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Reviews from AWS customer

18 AWS reviews

External reviews

569 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Arjun K.

Relic user Review

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
I’ve started appreciating how quickly it helps me spot issues without digging through multiple tools. The dashboards load fast and give a clear picture of what is happening in the system. I also like that the alerts are more accurate now, so I get fewer unnecessary notifications and more useful one
What do you dislike about the product?
I think it's the pricing.The pricing can still feel a little heavy for smaller teams, so a bit more flexibility would help. Sometimes there are too many features in one place, and it can feel a little crowded when you just want to find something simple.
What problems is the product solving and how is that benefiting you?
Application Perfomance Testing, Cloud Infrastructure Monitoring, User Experience Monitoring.

By doing so, Relic improves the reliability of application, provides a better user experience as well as development side improvements.


    Computer Software

A Comprehensive Solution for Real-Time Application and Infrastructure Monitoring

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
New Relic offers instant visibility into your application's performance and allows you to identify Errors or Slow down quickly. Has a detailed Dashboard and reports, which is so helpful. Has Alert System. Ease of Integration, User friendly interface. Strong Ecosystem and Support.
What do you dislike about the product?
The pricing model is a bit complex and potentially expensive, especially for large teams or organizations with high volume of data. The platform provides with a lot of detailed data and metrics, which can be useful but a bit overwhelming as well. Has Limited customization. Limited Free Tier, Support can be slow sometimes
What problems is the product solving and how is that benefiting you?
Slow Performance and Bottlenecks, Hard-to-diagnose Issues, Ineffective Troubleshooting, Real-time metrics, Auto matric error detection. Log Parsing and Search Capabilities


    Rinu L.

A Comprehensive Solution for Real-Time Performance Monitoring and Optimization

  • March 09, 2025
  • Review provided by G2

What do you like best about the product?
Application performance monitoring is one of the most effective, which helps us track application transactions in real time.
Also, the error tracking and distributed tracking features also provide valuable insights into how the application is performing
it's dashboards are also highly customisable
support wide range of languages, frameworks and cloud platforms
good customer support team
Ease of use the interface and product
What do you dislike about the product?
The pricing can be a bit complicated and expensive.
What problems is the product solving and how is that benefiting you?
It will help to find and fix quickly and very effectively. Also, it makes it easier to track problems that might affect multiple services or servers. it reduce time and increases the efficiency of developers


    Adarsh Y.

New Relic : A Consistent Powerful Monitoring Companion

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
I have noticed recently that the New relic has stayed consistently and reliable. The improved dashboard and error detection and alerting makes it easier for us to work forward .
What do you dislike about the product?
New Relic is currently one of the best platform , but I feel the interface a little bit crowded. So i feel simplifying or providing guidance would make easier for beginners.
What problems is the product solving and how is that benefiting you?
New Relic supports DevOps, site reliability and network operations teams by delivering real-time alerts and identifying irregularities in it.


    Information Technology and Services

New Relic - An automated , Easy to setup Monitoring Solution

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
- Wide range of Solution and Integrations available
- The sheer ease of setting up the agents
- The amazing free-tier offerings
- Ranges from APM to infrastructure monitoring to distributed tracing
- Powerful Dashboards and alerts
- Multi Environment Support
What do you dislike about the product?
- Pricing can get expensive
- Agent overhead can impact resources
- Privacy control
What problems is the product solving and how is that benefiting you?
New relic provides visibility into our application and server, which helps to detect performance issues or bottlenecks and respond to incidents quicker. New relic's ability to co-relate application errors with server or database spikes or slowdowns helps to identify and mitigate the issues faster, thus significantly improving our downtimes and optimizations. The proactive alerting also helps to optimize performance before the users can notice an impact, therefore making it a critical tool in our fine tuning and reliability monitoring.


    Akshay A.

New Relic: A Powerful Observability Platform for Performance Monitoring

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
New Relic provides a complete observability platform with real-time monitoring, tracing, and smooth integrations. This makes it easy to monitor application performance and fix issues quickly.
What do you dislike about the product?
There's nothing I dislike about the new Relic.
What problems is the product solving and how is that benefiting you?
New Relic helps to improve web performance and detects customer-facing errors.


    Sarath S.

End-to-End Application Monitoring

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
Monitor the entire application stack, including front-end (browser and mobile), back-end, and infrastructure. Eg: Monitoring a real-time e-commerce PHP platform's response times during a sale.
What do you dislike about the product?
I use NewRelic on my Magento application. Magento relies heavily on cron jobs for indexing, cache refresh, and order processing. New Relic may interfere with these, sometimes causing unexpected slowdowns or failures in background tasks.
What problems is the product solving and how is that benefiting you?
Helps optimize MySQL performance( slow queries) , Alerts on issues—notifies me before a crash or slowdowns affect customers


    Aswath P.

Optimize, Monitor, and Scale Your Applications with New Relic

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
One thing I really like about New Relic is the level of clarity it provides through real-time insights. The improved dashboards and trace views make it much easier to pinpoint performance bottlenecks across applications, servers, and network layers. The enhanced log monitoring and integrated alerts also help in quickly identifying issues before they impact users. Overall, the recent updates make New Relic an even more powerful tool for monitoring, debugging, and maintaining high-performance systems.
What do you dislike about the product?
New Relic is already a strong and feature-rich platform, but one area that could improve is simplifying some of the advanced dashboards and settings for new users. A more beginner-friendly onboarding experience and clearer guidance for complex configurations would make the tool even better. Apart from that, most features are genuinely useful and work very effectively
What problems is the product solving and how is that benefiting you?
I make sure problems are caught early, so they don’t affect users. I work on optimizing apps and infrastructure to keep everything running smoothly. I also manage resources wisely to avoid unnecessary cloud costs. My goal is to improve speed, reliability, and the overall user experience, keeping customers happy.


    Athul S.

New Relic:Best monitoring tool

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
Its monitoring performance is one of the best in the industry.It helps to find out the performance issues and make the developors life easy.It works seamlessly with AWS, Azure, GCP, Kubernetes, Docker, and CI/CD pipelines, making it ideal for DevOps teams managing cloud-native applications.
What do you dislike about the product?
The platform offers a vast number of features, which can be overwhelming for new users.The pricing structure is not straightforward, especially for businesses scaling up.
What problems is the product solving and how is that benefiting you?
New Relic provides full-stack observability, letting you monitor everything from backend services to frontend performance in a unified dashboard.New Relic uses AI-powered alerts and anomaly detection, ensuring teams get actionable insights instead of unnecessary noise.


    Sangeeth S.

Powerful Performance Monitoring and Optimization

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to use and easy to find the problems
What do you dislike about the product?
The pricing may find difficult for some users .Some integrations can be improved .
What problems is the product solving and how is that benefiting you?
New relic helps detect errors , optimize performance and helps to resolve the issue faster and improve system reliability.