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Really good analytics platform
What do you like best about the product?
Easy to read graphs and charts. Easy to use UI
What do you dislike about the product?
Maybe there could be more things that it could read. I'm still looking for an easy way to monitor memory usage
What problems is the product solving and how is that benefiting you?
New Relic is just providing dashboard monitoring for some of our website hosting and infrastructure. We've used it to help diagnose speed and performance issues in the past
Recommendations to others considering the product:
I'm not familiar enough with any competitors to say how they rank in comparison, but we get it free as part of the Pantheon platform.
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A must have for web service monitoring
What do you like best about the product?
New Relic provides all the metrics needed to perfectly monitor your service, discover issues and troubleshoot them.
Being able to track down a performance degradation down to the relevant code deployment and commit is a super useful feature.
Being able to track down a performance degradation down to the relevant code deployment and commit is a super useful feature.
What do you dislike about the product?
- The UI can be slow and overcrowded sometimes.
- Tracking performance in custom code can be tricky.
- Tracking performance in custom code can be tricky.
What problems is the product solving and how is that benefiting you?
We've been able to make sure our system is responding as fast as possible to our customer. We are using New Relic to continuously pinpoint performance bottlenecks and address them.
Really useful for monitoring our websites server
What do you like best about the product?
We use it for website monitoring, to track errors, execution time, and call path. It is really easy to trace errors and to pinpoint what is going on. We are able to easily see why certain transactions are slow and able to make improvements based on that. The alerts for error rate have saved us a few times, they would go off and we found and fixed issues quickly.
What do you dislike about the product?
The interface is a bit hard to use, and things are really hidden sometimes. It has a bit of a learning curve but once you get there it it very usable.
What problems is the product solving and how is that benefiting you?
We wanted more insight into our website performance and errors. We receive actionable information around our webapp.
A very powerful, flexible tool
What do you like best about the product?
It offers a lot of useful tools to monitor your application's health. It has a lot of detailed performance data that lets you quickly identify problem areas and bottlenecks. The live alerts are extremely useful, too, allowing us to maintain uptime even outside of work hours or any time we aren't actively working.
What do you dislike about the product?
It's extremely tedious to pull any historical data, even something as simple as a single error that occurred last week. The sheer number of features also makes it very difficult to find exactly what you need at times, or even know if what you're looking for exists.
What problems is the product solving and how is that benefiting you?
As mentioned above, we use New Relic APM to monitor our application's health and track down bugs as they appear.
Recommendations to others considering the product:
Take some time to explore and see which of the fancy charts mean anything to you. You'll thank yourself when you're trying to dig up critical error data later.
New Relic, a must have for your rails application
What do you like best about the product?
- easy to setup
- ease of use
- great/handy UI with great UX
- Functionalities that cover most of your day to day needs while not being too complicated
- Reliable, low maintenance cost
- ease of use
- great/handy UI with great UX
- Functionalities that cover most of your day to day needs while not being too complicated
- Reliable, low maintenance cost
What do you dislike about the product?
- the functionality on doing more detailed performance profiling could have been improved
- in general, New relic provides a very convenient and handy solution for app monitoring/tracking, however, there might be more advanced and customizable functionalities that could be provided to deep/heavy users
- in general, New relic provides a very convenient and handy solution for app monitoring/tracking, however, there might be more advanced and customizable functionalities that could be provided to deep/heavy users
What problems is the product solving and how is that benefiting you?
monitor the entire Rails application, error tracking, performance tracking, etc...
Great analytics
What do you like best about the product?
I love seeing in-depth what's working for my site and what isn't.
What do you dislike about the product?
Setup is not as intuitive as it could be.
What problems is the product solving and how is that benefiting you?
Helps identify lags in business logic and general performance
Recommendations to others considering the product:
It would be silly not to use some sort of analytic tool like this on a major site you're building
NewRelic is essential for APM
What do you like best about the product?
The ability to see traces of an extremely slow transaction and examine the database queries that ran for that instance. Comparing the CPU, memory, and throughout of all servers for an application.
What do you dislike about the product?
Older data loses precision, but it does show the general data that you are looking for. The general interface can be a bit slow or clunky and take some time to switch time frame or transaction. I would have liked to see historical performance easier to manage.
What problems is the product solving and how is that benefiting you?
NewRelic APM allows us to monitor customer experience based on the performance of our servers. Performance changes correlated with our releases allows us to a have clear idea of what improved/worsened the system.
Recommendations to others considering the product:
The price justifies the benefits you receive in monitoring your application as it grows.
Love and Depend on New Relic
What do you like best about the product?
The ability to get access to data so quickly and to refer to historic data to improve operational decisions.
What do you dislike about the product?
I really do love the software so this may seem petty but not having some kind of up down built into the server monitoring makes it so I need to deploy another agent or utilize an additional tool to get this data.
What problems is the product solving and how is that benefiting you?
Projecting growth of applications and having real time use statistics at a very granular level have been extremely helpful.
Recommendations to others considering the product:
Great Product at least give it a try.
Always on, consistently easy to use
What do you like best about the product?
As our infrastructure has grown, the level of complexity has grown as well. NewRelic has been a constant for monitoring across all of our services. It is just as simple to get an at-a-glance view of infrastructure health as it was in the beginning.
What do you dislike about the product?
There is nothing that I dislike about the platform.
What problems is the product solving and how is that benefiting you?
Infrastructure health monitoring
Helps my team stay on top of all of our apps
What do you like best about the product?
I like that New Relic keeps me in the loop in regards to what's happening with the applications my team has created. Anytime there's something wrong, I can go in there and start figuring out what the problem is. I also really like the weekly recap emails that let me know the overall health of our apps and any issues that we had during the week.
What do you dislike about the product?
I'm a newer user so I sometimes find New Relic a bit overwhelming. I like what it does, but haven't figured out all of the places that I need to go in order to find what I'm looking for. I wish there was a better on-boarding process. In general, I only go into New Relic if there's an issue, but I'd like to start using New Relic on a daily basis to keep tabs on our sites and applications.
What problems is the product solving and how is that benefiting you?
Anytime we start having a problem with one of our apps, I immediately log into New Relic to see if I can determine what the problem is. New Relic helps me narrow down my diagnostics so that I can fix the issue faster.
Recommendations to others considering the product:
I'm not sure what other products are out there, but New Relic does a fantastic job of notifying my team when there are problems with our servers or apps. This is the first company that I've worked at that has had tracking like this, and now I don't know how any company could operate without a product like New Relic.
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