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Reviews from AWS Marketplace

13 AWS reviews

External reviews

427 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tina L.

New Relic Infrastructure Review

  • July 27, 2018
  • Review verified by G2

What do you like best about the product?
The pros of New Relic Infrastructure include, most importantly for my company, to manage and monitor all of your servers at once. When running several (more than 10) servers, this is a key feature. Further, Infrastructure can handle both local servers and cloud based servers as it is compatible with most cloud based platforms like AWS, IBM Cloud, and Google Cloud services. Further, if you already use New Relic APM and Insights as my company does, Infrastructure integrates seamlessly without any further installation. Finally, the user interface is amazing, giving charts and lists as well as the ability to filter and sort through your servers to see real time and usable data like load and memory usage.
What do you dislike about the product?
For my use, there isn't much to dislike as I use Infrastructure as it comes with APM and Insights and I did not expect anything beyond a platform to monitor my servers, however the name can be very misleading. New Relic Infrastructure only has the capabilities to monitor your servers, and cannot monitor any other local hard devices such as routers or extenders.
What problems is the product solving and how is that benefiting you?
We use Infrastructure to keep tabs on the loads our servers take as well as how much load they give onto the user CPU and RAM. The charts presented in the UI allows us to easily find any irregularity and address it immediately rather than going hours without knowing a server is acting up. Further New Relic Infrastructure gives countless ways to track our servers from Storage statistics like Disk Space used to Network statistics like the number of bytes transmitted per second along our servers.
Recommendations to others considering the product:
Really think about what you expect from this product before you make an assumption and then think the product is not worth it. It does what it advertises it will do and it does so beautifully and seamlessly.


    Apparel & Fashion

Solid server monitoring tool

  • July 25, 2018
  • Review verified by G2

What do you like best about the product?
Easy to use interface, good alerting tools and a very robust set up that over shadows some more expensive options on the market. Development agency uses it near constantly to monitor our server usage.
What do you dislike about the product?
Not much in the way of 3rd party integration available. Would be good to have hooks into messaging suites to log and broadcast wider issues instantly.
What problems is the product solving and how is that benefiting you?
Managing the reporting of our server stacks with rapid response alerts. Quick and easy to read information as opposed to pages of descriptionless data.
Recommendations to others considering the product:
Look into other providers first to make sure it meets your specific requirements.


    Prakash N.

Don't lose sleep over Ops

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
Quickly get to the root cause of problem
What do you dislike about the product?
Getting Nickled and Dimed for additional features
What problems is the product solving and how is that benefiting you?
Help understand the application behavior and usage. In terms of benefits, minimize downtime by identifying the root cause - whether it is in the back end or data base
Recommendations to others considering the product:
Starting with NewRelic is really easy. You can begin by using the free version. You will get some insights with the free version. Then you will want to switch to the paid version.


    Internet

It has great features but takes up all the server memory

  • July 14, 2018
  • Review verified by G2

What do you like best about the product?
easy to use. We have put an automation which automatically enables new relic in any new server
My suggestion is for everybody to try it on non critical servers first and then plan further
What do you dislike about the product?
memory consumption . It causes app server to crash sometime
What problems is the product solving and how is that benefiting you?
Monitoring app's bottlenecks. It makes easy to track the Root cause.
My operation tam loves it.
Recommendations to others considering the product:
Yes , one should definitely try it. It is much better than its competitor log.


    Information Technology and Services

Full insight into what's happening on your servers

  • July 13, 2018
  • Review verified by G2

What do you like best about the product?
Gives amazing detail as to the events and usage and errors on a php server.
What do you dislike about the product?
Very expensive. We're still just using the free trial... I think it'll be a while before we'd pay for the full version.
What problems is the product solving and how is that benefiting you?
It catches php errors that our normal logging doesn't, including performance problems.
Recommendations to others considering the product:
None, it's great, give it a try.


    Information Technology and Services

Big fan of this APM solution

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
Easy to set up and manage, great alerting
What do you dislike about the product?
A little expensive, but well worth the money
What problems is the product solving and how is that benefiting you?
Proactive issue discovery, the ability to easily gather stack traces


    Mitchell B.

Amazing product, provides great visibility

  • July 11, 2018
  • Review verified by G2

What do you like best about the product?
New relic APM provides our organization with great visibility and helps us in developing our services quickly and improving quality
What do you dislike about the product?
Very little visibility on issues outside applications (memory usage, cpu, etc)
What problems is the product solving and how is that benefiting you?
Lowering our error rates and providing better reliability to our clients


    Internet

New relic application monitoring

  • July 07, 2018
  • Review provided by G2

What do you like best about the product?
New relic gives great overview on the application performance as well as good drill down to the details on the possible performance bottlenecks
What do you dislike about the product?
The service is a bit on the more expensive side and the pricing isn't that clear either
What problems is the product solving and how is that benefiting you?
Identifying possible performance issues on our applications


    shareef h.

New Relic is the best for startups

  • July 07, 2018
  • Review verified by G2

What do you like best about the product?
It made my life easier as startup i have to do lot of things without being so especiallized in devops,
to understand the system behavior in rush hours and find bottle nicks in performance issues ( controllers urls ), its like magic just put is on one server AMI and it will detect all EC2 on amazon to watch all of them.
it will show you frustrated users and where the time was spent most to tune.

and it is cloud based and easy to setup
What do you dislike about the product?
the free version is quite impressive , but even when i tried the paid with full features , it was less than i expected so i re treated to the free one, the thing is for example database queries that is slow and need indexing dose not show the where statment values tokens.
What problems is the product solving and how is that benefiting you?
Fix bottle nicks and understad user frustration when they have slow internet while me at work have super internet.

Another main problem it will send email when my EC2 become un healthy and my live domain url is un reachable. it happens when out of memory or very heavy operation locks cpu. or disk space is full
Recommendations to others considering the product:
Its a must for every startup cool free (with qota) easy to use , keeps you not stay at night watch cloud watch and try understand what users are doing!


    John (Jack) R.

Great APM With Plenty of Features

  • July 05, 2018
  • Review provided by G2

What do you like best about the product?
We are migrating to new relic from datadog. The cost savings was amazing. Bill dropped from 400k to less than 100k
What do you dislike about the product?
UI is a little clunky. It’s not too bad but could use some work.
What problems is the product solving and how is that benefiting you?
We chose it mostly because of costs, but the support has been amazing. They’ve adapted their platforms for our needs. Great for production insights.