Cloud, I'd recommend it.
What do you dislike about the product?
While the application monitoring is great, the server monitoring is not so great. The paid version (vs the free version) is a tad pricey.

Could have better monitoring tools for decentralized micro-services.

Some of the alerts are a bit "spammy", ie. getting too many emails per day.
What problems is the product solving and how is that benefiting you?
Monitoring our apps in real time lets us see problems as they occur, often relating those issues to recent software releases which could very well be the problem (thus allowing us to make a quick fix, or revert that software release).
Recommendations to others considering the product:
Try the free version to see what it can do for you.


    Pooja G.

Easy to configure and maintain

  • December 22, 2016
  • Review provided by G2

What do you like best about the product?
When New Relic triggers and errors and when the issue is corrected eventually, New Relic auto closes the error.
What do you dislike about the product?
Can be complicated for beginners to start with. The documentation could be improved.
What problems is the product solving and how is that benefiting you?
Db performance monitoring


    Marketing and Advertising

New Relic is awesome!!!

  • December 22, 2016
  • Review provided by G2

What do you like best about the product?
Ease of implementation
Ability to configure objects and events and view actions as funnel
Ability to dig deep down into an event and find the root cause of that event (esp. if unknown - like an error)
What do you dislike about the product?
Bloated interface - In the age of conversational bots, I'd like to be able to converse with a New Relic bot authenticated to my account and show me the main things I ask for. Right now, I have to go through severeral menus to gain access to features.
What problems is the product solving and how is that benefiting you?
Monitoring of website of website traffic - I develop several web apps and I need to monitor if there is dip in traffic or if something has been badly configured for investigation purposes. Conventional analytics platforms only show "what happened" - list events and timestamps. With New Relic, I can investigate what happened - is the event user-related (did the user do something that caused the error), is the event linked the size of an image making the entire page load slowly, are the scripts too big and not relying on a pre-loader? New Relic is essentially an analytics and forensic platform! It works out of the box and you get a lot more from using it than with conventional analytics platforms.
Recommendations to others considering the product:
You'll need someone who is highly analytical to use the interface and investigate the issues - insight still needs to be translated by a human - New Relic only presents you with the forensic data.