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Reviews from AWS Marketplace

13 AWS reviews

External reviews

425 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Essential asset for any web application

  • August 08, 2017
  • Review verified by G2

What do you like best about the product?
NewRelic provides a key service for anyone hosting a web application. Real-time monitoring and error reporting can turn hours of sifting through logs into a short glance at a few dashboards. Weekly status emails allows for an easy summary of site performance over time.
What do you dislike about the product?
The price point for the paid versions is a little high. Per server pricing is hard, especially if you're using timed instances on a cloud provider or just have multiple instances behind a load balancer.
What problems is the product solving and how is that benefiting you?
SSAS requires maximum up-time. NewRelic provides a means to be informed when a site goes down and minimizes downtime by providing means to get information quicker.


    Internet

Get to the bottom of it fast!

  • August 02, 2017
  • Review provided by G2

What do you like best about the product?
We are able to see the amount of errors that we are getting and where they are happening at scale. New Relic is the first place we go when we get a support issue to get better insight to as what is going on.
What do you dislike about the product?
The date and time ranges for errors can be confusing. Easy to get to a target time/date but getting out seems to take me awhile every time.
What problems is the product solving and how is that benefiting you?
We get shorter downtime on the app because we can easily identify the problem and get a team on a fix asap.


    Computer Software

Powerful, useful for debugging, minimal effort needed to setup

  • August 02, 2017
  • Review provided by G2

What do you like best about the product?
For Java, there're not many other tools that provide so much details for analysis without needing extensive setup. Create user-friendly dashboard that even non-technical users can monitor for trouble.
What do you dislike about the product?
Does not work with Google AppEngine; UI change frequently.
What problems is the product solving and how is that benefiting you?
Need to monitor health of servers and systems
Recommendations to others considering the product:
Quite pricy, but does the job well and the dashboard is beautiful


    Bharadwaj (Brad) C.

Wonderful APM Tool (limitations on iOS App)

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
1. Server Metrics
2. Application Metrics
3. Supports both Java/.NET
What do you dislike about the product?
not up to the mark regarding iOS metrics unlike AppDynamics
What problems is the product solving and how is that benefiting you?
Metrics & Monitoring for application world
Recommendations to others considering the product:
One of the best in the market for Java and .NET application metrics and monitoring. However, mobile app requires work and is not at the level of other mobile monitoring partners.


    Michal M.

Very insightful Application Monitoring

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
It's very easy to setup and provides deep integration with many frameworks and software. It's much easier to train developers on than other solutions and provides a wealth of alert options.
What do you dislike about the product?
It has a large number of different services that can be difficult to navigate at times.
What problems is the product solving and how is that benefiting you?
If you depend on your application for your business having realtime insights into how they are performing is vital. New Relic provides those insights.


    Information Technology and Services

The best application monitoring service in the house

  • July 29, 2017
  • Review provided by G2

What do you like best about the product?
Summarized graphs
Deployment Tracking
Application Insight
What do you dislike about the product?
Frequent UI changes sometimes make it confusing to use/navigate.
What problems is the product solving and how is that benefiting you?
Real-time application monitoring and insight into the servers makes it the best APM.


    Kevin S.

APM is a powerful, intuitive analytics tool

  • July 28, 2017
  • Review provided by G2

What do you like best about the product?
APM has been an invaluable tool for monitoring and managing multiple applications running on the same server. Detailed stack traces allow you to quickly identify and fix the offending resources before customers are impacted.

This suite enables real-time performance monitoring at a glance.
What do you dislike about the product?
On the essentials tier, insights events and metric data retention is only for 72 hours. This isn't usually much of an issue, as any catastrophic service interruption is going to get noticed before 3 days are up.
What problems is the product solving and how is that benefiting you?
My use case was using this on a beefy VPS running a fair number of separate Wordpress instances.

Real, actionable insights into our applications' and server's status allowed us to identify bottlenecks and optimize our server configuration to eliminate slow response times and increase server throughput.
Recommendations to others considering the product:
DO IT!

This product is an incredible value for the amount of actionable insights you get for a relatively small cost. If you or your organization are looking for a low cost way to improve quality of service, you could do far worse then choosing New Relic.


    Brock P.

New Relic APM allows us to improve the performance of our websites

  • July 28, 2017
  • Review verified by G2

What do you like best about the product?
The error rate reporting is excellent and helps us diagnose issues with website performance.
What do you dislike about the product?
The interface is a little convoluted and navigation could be made to be more intuitive.
What problems is the product solving and how is that benefiting you?
We have increased the response time of our websites by eliminating many errors.


    Jonathan G.

Really good analytics platform

  • July 27, 2017
  • Review provided by G2

What do you like best about the product?
Easy to read graphs and charts. Easy to use UI
What do you dislike about the product?
Maybe there could be more things that it could read. I'm still looking for an easy way to monitor memory usage
What problems is the product solving and how is that benefiting you?
New Relic is just providing dashboard monitoring for some of our website hosting and infrastructure. We've used it to help diagnose speed and performance issues in the past
Recommendations to others considering the product:
I'm not familiar enough with any competitors to say how they rank in comparison, but we get it free as part of the Pantheon platform.


    Telecommunications

A must have for web service monitoring

  • July 26, 2017
  • Review verified by G2

What do you like best about the product?
New Relic provides all the metrics needed to perfectly monitor your service, discover issues and troubleshoot them.
Being able to track down a performance degradation down to the relevant code deployment and commit is a super useful feature.
What do you dislike about the product?
- The UI can be slow and overcrowded sometimes.
- Tracking performance in custom code can be tricky.
What problems is the product solving and how is that benefiting you?
We've been able to make sure our system is responding as fast as possible to our customer. We are using New Relic to continuously pinpoint performance bottlenecks and address them.