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Fundamental for our Application Monitoring
What do you like best about the product?
New Relic is great to monitor applications. It has very intuitive dashboards that allows you to see your app performance in real time. In my case: error rate, response time & transactions fundamental metrics for software monitoring.
What do you dislike about the product?
Sometimes it has too many UX changes and you a little bit lost. For new users can be too much information to look at the same time.
What problems is the product solving and how is that benefiting you?
Improving APIs performance, reducing time spent in transactions and monitoring error rates.
Recommendations to others considering the product:
I personally recommend to complement New Relic metrics with Datadog.
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Expensive but sometimes worth it
What do you like best about the product?
It's easy to setup, and in general the service's uptime is good. We rarely have to worry about New Relic being an issue for us in terms of affecting our app. There is little to no performance impact by its agent either. The support has been excellent in the few interactions we've had to have with them.
What do you dislike about the product?
Frankly, the UI is a mess. It's difficult to find what you want and sometimes it's tricky to interpret things right. Part of that is that their stats aren't very useful at times. They don't use rigorous statistical methods (usually just averages over time), so things get skewed a lot easier by application quirks or network issues. Also, it's very expensive. There are several other options that are in a much lower price bracket that cover the 80% case for most people.
What problems is the product solving and how is that benefiting you?
It does help us find slow queries in our Rails application that might otherwise escape our notice. It's also useful for quickly spotting slow actions.
Recommendations to others considering the product:
I would evaluate other options first and pick one that fits your needs best. New Relic may be *exactly* what you need, or it may end up being too finicky for you. It just depends on what your ultimate goal is and how much you want to invest in customizing things.
Extensive but expensive
What do you like best about the product?
Lots of useful information, performance and availability alerts. Error aggregation and traces.
What do you dislike about the product?
The prices are rather high. The website tends to be really slow.
What problems is the product solving and how is that benefiting you?
Staying on top of performance situation. Reliable alerts to the team. Post-mortem investigations after downtime and other issues.
Recommendations to others considering the product:
Press the sales reps for more affordable pricing. They often do lower the prices if you tell them you can't afford the service at the time.
New Relic a good ally for highly scalable systems
What do you like best about the product?
This tool is the best ally you can have while monitoring large scalable systems. I had the chance to work with it for over a year and a half for a major US ecommerce platform for pet products, and this tool allowed us to know when our websites were having spikes, traffic issues, when was needed a node reboot, etc.
What do you dislike about the product?
So far there's not much that I don't like, the only thing would be that this great tool due to its pricing is not so accessible for small and medium business.
What problems is the product solving and how is that benefiting you?
While monitoring a major scalable ecommerce platform this was great to know which processes were crashing our web servers and at which time.
This lead to optimize many business processes and to take the right actions like rebooting replica nodes at the right time.
This lead to optimize many business processes and to take the right actions like rebooting replica nodes at the right time.
Good tool to know the bugs/errors in the code.
What do you like best about the product?
It has a comprehensive list of error reports and performance metrics of the system. All this is possible with a single configuration file. It has reports for database, memory, CPU, dom loading, throughput which are highly valuable.
What do you dislike about the product?
Slightly on the costly side for small companies. Though they provide a light weight solution which is cheaper, it doesn't come with error reports, which is what we are looking for.
What problems is the product solving and how is that benefiting you?
We are using to track metrics like performance, transactions, errors on various servers. We see the error logs here and try to fix the problems on our end.
Great straightforward tool easy setup and impressive metrics
What do you like best about the product?
It's a package install and a single line in my settings and it's all running and collecting information.
I have worked with .Net and NodeJS and the instalation simplicity is exactly the same for both platforms.
The metrics are quite impressive as well.
It does a really good instrumentation and the details shown in the dashboards and graphics goes way beyond just a "full request" duration. Details about time spent in external services, database, etc.
I have worked with .Net and NodeJS and the instalation simplicity is exactly the same for both platforms.
The metrics are quite impressive as well.
It does a really good instrumentation and the details shown in the dashboards and graphics goes way beyond just a "full request" duration. Details about time spent in external services, database, etc.
What do you dislike about the product?
The awesome amount of good information comes with a cost, and for some of our services we were not able to handle the performance cost it causes.
What problems is the product solving and how is that benefiting you?
Quality of the company's webservices. Performance analysis and stability.
It helped us finding out some problems which lead us to find some critical memory leaks.
It helped us finding out some problems which lead us to find some critical memory leaks.
Gold Standard Monitoring - New Relic
What do you like best about the product?
New Relic is the gold standard in website/server monitoring.
What do you dislike about the product?
With so many features, it can be hard to know where to look to get the information that will help diagnose issues.
What problems is the product solving and how is that benefiting you?
We implement our solution in a variety of hosting scenarios, some are less optimized for the workflow of the site so it often has problems with how fast the site is responding or it's general availability. New Relic helps us find those issues to make code changes that optimize the site for that specific hosting environment.
Recommendations to others considering the product:
If you're making a site that you want available for public consumption, you need to make sure you're using New Relic to monitoring the site.
Easy webservers and application monitoring
What do you like best about the product?
NewRelic is very easy to install on Ubuntu systems, only a view simple steps are required. The NR client is very stable and in my experience it never stopped working. While I'm using the free version, NR helps me to identify problems an all my servers.
What do you dislike about the product?
I don't use NR for PHP application monitoring, because the reported memory usage isn't correct if you use PHP-FPM.
What problems is the product solving and how is that benefiting you?
The server monitoring is great, I'm always informed about the status of my server status and NR has helped me several times to locate the problem.
Recommendations to others considering the product:
Play with the different levels for the triggers for the alert policies. It helped me a lot to get alerts under different circumstances.
Great to analyze bottlenecks
What do you like best about the product?
- Realtime charts that gives an idea of application health
- Granularity of data: time spent in database, web externals, etc.
- Browser tracking of DOM ready: allows us to monitor if our Javascript processing is optimized/acceptable
- Granularity of data: time spent in database, web externals, etc.
- Browser tracking of DOM ready: allows us to monitor if our Javascript processing is optimized/acceptable
What do you dislike about the product?
The lack of information about page views, to balance the load against real use of the application. For now, we still need to have Analytics to have a precise idea of when things goes wrong.
What problems is the product solving and how is that benefiting you?
Identify which pages were really slow in production (which weren't in local due to database indexing/cache/etc.)
Recommendations to others considering the product:
Amazing to optimize application that are already lives, without benchmarking everything everytime. Has a ton of other features also interesting, for people who wants to do even more monitor, espacilly in mobile apps.
Ease to use and understand system monitoring and maintanence
What do you like best about the product?
Displays complex system uptime and performance information in a format easily accessible to non-technical management. Easy to grant and control access to status information. Deeply customizable, both in terms of dashboards and in ad-hoc analysis while debugging issues in real time. Sharply designed visualizations that manage to look modern while keeping the focus on the information communicated.
What do you dislike about the product?
Fairly expensive, with somewhat confusing pricing structure. Doesn't play particularly nice with complementary tools like Librato - is very much intended to be an all-in-one, stand-alone solution.
What problems is the product solving and how is that benefiting you?
Used as a primary source of truth for system uptime and performance information in production and staging environments. Developers are able to watch the system's performance for issues while deploying new code, while devops and engineering management are able to look at retroactive performance and understand the general health of the system.
Recommendations to others considering the product:
Possibly overkill, but if your project has a high budget and complex architecture or demanding performance requirements, New Relic will likely be a simpler setup and faster path to success than cheaper or do-it-yourself solutions.
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