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Reviews from AWS Marketplace

13 AWS reviews

External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Yasmany C.

a great monitor platform

  • April 07, 2016
  • Review verified by G2

What do you like best about the product?
It allows you to monitor and keep track of your application performance, allowing you to detect and fix performance issues and bugs. Including call trace and database performance review over queries. Another nice feature is the comparison of measures, allowing you to se how performance behave between code changes, or user usage.
What do you dislike about the product?
Its kind of confusing the measure mechanism and anachronism using to label the levels, the value label should be more self explanatory and maybe even simpler to read. In some cases the configuration for web pages differ on how you should measure, so you need to know this in order to configure your project, that should be automatically setup
What problems is the product solving and how is that benefiting you?
Monitoring our e-commerce platform, measuring and comparing performance over stress or bug fixing.
Recommendations to others considering the product:
It will help you to monitor your app and find bottlenecks


    Internet

Good product for alerts and diagnostics

  • April 04, 2016
  • Review verified by G2

What do you like best about the product?
Almost online monitoring, requests and metrics count gets visible in a short time.
Tools like transaction details are great, watching which are the most common calls and time, it even tells you where the app is consuming most (part of a transaction / request).
It shows CPU, errors, stacktraces, and a lot more useful information.
It's also good to make own personalized dashboards with metrics.
What do you dislike about the product?
Alert system is not quite good. It's not based in history and maybe with low count of errors the apps make new alerts in which many of them are not real.
Appdex score is good but it's hard to deduct the score.
What problems is the product solving and how is that benefiting you?
Traffic control
Error discovering
Alerts (automated with other app)
Easy metrics and own dashboards
Recommendations to others considering the product:
If you're looking for an easy monitoring system to control your app, you may use NewRelic, it's great to watch traffic, response time, errors, stacktraces for easily find bugs, own metrics and more.
If you combine NR with other apps, you'll get online alerting, even with a mobile app so you don't need to be actively in the site and you can wait for any problem to occurs.
Try also database monitorings, transaction counts and times.


    Joel Y.

Web site up time monitoring

  • March 30, 2016
  • Review verified by G2

What do you like best about the product?
I can see the response rate of my website as well as in case of any down times it will automatically send me a notification. The setup of the new relic was simply and straightforward as i was using it along with a node.js application on Heroku
What do you dislike about the product?
Can be a little complicated to use, but the setup was easy.
What problems is the product solving and how is that benefiting you?
It was a normal website, it enable me to know when is my website down or up


    Information Technology and Services

Realtime analytics

  • March 29, 2016
  • Review verified by G2

What do you like best about the product?
It's very easy to setup New Relic. And after setting up is amazing the amount of data and information you have at your disposal, for deep analysis.
One of the features I like the most is the Alerts: let's you specify alert conditions, that can be sent through multiple channels (email, Slack, Webhook, etc).
What do you dislike about the product?
Sometimes it feels that the information is overwhelming, too much information at a time. You have to navigate through the site to get to know what to look for, but after that you can get the most of it. This can be easily fixed with proper UI.
What problems is the product solving and how is that benefiting you?
I can easily see get notified if something isn't working as expected.


    Higher Education

Amazing product

  • March 29, 2016
  • Review verified by G2

What do you like best about the product?
The functionality is simply superb - easy to use and intuitive
What do you dislike about the product?
nothing specific. The functionality provided is just optimal
What problems is the product solving and how is that benefiting you?
we are measuring click through rate. You can imagine the volume of data generated. New Relic enables us to get the insights on the fly.
Recommendations to others considering the product:
Absolutely. Worth the money. The dashboard is intuitive and easy to use. The best part is that it surfaces the right insights at right time at the right place.


    Computer Software

Great product, robust and feature rich

  • March 28, 2016
  • Review verified by G2

What do you like best about the product?
I appreciate how simple it is to get set up on multiple different platforms. I also like that I can customize having different types of alerts. There is also a lot of security in knowing that this is a trusted brand I have used for a long time.
What do you dislike about the product?
The UI could be updated to be more modern. It's clean and functional, but I wouldn't call it inspiring.
What problems is the product solving and how is that benefiting you?
Solving uptime and performance monitoring of a host of servers. Loads of benefits, can have people fixing issues ASAP with information about the problems ready to go.
Recommendations to others considering the product:
Reach out to some of the people at new relic if you are unsure about what you need, or are looking for a custom business solution.


    Balamurali P.

Newrelic APM is awesome we use it for our Golang Rest API monitoring and server monitoring

  • March 28, 2016
  • Review verified by G2

What do you like best about the product?
Newrelic APM is awesome we use it for our Golang Rest API monitoring and server monitoring.
These questions and their answers are oftentimes crucial to your web application's success or failure. If you've never collected performance metrics from your live web app, you're literally running while blindfolded; at some point you're going to hit a wall!
What do you dislike about the product?
Newrelics per hour billing is little expensive and not good for regular enterprise users.
What problems is the product solving and how is that benefiting you?
we use NewRelic to keep costs down, improve and debug performance problems from the small to the large, and avert potential catastrophes.
We wanted to know our application performance and bottlenecks in database queries so that we can optimize our code to run more efficiently to get more performance in our application stack.
Recommendations to others considering the product:
NewRelic Awesome Application performance monitoring tool just go with it


    Christian Nahuel P.

Fundamental for our Application Monitoring

  • March 28, 2016
  • Review verified by G2

What do you like best about the product?
New Relic is great to monitor applications. It has very intuitive dashboards that allows you to see your app performance in real time. In my case: error rate, response time & transactions fundamental metrics for software monitoring.
What do you dislike about the product?
Sometimes it has too many UX changes and you a little bit lost. For new users can be too much information to look at the same time.
What problems is the product solving and how is that benefiting you?
Improving APIs performance, reducing time spent in transactions and monitoring error rates.
Recommendations to others considering the product:
I personally recommend to complement New Relic metrics with Datadog.


    Jeremy M.

Expensive but sometimes worth it

  • March 28, 2016
  • Review verified by G2

What do you like best about the product?
It's easy to setup, and in general the service's uptime is good. We rarely have to worry about New Relic being an issue for us in terms of affecting our app. There is little to no performance impact by its agent either. The support has been excellent in the few interactions we've had to have with them.
What do you dislike about the product?
Frankly, the UI is a mess. It's difficult to find what you want and sometimes it's tricky to interpret things right. Part of that is that their stats aren't very useful at times. They don't use rigorous statistical methods (usually just averages over time), so things get skewed a lot easier by application quirks or network issues. Also, it's very expensive. There are several other options that are in a much lower price bracket that cover the 80% case for most people.
What problems is the product solving and how is that benefiting you?
It does help us find slow queries in our Rails application that might otherwise escape our notice. It's also useful for quickly spotting slow actions.
Recommendations to others considering the product:
I would evaluate other options first and pick one that fits your needs best. New Relic may be *exactly* what you need, or it may end up being too finicky for you. It just depends on what your ultimate goal is and how much you want to invest in customizing things.


    Information Technology and Services

Extensive but expensive

  • March 27, 2016
  • Review verified by G2

What do you like best about the product?
Lots of useful information, performance and availability alerts. Error aggregation and traces.
What do you dislike about the product?
The prices are rather high. The website tends to be really slow.
What problems is the product solving and how is that benefiting you?
Staying on top of performance situation. Reliable alerts to the team. Post-mortem investigations after downtime and other issues.
Recommendations to others considering the product:
Press the sales reps for more affordable pricing. They often do lower the prices if you tell them you can't afford the service at the time.