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New Relic Infrastructure gives good visibility over deployed hosts
What do you like best about the product?
It's easy with New Relic Infrastructure to quickly spot where there are problems in your deployed infrastructure. The tabs let you drill down into Hosts, Network, Storage, Processes, and Inventory. The ability to save filter sets make it a breeze to quickly set up custom collections of hosts, and the ability to create filter sets based on TAGs in your Amazon deployed fleet allows quick separation between environments.
One particularly useful feature was in Inventory, it quickly identified whichi hosts
One particularly useful feature was in Inventory, it quickly identified whichi hosts
What do you dislike about the product?
New Relic used to offer the ability to inspect machine metrics via the APM product, but moving this into a separate breakout Infrastructure product increases our costs. In fairness, the Infrastructure product is much more comprehensive.
If you don't use packages to deploy your software, then the Inventory tab may not give you as much value.
If you don't use packages to deploy your software, then the Inventory tab may not give you as much value.
What problems is the product solving and how is that benefiting you?
It's very fast to drill down into problems with your deployment using Infrastructure. If any of your hosts are in an error condition, you can quickly filter to just the error-reporting hosts. The ability to save filter sets make it a breeze to quickly set up custom collections of hosts.
Recommendations to others considering the product:
Consider carefully whether you need New Relic on ALL your hosts or not. The pricing is such that it's expensive to measure all the machines.
The Serverless AWS has helped us with our monitoring. However, we would like a more sophisticated filtering for the Serverless AWS pieces.
We are monitoring our server database to see if there are any anomalies or problems with the servers and databases.
How has it helped my organization?
Since we migrated from on-premise solution to the cloud (AWS), we have migrated somethings into Lambda API Gateway and DynamoDB. We have also done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part.
What is most valuable?
* The alerting system
* The integration of API Gateway with Lamda and Serverless AWS.
What needs improvement?
We are sharing different AWS accounts, and if a Lambda has with the same name but a different AWS account, it is a little hard to understand whether AWS or Lamda belongs to that account. Also, we have multiple accounts on the drop down to filter by Lambda, but we see two Lambda with the same name, then we don't know which one to choose. So, it needs to improve its filtering.
We would like a more sophisticated filtering for the Serverless AWS pieces.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
We have not had an issue with stability, so we are happy with it.
For all the features that they have and for the amount of data that we feed them, it handles the stress well.
What do I think about the scalability of the solution?
We run 20 web servers, 500 Lambdas, and 50 DynamoDB tables. We also have an enterprise SQL Server with different instances along with MySQL databases and mobile applications.
How is customer service and technical support?
I would rate the technical support an eight out of ten.
Which solutions did we use previously?
We were previously using Datadog. At the time of the switch, both companies were closely related product-wise, and some of our company was already using New Relic. We also chose it because the monitoring tool and alerting system fit our needs.
How was the initial setup?
The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts. There is also some room for improvement on the integration with Serverless AWS.
What's my experience with pricing, setup cost, and licensing?
Because of budget, we are not using the mobile app part of this tool.
What other advice do I have?
New Relic has been in the business for a while. It offers a wide selection to attach a monitoring mobile app, server, and cloud. If you want to go with just one product, it fits all your needs.
Good APM tool
What do you like best about the product?
It is very easy to configure. I can see the results in Newrelic page very quickly
What do you dislike about the product?
If something goes wrong the whole app goes down
What problems is the product solving and how is that benefiting you?
Getting metrics of my Java app
It has helped us maintain a much higher uptime than we had previously
We use it for server monitoring and strictly for our EC2 instances.
How has it helped my organization?
It has helped us maintain a much higher uptime than we had previously.
It fulfills the need that we had for the product.
What is most valuable?
Server uptime is its most valuable feature.
What needs improvement?
We have had issues with our agents going offline.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability has been fine.
What do I think about the scalability of the solution?
Our environment has 25 servers.
How is customer service and technical support?
The help from the technical support has always been good.
How was the initial setup?
We have to install an agent on each of our instances.
Which other solutions did I evaluate?
New Relic was the main product that we looked at.
What other advice do I have?
If you are looking for this specific type of application to keep a record of your inventory, then it does exactly what it is supposed to do.
APM is an important tools for your Enterprise Java App
What do you like best about the product?
This tool kit provides important insight about your Java Apps. Without it, there is no where to tell where the problem is.
What do you dislike about the product?
This software can be slow when it load data and draw the charts for you to analysis.
What problems is the product solving and how is that benefiting you?
To figure out why Java apps slow down and crash.
Pretty good
What do you like best about the product?
Customizable panels and dashboards are great for sitting is just what we need.
What do you dislike about the product?
Documentation is rough and they keep adding it changing stuff. It's hard to keep up or even know what you "need"
What problems is the product solving and how is that benefiting you?
Monitoring our infrastructure and automatically alerting
Amazing product, provides great visibility
What do you like best about the product?
New relic APM provides our organization with great visibility and helps us in developing our services quickly and improving quality
What do you dislike about the product?
Very little visibility on issues outside applications (memory usage, cpu, etc)
What problems is the product solving and how is that benefiting you?
Lowering our error rates and providing better reliability to our clients
New relic
What do you like best about the product?
Close to real time dashboard display application metrics
What do you dislike about the product?
The long time to load when clicking around the metrics dashboard
What problems is the product solving and how is that benefiting you?
Performance issue,
Commendable Solution
What do you like best about the product?
Ease of implementation, adaptable to current and future requirements. Change implementation is easy.
What do you dislike about the product?
New relix is a comprehensive toolwoeks well in most of the scenarios, could have been agentless.
What problems is the product solving and how is that benefiting you?
Reporting KPIs on custom dashboards
Nice package, but hard to export data for later comparison.
What do you like best about the product?
Well-organized, almost live views into system capacity.
What do you dislike about the product?
Inability to export charts for permanent storage.
What problems is the product solving and how is that benefiting you?
Load/performance testing and monitoring. So far we've been able to debunk false assumptions about what the system is actually doing.
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