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Reviews from AWS Marketplace

13 AWS reviews

External reviews

425 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Vahram D.

Total info on what's going on in your application

  • December 02, 2017
  • Review verified by G2

What do you like best about the product?
Intuitive UI and lots of very useful info. In the overview you basically get all the info you need to know about how your app is performing. Installing is very easy and the performance breakdown info is priceless. Whenever something goes wrong you can see it in the charts, be it a bad piece of code, database query or just a nasty error.
Errors section needs special attention as you get detailed info on what went wrong and where.
What do you dislike about the product?
Performance breakdown is only available for slow transactions. This is fine in most of the cases, but after you're done with the slow ones it's hard to get info on the fast ones. Also you need to push some basic info to New Relic as some important metrics are not gathered by default. Some concepts like APDEX and T-values are not very intuitive at first, but are cool when you know what you're dealing with.
What problems is the product solving and how is that benefiting you?
PHP application performance monitoring across multiple servers along with MySQL database cluster.
Recommendations to others considering the product:
The price, if you can afford it, it's totally worth it.


    Pedro A.

The

  • November 30, 2017
  • Review verified by G2

What do you like best about the product?
APM works plug and play with the Play Framework
What do you dislike about the product?
The interface is not so beautiful and user-friendly
What problems is the product solving and how is that benefiting you?
APM monitoring our staging and production servers
Recommendations to others considering the product:
A very complete monitoring solution. A bit on the expensive side but few solution offer so much compatibility with different frameworks without writing a line of code.


    Sporting Goods

Helps us find and fix issues and slowness regularly. Couldn't live without it.

  • November 16, 2017
  • Review verified by G2

What do you like best about the product?
Having application monitoring is crucial to understanding how a system is performing, and understanding why it's performing this way. I use the transaction trace the most to find slow transactions and their cause. I also use the database section for long-running queries to find optimizations. Errors are also helpful to see what kind of errors users are seeing.
What do you dislike about the product?
The UI can get a tight. Many layers of stack traces are hard to display. Also, the data is not "up to the second" fresh. It takes a few minutes to watch the charts update.
What problems is the product solving and how is that benefiting you?
We solve performance issues and exceptions in production using New Relic. Often, new relic points right to the problem if we know where to look. We've been able to find issues in minutes that would have taken days to find without monitoring.


    Entertainment

Was using NewRelic extensively for all the environments.

  • November 08, 2017
  • Review provided by G2

What do you like best about the product?
It was very easy to implement and has very detailed monitoring and alerting systems
What do you dislike about the product?
there were not too many options for client side moniting
What problems is the product solving and how is that benefiting you?
We were using NewRelic for API, Database and Services monitoring. It was very useful finding the root cause of the issue


    Ben M.

A wonderful service for performance monitoring and troubleshooting.

  • October 30, 2017
  • Review provided by G2

What do you like best about the product?
You can effortlessly drill deep down into the code of a web application to find out things like where the most time is being spent by the server, what's using up the most memory, how much time is spent in certain functions throughout the lifecycle of your application, etc.
What do you dislike about the product?
The pricing can be prohibitive for freelance developers. You often need other tools to go along with NewRelic in order to fully troubleshoot a problem, but that's to be expected with an APM.
What problems is the product solving and how is that benefiting you?
We need regular insight into how our applications are performing and tools to use to track down performance issues. NewRelic provides these tools and lets us focus on actually improving performance instead of figuring out how to troubleshoot performance issues.
Recommendations to others considering the product:
If it fits in your budget, it could be an indispensable tool to maximize your application's performance.


    Information Technology and Services

Great product, but has gotten more expensive

  • October 30, 2017
  • Review verified by G2

What do you like best about the product?
New relic is still by far one of the easiest APM products to deploy and gives excellent visibility. its python support is top notch.
What do you dislike about the product?
price hikes. newrelic has increased its prices and is now not as accessible to smaller operations.
What problems is the product solving and how is that benefiting you?
New relic APM is providing us with visibility into our transaction flows, including data tier performance, python application servers as well as python background workers.
Recommendations to others considering the product:
Look whether competitors are able to deliver the results you need and the specific support level you need for cheaper. if not, New Relic APM would be a good choice.


    Internet

Incredibly powerful monitoring tool

  • October 26, 2017
  • Review provided by G2

What do you like best about the product?
The amount of features you get allows you to dig into the most detailed aspects of your system.

The whole NRQL ability, plus the ability to finetune results is crazy.
What do you dislike about the product?
Sometimes you feel overwhelmed when you look at so much data: simplifying the UX would be a great plus.
What problems is the product solving and how is that benefiting you?
We use NPM to monitor all our production applications, and to get much needed data for analysis, feature planning and any other engineering/business related data.
Recommendations to others considering the product:
I have not seen a more robust monitoring and data gathering tool out there.


    Marc S.

Robust and Peace of Mind

  • October 25, 2017
  • Review provided by G2

What do you like best about the product?
I like the server features, which i think are a free add-on to the APM (paid) offerings
What do you dislike about the product?
I have found the the pricing plan structure around container-based instances to be hard to navigate in the past, BUT i have heard it was getting much better.
What problems is the product solving and how is that benefiting you?
Insight into our application performance, as well as server monitoring.
Recommendations to others considering the product:
Get a good grasp of what your pricing structure is ahead of time, especially if you're using container-based instance pricing.


    Transportation/Trucking/Railroad

Great analytics.

  • October 21, 2017
  • Review verified by G2

What do you like best about the product?
The ability to quickly analyze performance and error metrics with drill down abilities to see the actual processes that are creating the exceptions.
What do you dislike about the product?
Navigation within APM can be somewhat confusing giving the amount of information presented on each screen. It's not always intuitive.
What problems is the product solving and how is that benefiting you?
Web performance, server performance, error(s).
Recommendations to others considering the product:
Very good product. Pricing is a little complicated.


    Rajani P.

Great tool for quick snapshot on enterprise application performance

  • October 19, 2017
  • Review verified by G2

What do you like best about the product?
Tool configuration and setup time for any new application instance is quick and you can start reviewing performance metrics within 5 minutes. Able to monitor back-end database level exceptions as well with tool configuration on Tomcat.
What do you dislike about the product?
Even listening time and information will take close 5 minutes to showup on newrelic interface. It would be great if the graphs can be updated with less turnaround time from the event.
What problems is the product solving and how is that benefiting you?
Able to identify performance bottlenecks for a healthcare product.