External reviews
External reviews are not included in the AWS star rating for the product.
Great Tool Dynatrace
What do you like best about the product?
Indepth analysis of a request using UEM module. Purepath drilldown is a nice feature to find all related activities for a request. Dynatrace is very helpful sometime in finding the actual root cause of a production issue when our application cannot log the error. DB ratio hit and average time on the dashboard is great to understand the server condition.
What do you dislike about the product?
There is no help on complex sections. No other issue identified but it loads slightly with delay and that might be because of the fact it is so large on both the functionality wise and the data stored.
What problems is the product solving and how is that benefiting you?
Application and production monitoring.
Recommendations to others considering the product:
A very nice tool which helps in most production issues analysis. Must to have.
- Leave a Comment |
- Mark review as helpful
The artificial intelligence engine in it is able to do alerts and some good analytics
The primary use case is for application performance management. So, we are using it to identify outages of different parts of the application as well as how we can make the application more efficient and rightsize it.
How has it helped my organization?
We can see down into the layers, such as with databases. We can see database queries which are causing problems.
We can see CPU usage for different containers. I can do a run and see what errors exist in containers which are causing problems. We can rightsize containers on the fly and understand what is happening with our Docker, microservices, etc.
What is most valuable?
The most valuable feature is it has AI in it. The artificial intelligence (AI) engine in it is able to do alerts and some good analytics. During outages, it is able to identify and correlate where the actual root cause of a problem is. This connectivity allows us to be able to see a bit further into the application down through the layers. If it is a problem within AWS, a problem within a container or something that a user did. We are able to see and coordinate that, then we are able to tell the developers how to fix it.
What needs improvement?
The GUI has the most room for improvement. Sometimes, it can be a little cumbersome to find things and be able to create your own views, or be able to dig in and understand where things are.
Some additional features would be the ability to break out some of the permissions and allow some additional or different ways to tag services, events, and different things which run. We want to push down the ability to do that, so developers and other folks can get in there. Currently, more permissions are needed to be able to do certain things, and we want more people to be able to use it, own it, and understand it.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We don't put very much stress on it. We could probably stress it some more, but we don't have enough systems right now on it to stress it. For the most part, the ships don't cause as much stress.
We are going to have it on about 40 ships around the world which will run it independently of our AWS platform. Those are don't stress it too much. We will probably stress it at a certain point, along with AWS, but we still very much growing the platform.
What do I think about the scalability of the solution?
It can scale very well and very high. We don't need it to scale as much right now. It is able to absorb a lot of the systems that we have with the agents and and the API Gateways. It seems like it can scale very well when we need it to, so scalability is good for us right now.
How is customer service and technical support?
If we needed technical support, we usually call our account team to help us figure out where the errors are, whether it is something with an agent or management servers.
How was the initial setup?
It is pretty easy to integrate it into the AWS environment. You give it a username and password and it asks some basic permission. It can pull a lot of information very quickly. We are able to correlate more and provide more data for it. So, it was easy to integrate it into that environment.
We have it running on AWS. It integrates pretty well there. We have it on Red Hat Linux servers, as well as Windows servers. We have it running on VMware where it integrates very well. It understands these productions and understands our platform. It is able to read into Docker containers and all the databases that we run. However, it is limited as far as how many of a certain type of database that we can have, but for the most part, it runs pretty well and integrates very well.
What was our ROI?
It has been doing a good job of alerting us to issues. It has been very helpful and effective at identifying how we can do things to make our infrastructure and application a little better.
Which other solutions did I evaluate?
We considered AppDynamics, Datadog, and Crashlytics. We even considered things like Splunk for different pieces of it.
We chose Dynatrace because we needed something which could run both on AWS and VMware on our ships that might lose their Internet connectivity. This product gave us the flexibility of being able to do both. Dynatrace had the ability to run independently, so we could access it while it retains information.
What other advice do I have?
A PoC is the best way to go. Put it against an application and go through the paces of tagging, analyzing, and alerting on it. You can understand what it does and how it does it. Give it a very complex application, so you can see how well it works.
It gives complete stats of the user and what they are doing
We use it to get the network stats and know how many clicks happened on both the front-end side and back-end side, then drill down on debiting to obtain the stats around that.
Dynatrace is working fine right now. It is working as we expected.
How has it helped my organization?
We can dig into Dynatrace to analyze data, then know where the user is going based on user navigation.
Performance-wise, we can see if there are any issues. Then, we can dig into them.
What is most valuable?
It gives complete stats of the user and what they are doing.
What needs improvement?
Because we are financial, there are certain things that we cannot put on the cloud. However, that is a given fact, not only for us. It is a given fact for any financial company because of PCI compliance. Because of PCI compliance, companies don't take the risk of putting data in the cloud. Otherwise, we have had a very good experience with the cloud.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
The stability is good. I have not seen any issues.
What do I think about the scalability of the solution?
I would rate scalability at least an eight or nine out of ten.
How is customer service and technical support?
Everything is excellent with technical support. Some of their personnel are our main point of contacts. They are always in touch with us.
How was the initial setup?
The integration and configuration is very easy.
What's my experience with pricing, setup cost, and licensing?
Purchasing through the AWS Marketplace is excellent.
Which other solutions did I evaluate?
We did not evaluate any other products. Top management said. "Just go and use this."
What other advice do I have?
It functions well. We are getting good support. It gives us everything that we were looking from it.
We are able to quickly go through logs and figure out what is happening
Our primary use case for the product is going through logs and tracing through what has happened.
How has it helped my organization?
In general, it has helped me go through different logs more easily when something breaks.
What is most valuable?
Being able to quickly go through logs and figure out what is happening.
What needs improvement?
It needs a better way to figure out how to dig deeper into the details, e.g., sometimes we have to wade through multiple logs, etc.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It has been stable. It doesn't break.
What do I think about the scalability of the solution?
Its capabilities are good.
We have a couple AWS accounts that we are running on the cloud. Then, we have a lot of on-premises applications, as well.
How is customer service and technical support?
The technical support is readily available.
How was the initial setup?
The integration and configuration of this product in our AWS environment is pretty seamless and easy to configure.
We don't really integrate it with anything else.
What's my experience with pricing, setup cost, and licensing?
Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups.
I think the pricing is at a fair value for what it is.
Which other solutions did I evaluate?
We looked into New Relic and other logging solutions.
After doing our research, we figured out that Dynatrace was the best for us.
What other advice do I have?
It is a very useful product.
It works quickly with all of our servers, databases, and load balancers
We use it for application performance management (APM).
How has it helped my organization?
It alerts us, or can detect, potential problems which are building up. Then, it let us quickly adapt our websites.
What is most valuable?
* Dashboards
* Problem detection
* Troubleshooting
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It is very stable and reliable.
What do I think about the scalability of the solution?
We use a cloud version for everything that we look into, so we have had no issues. Scalability is working well.
How is customer service and technical support?
The technical support is excellent.
Which solutions did we use previously?
We were previously using AppDynamics, then we switched to Dynatrace because it has more functionality, better additional components, and better management of problems. It also has a good AI.
How was the initial setup?
The integration and configuration of this product were very easy.
It works quickly with all of our servers, databases, and load balancers. We are now testing it in AWS with AWS features.
What was our ROI?
It's helping us stay alive, afloat, and scale up as we need.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are very expensive.
What other advice do I have?
Try it. It is a good product.
Great product and will only get better!
What do you like best about the product?
Problem notifications get combined to show you root cause. Easy setup of alert profiles. Dashboards are great and easy to create by anyone. The overall look and feel is great and the ability to dive into each item by clicking on the tiles is very easy to use.
What do you dislike about the product?
Missing purepath data and other deep dive information. When you dive into purepaths there was more information available in AppMon. License management is not available, it would be nice to allocate licenses to specific environments or server groups.
What problems is the product solving and how is that benefiting you?
Monitoring a large infrastructure of web apps. Being able to quickly dive in and solve an issue that is happening. Correlating several issues to one root cause is really good.
Recommendations to others considering the product:
Work with the Dynatrace Guardian to get moving quickly.
Quick to install and to get basic diagnostics
What do you like best about the product?
I like that they support SAP solutions.
What do you dislike about the product?
I dislike the high cost of the product.
What problems is the product solving and how is that benefiting you?
java application performance and analysis
Recommendations to others considering the product:
n/a
Easy to implement, does what it promised with a steep learning curve
What do you like best about the product?
The easy access and deployment. No manual setup needed after deploying it into a master image.
What do you dislike about the product?
We would like some more fine tuning in the system.
What problems is the product solving and how is that benefiting you?
Noticing application performance issues before the customers notice them.
We even spot development issues before the developers notice it.
We even spot development issues before the developers notice it.
Best product in its market
What do you like best about the product?
It is so easy to find the root cause of a problem using Dynatrace and its drilldown/waterfall features.
What do you dislike about the product?
Dynatrace is not the cheapest product in its market. It supports a list of application frameworks but there are some still missing that will hopefully be added in the near future.
What problems is the product solving and how is that benefiting you?
Solving performance issues for applications in the post go live period.
Finding root causes of specific application problems.
Finding root causes of specific application problems.
DT one agent
What do you like best about the product?
Auto configuration and the ability to manually configure
What do you dislike about the product?
Very expensive tool compared to the tools available in the market
What problems is the product solving and how is that benefiting you?
Dynatrace is one stop solution for all the needs. It does application, infrastructure, RUM and synthetic monitoring
Recommendations to others considering the product:
not much.
showing 171 - 180