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Reviews from AWS Marketplace

13 AWS reviews

External reviews

437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Eldad S.

New Relic is a highly effective monitoring tool that encompasses a wide range of monitoring aspects.

  • May 28, 2023
  • Review provided by G2

What do you like best about the product?
APM tool has excellent visibility into the application; the infrastructure got very good in the last few years, but yet again the Application performance monitoring still is the best feature in the platform
also very easy to install and get up running
What do you dislike about the product?
Log Management monitoring seems to lack some features, and it's not in the same level as the Application performance monitoring, in addition, lack of good support for incident response and management
What problems is the product solving and how is that benefiting you?
Very easy to esplain , utilizing the Application performance monitoring allow us to shift left the monitoring into the developer's hands and let them deal with issues before they get to the production , and in production we can debug issues fast


    Mayura D.

New Relic API Tool

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
pplication performance monitoring (APM): New Relic offers robust APM capabilities, allowing users to monitor the performance and health of their applications in real time. It provides insights into response times, errors, database queries, and other critical metrics, helping to identify bottlenecks and optimize application performance.
What do you dislike about the product?
Pricing and cost: Some users have raised concerns about the pricing structure of New Relic, particularly for larger organizations or projects
What problems is the product solving and how is that benefiting you?
Issue detection and resolution: New Relic proactively detects and alerts users about potential issues or anomalies in their applications. It helps identify errors, crashes, slow response times, and other issues that may impact the application's performance or user experience


    Computer Software

New Relic - best infra monitoring tool out there

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
New relic has so many features from api metrics visualization to infra time series data, rpm visualizations , alerts for critical conditions , nrql to visualise data as we need and many more features. One more great feature is the current trend vs historical trend which is provided in apm transaction dashboard
What do you dislike about the product?
Since it handles a lot of data loading time is quite low and data beyond 1 month is not available as far as I know. Recently pricing was increased, and smaller companies share accounts to manage the costs. And its integration with spring boot doesn't provide an option to start our own transaction in AOP(aspect oriented programming - typically we wanted to write an annotation to track any method and log its time to new relic)
What problems is the product solving and how is that benefiting you?
Infra and application metrics visualisation are extremely important, and new-relic is providing good insights. In comparison to its open source alternatives like promethues coupled with grafana it provies more granular time series data, and nrql(New relic query language) very effective compared to any other query languages.


    Hemang T.

Great Monitoring Tool With Great Potential

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
New Relic changed the view of the entire application and Database monitoring industries. New Relic gathers the information and generates statistics and facts from web-based, other enterprise applications and From Database Systems and generates understandable forms to allow us to make decisions proactively. New Relic APM generates extensive Perf Information to assist in Debugging and allowing us to access transaction trails.

Provide the Number of the connectors to integrate the new relic with enterprise applications and Databases, which provides access to data such as errors and more insights based on that, we are getting help to fix the issues.

Provide the Alet Configuraitoon, which can be integrate with Slack or any Chat box, and Pager duty for alerting.
What do you dislike about the product?
Too much Costly Compare to other Market tools like data dog, signoz etc.
Agent installed on Servers generates lots of logs. Sometimes Database servers may get Create More I/O. Installation Bit Critical.
Some Time Getting half information about the slow query From Databases. It will be challenging to identify the real issue.
What problems is the product solving and how is that benefiting you?
New Relic is helping us to monitor the application services, Database services, Helping us to identify the slow log Queris, Based on the Graphical contents. Allow us to configure the critical alerts that can be integrated with slack, PagerDuty and other tools.


    Sudarshan D.

Set up monitoring in minutes

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
Easy to get started and tons of useful custom metrics to monitor the application/servers effectively
What do you dislike about the product?
the volume of data it ingests is sometimes on the higher side what I felt, that might increase the costs. I believe there should be ways to reduce the same
What problems is the product solving and how is that benefiting you?
Lots of custom metrics provided for server level monitoring helps to identify/troubleshoot the issues quickly. On the app monitoring side, it becomes easy to find the culprit with.


    Chirayu D.

A guru in analysing and monitoring infrastructure.

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
A very easy to use tool.
You can easily implement it.
It is easy to integrate New Relic into an existing interface.
Updating the code is very seamless.
The best crash analysis tool ever.
What do you dislike about the product?
Nothing to dislike on New Relic.
The dashboard is user friendly and can easily be customized.
I love the alerting features in Rew Relic.. They are very timely.
What problems is the product solving and how is that benefiting you?
We can easily detect errors in our infrastructure on time and prevent disaster.
With Printstacktrace, we can easily figure out issues without the hassle of going though application logs.
Realtime monitoring to ensure that data is safe all the time.


    Maxi A.

Good Experience

  • May 18, 2023
  • Review verified by G2

What do you like best about the product?
The dashboards that you can build are useful.
The integration with k8 is good.
Custom metrics and integration with Prometheus are useful.
What do you dislike about the product?
The UI is a little complex. Sometimes is not clear there are a lot of things to see on the screen to interact.
The alert conditions are not clear on how it works.
What problems is the product solving and how is that benefiting you?
Sometimes how the alert works are not clear. I have to do a lot of manual test to understand how alerts works with custom metrics.


    Deepak M.

Standard application performance and user behaviour tracking tool for Developers

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
It's very easy to integrate New Relic into any application, simply put the method calls on various actions in the application, and boom you start receiving the data in the console.
What do you dislike about the product?
I've integrated this in React Native Hybrid mobile application and sometimes I faced upgrade issues with the library, and don't know if it impacts the application performance but so far I've not seen any issue in production while using it for Tracking the application analytics.
What problems is the product solving and how is that benefiting you?
This application helps us (Developers) to track the application error logs and helps us in improving the application performance and UI by tracking the various metrics related to API calls, User browsing behavior, etc.


    Deepankar C.

Great monitoring tool

  • May 17, 2023
  • Review verified by G2

What do you like best about the product?
- Real-time monitoring of network, database, system health etc.
- Error Alerts
- helps in tracing the root cause
What do you dislike about the product?
The only drawback I see is pricing is a little high for small and medium-sized companies.
What problems is the product solving and how is that benefiting you?
- helps in identifying problems in real time
- helps in monitoring all infrastructure
- saves time and resources


    Computer Software

Good observability tool

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
I love the flexibility that New Relic offers in infrastructure monitoring. Easy to use and intuitive UI as well.
What do you dislike about the product?
The documentation surely can be improved. I often times bump into some outdated documentation.
What problems is the product solving and how is that benefiting you?
Help us better manage and get insights into our infrastructures