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Reviews from AWS Marketplace

13 AWS reviews

External reviews

436 reviews
from G2

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kristen S.

Easy to track issues

  • May 06, 2024
  • Review verified by G2

What do you like best about the product?
The ability to track issues and relate them to all pieces of my estate plus deployments
What do you dislike about the product?
It takes a while to get used to the navigation of the site.
What problems is the product solving and how is that benefiting you?
Tracking behind the scenes error to front end/user errors.


    Veterinary

Easy to integrate with AWS

  • May 05, 2024
  • Review verified by G2

What do you like best about the product?
Easy to integrate with AWS, as well as javascript and PHP apps. Provides lots of detailed information about the operation of apps and cloud services.
What do you dislike about the product?
By default ships a lot of data. Initially difficult to separate the signal from the noise. They have a good online university and support program to help reduce the scope of telemetery.
What problems is the product solving and how is that benefiting you?
Surfacing anomaly alerts in application operations, and providing distributed tracing across microservices architectures.


    Computer Software

Great tool for diving into DevOps metrics and logs

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
Easy access to your huge amount of operational data.
What do you dislike about the product?
Expensive tool that takes some time configuring. License overview a bit difficult to understand.
What problems is the product solving and how is that benefiting you?
We need to observe all components we run in the cloud and always be able to dig into very specific issues. New alRelic is a great tool in that regard.


    Higher Education

Tolerant product to monitor and tracking issues

  • May 01, 2024
  • Review verified by G2

What do you like best about the product?
ease of setting up agents in any environments. it's crucial to both testing or production to make quick setup from scratch
What do you dislike about the product?
like every advanced tool any customer must adopt to its excellent gadget.
when you mid level questions about your system environment and health you definitely need more guide. not every documentation can answer completely. Hope they may deliver AI helper to handle specific mixed cases
What problems is the product solving and how is that benefiting you?
of course it's one high way for all our whole environment transparency. ease of setting when new rises


    Oil & Energy

The future of monitoring.

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
The easy configuration
The indepth advanced metrics
The automatic connection between services and machines saw you can visualize your infrastructure
The plethora of add ons
The connection with many 3rd party apps
The documentation
The support
What do you dislike about the product?
Would like to have more support partners and integrators in our country.
What problems is the product solving and how is that benefiting you?
IT alerting
Server monitoring
Application performance
Incident Management


    Retail

New Relic Great Tool for Observability

  • March 13, 2024
  • Review verified by G2

What do you like best about the product?
All of its features can be made use of with just ingesting the data with easy integration
What do you dislike about the product?
Need improvement in proactive monitoring (Synthetics) and Bot detection algorithms
What problems is the product solving and how is that benefiting you?
Alerting, Production Issue Triage support, Traffic and Order Trends, Device and OS wise traffic split


    Computer Software

Perfect product for your code insights and monitoring.

  • February 25, 2024
  • Review verified by G2

What do you like best about the product?
Distributed tracing feature has helped us solve a lot of issues.
What do you dislike about the product?
The product may be a little costly for small companies.
What problems is the product solving and how is that benefiting you?
Our customer support team uses new relic to solve tickets quickly. It is also used by our product team to check the SLAs.


    Food & Beverages

Amazing Product, Complicated to Manage, and Expensive

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Amazing view of all your infrastrucutre through distributed tracing and custom ids.
What do you dislike about the product?
Cost: The tool itself is very expensive per user, it will happily ingest all the data but restrict access to that amazing data if you don't pay up.
Setup: Each connection is unique, the guided installs work mostly, but do not explain how to hook this into 12 factor apps.
What problems is the product solving and how is that benefiting you?
How do we make sure prod keeps working.


    Aaron H.

Easy to set up and get going; provides useful metrics with minimal effort for teams big and small.

  • July 05, 2023
  • Review verified by G2

What do you like best about the product?
Our company is small and I need to leverage as much automation as possible. For now, we need to know that we're not overpaying for resources that we aren't using. New Relic has provided me with regular reports about our busiest days and the level of resource consumption we have. This is valuable information. As our operation scales up, I look forward to using some of the other analysis features including query monitoring / inspectin.
What do you dislike about the product?
At this point, there's nothing I dislike about it. If anything, it provides _too much_ information for what I need, and I wish I could tailor the reports to be more concise and focus on the issues that matter to me right now.
What problems is the product solving and how is that benefiting you?
Measuring resource allocation with our PaaS so that we don't pay for resources that too far exceed what we actually need, as well as letting me know when we need to scale up further.


    Pratishtha k.

New Relic is a very useful for data analysis and performance monitoring with chart and graph.

  • June 30, 2023
  • Review verified by G2

What do you like best about the product?
I like mostly the APM (Application performance monitoring) feature, which provides insights into the slow performance of individual transactions with each and every details.
What do you dislike about the product?
Mostly I feel the user interface seems difficult to go around. Difficult to find the options sometimes. UI is less attractive so may be I feel the improvement in that.
What problems is the product solving and how is that benefiting you?
During Log analysis, When I find the word then it shows it's all matching words including time details as well instead exact match. I am not sure if there is any documentation that how to do the exact search but I couldn't find it.