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Reviews from AWS Marketplace

14 AWS reviews

External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Banking

Real Insights

  • June 03, 2020
  • Review verified by G2

What do you like best about the product?
Dynatrace combines the power of metric data and logs with the internal image of how your architecture looks like (as they call it: smartscape). This offers you great abilities for root-cause analysis and real answers. Combine this with some AI, and you get a really powerfull tool.
What do you dislike about the product?
I believe there is still some work to do on the dashboarding possibilities. Combine the tool with the query expressiveness of elastic, and no other tool can beat this.
What problems is the product solving and how is that benefiting you?
- Real user behaviour follow-up on all users all actions without changing a single line of code
- Root cause analysis helps us to lower the fix-time to a minimum
- Automatically detected architecture overview gives us an 'always up-to-date' vision
- Follow-up on performance over releases
- Ene to end view on user transactions


    Telecommunications

Best APM choice - make your cloud autonomous

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
Dynatrace is very easy to setup, wehter its an on premise installation or just the agents. You get insights into your application from End User Experience to code level analytics in minutes.
What do you dislike about the product?
I don't see any major problems with dynatrace. Every product can be improved, but the roadmap is very promising and product managers are always responsive in the community forums
What problems is the product solving and how is that benefiting you?
Dynatrace helps getting visibility into complex multi cloud environments without huge configuration complexity.
MTTI can be drastically reduced even in large environments thanks to the AI problem analysis.


    Reinhard W.

A Gamechanger in Monitoring and Operations

  • May 29, 2020
  • Review verified by G2

What do you like best about the product?
The unique approach to provide a full-stack visibility, not only focusing on one aspect but covering everything that is of interest for a modern cloud operations aspect that is driven by a DevOps culture. The scale and automation at which Dynatrace can be applied is unmatched. No need for any manual configuration of thresholds or dependencies, it's discovering dependecies automatically and the AI helps tremendously to discover problems fast and get to root causes easily.
What do you dislike about the product?
Sometimes the product is ahead of it's documentation.
What problems is the product solving and how is that benefiting you?
We are addressing really large scale monitoring and operations requirements in a heterogenous environment with 30k hosts, public cloud providers and hundreds of K8s clusters. I've been able to fully automate the full-stack monitoring setup and problem detection at an unbelievable depth. The granularity and details we get helps us resolving problems much faster and offload work from the teams that would usually spend hours or days to analyze.
Recommendations to others considering the product:
Take your time to explore how Dynatrace does things differently than many other traditional monitoring tools. Don't focus too much on metrics only that other tools might deliver also. It's the unique AI engine and depth of visibility that Dynatrace provides which makes the difference


    Hospital & Health Care

Excellent Company with Excellent Products

  • February 11, 2020
  • Review provided by G2

What do you like best about the product?
I love the focus on the business/customer. I love the proactive approach.
What do you dislike about the product?
false alerts; on synthetics screen if I want to edit all tests - I have to do 100 at a time. That's very time consuming and seems unnecessary.
What problems is the product solving and how is that benefiting you?
We have a strong focus on availability - synthetics, detecting "symptoms" of bigger problems (such as hung threads, low disk space, etc.) We are getting more and more requests to monitor applications in the cloud - Dynatrace seems to be right on top of that!
Recommendations to others considering the product:
If at all possible - find the money in your budget for this product. It is certainly worth the money and pays for itself in time/money spent troubleshooting


    Insurance

how to get dynatrace in the organization

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
artificial Intelligence - davis - because we will never be able anymore to keep track on the changing infrastructure manually
What do you dislike about the product?
convincing cXo to go for the effort and money to spend with / for dynatrace
What problems is the product solving and how is that benefiting you?
troubleshoting, analysing with in a complex infrastructure. P1 incidents.
All those incidents, where there is no short hand solution or idea
Recommendations to others considering the product:
1st - get something to show to business and cXo (proof of concept)
2nd - strong management attention and the commitment to go for dynatrace incl. the costs of the solution
3rd - good stuff cost money!!!


    Health, Wellness and Fitness

Awesome way to understand whats happening with user exceptions

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
I can quickly drill down into my dashboard to understand the errors my user's are experiencing
What do you dislike about the product?
There is nothing I can think of that I dislike
What problems is the product solving and how is that benefiting you?
A lack of visibility into user experience has been fixed by clear reports that provide insights in to exception conditions


    Matt C.

Great tool for application and infrastructure.

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
I like using the Real time user monitoring the best.
What do you dislike about the product?
We had an outage caused by the oneagent upgrade the other week.
What problems is the product solving and how is that benefiting you?
We are solving performance problems and it shows us exactly where the issues reside.


    Clinton T.

G2.com Review

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Deep Dive into problem and root cause analysis. Easy to train users to resolve issues.
What do you dislike about the product?
No dislikes but do wish had features to install on unix \ aix and exadata
What problems is the product solving and how is that benefiting you?
Our company has utilized dynatrace for over a year and save roughly 14000 man hours of finger pointing!


    Financial Services

An invaluable tool that makes my job so much more efficient

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The Davis AI gives us the ability to work on more meaningful work, rather than chasing down problem after problem. It also has drastically reduced our MTTR as well
What do you dislike about the product?
We feel that some of the pricing models should be adjusted. Both the custom metrics and synthetic monitoring (On-prem only checks) are quite high. For example - When we are doing Synthetic checks witin our own Datacenter, we should not be charged the same as when doing checks using Dynatrace datacenters around the world.
What problems is the product solving and how is that benefiting you?
Incresed application performance. Decreased MTTR when problems come up. Determining Root cause analysis has been so much faster and more accurate.
Recommendations to others considering the product:
Start small. Start using Dynatrace as a POC or on a smaller system (with real traffic). Seeing the tool work in your environment is like magic. You don't get the same feeling by seeing test data or screenshots, but your data being analyzed by Davis, then reporting a problem and determining the Root cause within minutes is amazing.


    Higher Education

Amazing solution that was very easy to deloy

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
It is able to discover issues we would have never found with our previous tools.
What do you dislike about the product?
It is so feature rich that taking advantage of all of them has been a challenge.
What problems is the product solving and how is that benefiting you?
We are being alerted to issues before our customers are impacted.