External reviews
516 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy setup, detailed metrics
What do you like best about the product?
There are several modules composing NewRelic (Browser, Synthetics, Servers, Mobile, etc) but what I mainly use is server monitoring and the profiling tool, which gives valuable insights into the errors and bottlenecks of the code. We use it with Ruby on Rails app, and it works great.
Slack integration (especially for monitoring) and easy installation (we use Ubuntu servers) are a defined plus as well.
Slack integration (especially for monitoring) and easy installation (we use Ubuntu servers) are a defined plus as well.
What do you dislike about the product?
I don't quite like the pricing model, as it is per server. Running several apps on distributed, scaling servers this makes it way too expensive than it should reasonably be. For this reason we can't use NewRelic on those specific projects.
The learning scale is a tad steep, but that's to be expected for such a powerful product, so no complaints there.
The learning scale is a tad steep, but that's to be expected for such a powerful product, so no complaints there.
What problems is the product solving and how is that benefiting you?
The ability to be able to monitor app performance and notify problems in realtime to the right users is a definite productivity boost; we were able to minimize downtime and raise our apps' availability.
Recommendations to others considering the product:
Give the trial version a good check, as it is very easy to install and you can realize hands-on how useful it will be for you; at the same time, be careful with the pricing model and do your maths.
In depth system monitoring tool, including visibility into SQL query performance
What do you like best about the product?
Ruby on Rails integration
Slack integration
Easy to setup and use
Extensive analysis tools, from server performance, transaction performance down to SQL queries. The browser support can be revealing as well.
Slack integration
Easy to setup and use
Extensive analysis tools, from server performance, transaction performance down to SQL queries. The browser support can be revealing as well.
What do you dislike about the product?
The fancy javascript UI doesn't support sharing a screen by pasting a URL - it loses the timeframe you were looking at. There is a workaround - a button on the bottom of the screen - but it took a support call to find it. Often, our team resorts sharing screenshots instead.
The UI, while beautiful and powerful, is also confusing to the point where they recommend training courses.
It's outrageously expensive - I once calculated that it would cost about 25% of my EC2 costs if I deployed it on every server.
The UI, while beautiful and powerful, is also confusing to the point where they recommend training courses.
It's outrageously expensive - I once calculated that it would cost about 25% of my EC2 costs if I deployed it on every server.
What problems is the product solving and how is that benefiting you?
Ability to get realtime insights in the performance of the system, which lets our team discover and fix performance programs.
Recommendations to others considering the product:
I wish they would consider more the typical user, as opposed to making this beautiful UI that demos well, but is often frustrating to use.
However, I've looked around, and this seems to be only game in town for good real time performance analysis if you care about database performance. If you don't care about database performance, then there are other options.
However, I've looked around, and this seems to be only game in town for good real time performance analysis if you care about database performance. If you don't care about database performance, then there are other options.
Good product for alerts and diagnostics
What do you like best about the product?
Almost online monitoring, requests and metrics count gets visible in a short time.
Tools like transaction details are great, watching which are the most common calls and time, it even tells you where the app is consuming most (part of a transaction / request).
It shows CPU, errors, stacktraces, and a lot more useful information.
It's also good to make own personalized dashboards with metrics.
Tools like transaction details are great, watching which are the most common calls and time, it even tells you where the app is consuming most (part of a transaction / request).
It shows CPU, errors, stacktraces, and a lot more useful information.
It's also good to make own personalized dashboards with metrics.
What do you dislike about the product?
Alert system is not quite good. It's not based in history and maybe with low count of errors the apps make new alerts in which many of them are not real.
Appdex score is good but it's hard to deduct the score.
Appdex score is good but it's hard to deduct the score.
What problems is the product solving and how is that benefiting you?
Traffic control
Error discovering
Alerts (automated with other app)
Easy metrics and own dashboards
Error discovering
Alerts (automated with other app)
Easy metrics and own dashboards
Recommendations to others considering the product:
If you're looking for an easy monitoring system to control your app, you may use NewRelic, it's great to watch traffic, response time, errors, stacktraces for easily find bugs, own metrics and more.
If you combine NR with other apps, you'll get online alerting, even with a mobile app so you don't need to be actively in the site and you can wait for any problem to occurs.
Try also database monitorings, transaction counts and times.
If you combine NR with other apps, you'll get online alerting, even with a mobile app so you don't need to be actively in the site and you can wait for any problem to occurs.
Try also database monitorings, transaction counts and times.
Web site up time monitoring
What do you like best about the product?
I can see the response rate of my website as well as in case of any down times it will automatically send me a notification. The setup of the new relic was simply and straightforward as i was using it along with a node.js application on Heroku
What do you dislike about the product?
Can be a little complicated to use, but the setup was easy.
What problems is the product solving and how is that benefiting you?
It was a normal website, it enable me to know when is my website down or up
Expensive but sometimes worth it
What do you like best about the product?
It's easy to setup, and in general the service's uptime is good. We rarely have to worry about New Relic being an issue for us in terms of affecting our app. There is little to no performance impact by its agent either. The support has been excellent in the few interactions we've had to have with them.
What do you dislike about the product?
Frankly, the UI is a mess. It's difficult to find what you want and sometimes it's tricky to interpret things right. Part of that is that their stats aren't very useful at times. They don't use rigorous statistical methods (usually just averages over time), so things get skewed a lot easier by application quirks or network issues. Also, it's very expensive. There are several other options that are in a much lower price bracket that cover the 80% case for most people.
What problems is the product solving and how is that benefiting you?
It does help us find slow queries in our Rails application that might otherwise escape our notice. It's also useful for quickly spotting slow actions.
Recommendations to others considering the product:
I would evaluate other options first and pick one that fits your needs best. New Relic may be *exactly* what you need, or it may end up being too finicky for you. It just depends on what your ultimate goal is and how much you want to invest in customizing things.
Great to analyze bottlenecks
What do you like best about the product?
- Realtime charts that gives an idea of application health
- Granularity of data: time spent in database, web externals, etc.
- Browser tracking of DOM ready: allows us to monitor if our Javascript processing is optimized/acceptable
- Granularity of data: time spent in database, web externals, etc.
- Browser tracking of DOM ready: allows us to monitor if our Javascript processing is optimized/acceptable
What do you dislike about the product?
The lack of information about page views, to balance the load against real use of the application. For now, we still need to have Analytics to have a precise idea of when things goes wrong.
What problems is the product solving and how is that benefiting you?
Identify which pages were really slow in production (which weren't in local due to database indexing/cache/etc.)
Recommendations to others considering the product:
Amazing to optimize application that are already lives, without benchmarking everything everytime. Has a ton of other features also interesting, for people who wants to do even more monitor, espacilly in mobile apps.
showing 61 - 66