External reviews
External reviews are not included in the AWS star rating for the product.
The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics
The primary use case is monitoring and diagnostics for production marketing usage.
How has it helped my organization?
The visibility into the application's performance helps the executives and managers by using easy dashboards. Our engineers are also super happy with the ability to drill down and fine-tune based on issues which we have seen. A bunch of issues with OpenID were easily investigated, then we were able to fix them quickly.
It has been a very enabling tool for us, especially for my team. The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics.
What is most valuable?
* Alerts: The alerting system is really nice.
* The ability to drill down and pinpoint issues.
What needs improvement?
The new Managed Edition is too complex. I feel like a fish out of water. From the on-premise version to the AWS version, our initial use has been very complex.
For the integration, I use a hollow testing tube called Performance Center. I would like the ability to integrate with it. This would be a good feature. While I believe it is there, it needs to be fine-tuned.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
I'm pretty impressed with the stability.
With the AWS version, you can access the updates through the browsers, not worrying about the tick line.
With the on-premise version, you need to use the tick line for updates. There are times when architects, who do not use the product constantly, find their stage and production options out of sync, then they need to have two tick lines on the same system.
What do I think about the scalability of the solution?
There was an issue on-premise. We were trying to troubleshoot a production issue. We had to run a bunch of queries for different time frames to see where the issues were and how recently they had been seen. This crashed the Dynatrace server.
We are now moving slowly moving in installments of the AWS version because our environments are not large enough right now. So, we haven't tested it yet.
How is customer service and technical support?
I have only heard positive reviews.
Which solutions did we use previously?
We went with Dynatrace because of its ease of use and it is feature-rich. It helps you to drill down into bottlenecks and find issues. When you have highly integrated systems, it gives you an extra lens through your whole ecosystem.
What about the implementation team?
The Dynatrace team helped us with the integration and configuration in our AWS environment.
What was our ROI?
There have been many advantages in terms of production and issue resolutions.
What's my experience with pricing, setup cost, and licensing?
The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it.
Which other solutions did I evaluate?
We are also using New Relic. Our product teams keep explore new options to see what is out there.
I prefer Dynatrace over New Relic because there are better features.
What other advice do I have?
I would recommend Dynatrace Managed because it has more features, and go straight for the AWS version because it is simpler to manage. It can also be accessed through the browser.
- Leave a Comment |
- Mark review as helpful
It gives us visibility into the product and what we are doing operationally
Our primary use case is operations monitoring.
How has it helped my organization?
When something goes wrong, we have visibility into the system, can find the issue, and quickly get things back up. This was previously much harder to do.
What is most valuable?
It gives us visibility into the product and what we are doing operationally.
What needs improvement?
As we move into using more AWS native architectures, it should support everything that we want to do. We don't want to adopt another tool.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
The solution has been really stable.
What do I think about the scalability of the solution?
So far, scalability has been fine. We have not seen any issues related to it. It looks good.
How is customer service and technical support?
We had a good experience working with their technical support.
Which solutions did we use previously?
We were previously using CA Wily (CA APM).
What about the implementation team?
The technical support helped us spin it up, then we received training on how to use it.
Which other solutions did I evaluate?
We compared it to AppDynamics. While I did not chose Dynatrace, from a technical standpoint, AppDynamics and Dynatrace are pretty comparable. I liked how both of them worked. Because we were moving more onto the AWS platform, Dynatrace was more compelling because they were right there with us.
What other advice do I have?
Easy implementation and quick results
What do you like best about the product?
The ease of setting up the dynatrace installation. You create an environment and from there you can install the agents. This will make sure everything is in the right environment. After setting up the environments you will see data instantly and you can start troubleshooting issue's or get information about what is happening in your environment.
What do you dislike about the product?
For some technologies you need extra configuration to get the best value out of it. You have out of the box monitoring but for some technologies you want some more indepth information. Luckely Dyantrace can provide you that but it will take some extra work.
The same is true for dashboarding, it is simple to setup a dashboard with the measurements you got but if you want something custom it will take some more time, but it is posible to get it.
The same is true for dashboarding, it is simple to setup a dashboard with the measurements you got but if you want something custom it will take some more time, but it is posible to get it.
What problems is the product solving and how is that benefiting you?
Finding the slow spot in the environment and drill down to code level to see what is causing the issue. We also use the dashboard feature so that we have real-time information about are environment. We have found and solved memory leaks, debug code in production, misconfigured servers.
We also installed it on our acceptance environment to do a check of the patches that are beeing developed to see if they will solve problems or that they just make things worse.
We also installed it on our acceptance environment to do a check of the patches that are beeing developed to see if they will solve problems or that they just make things worse.
Recommendations to others considering the product:
Try this product out, I'll be sure you will get value out of this product. I have used it multiple times and always find it usefull for troubleshooting production problems and monitoring production.
It reduces our efforts to identify services failing in production
Our primary use case is monitoring.
How has it helped my organization?
Previously, some of our web publications were so hard to find that we would be constantly monitoring it using a graph and a type of installation tool. Now, it is very different. Dynatrace has reduced the time it takes to detect the service failing in production.
What is most valuable?
* You don't have to configure it. It just needs to be installed.
* It locates services on its own, providing us good visualizations of them.
What needs improvement?
They should include more mission learning into the product and provide additional performance metrics for application learning.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
Scalability is good.
What was our ROI?
It reduces our efforts to identify services failing in production.
What's my experience with pricing, setup cost, and licensing?
Our experience purchasing through AWS Marketplace was good.
What other advice do I have?
It is perfect for application monitoring.
The integration and configuration of this product on the AWS environment is good. We are using the on-premise and the AWS versions, which are pretty much the same.
It can monitor our entire infrastructure on AWS
Primary use case is EMI, which is application monitoring. Our enterprise management infrastructure is supported by Dynatrace.
How has it helped my organization?
Dynatrace has been catering to AWS, and we moved into AWS. This resulted in us being pleased with the product.
Dynatrace has solved our problems.
What is most valuable?
The view it provides for default analysis is very nice. The way in which it showcases how the metrics have been captured and how lucidly that they are displayed. This is a good thing to have from a technical and non-technical perspective.
What needs improvement?
For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster. Essentially, more integrated services with AWS would be of help.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It is stable. We have not lost data.
What do I think about the scalability of the solution?
It has quite a sleek architecture with respect to the number of instances that can become an agent.
As for its environment, Dynatrace is ready to scale. Our environment is huge. We have EMR clusters ranging from 100 to 200.
How is customer service and technical support?
We regularly connect with the technical support and obtain input from them. They are nice to work with, so we have been happy with the service.
What about the implementation team?
We worked with architects for the best way to configure our Dynatrace in AWS. We selected the managed architecture, and there are less configurations and costs of adoption with Dynatrace.
What's my experience with pricing, setup cost, and licensing?
While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly.
Which other solutions did I evaluate?
We did evaluate other vendors, like Datadog, who were also good. However, Dynatrace was implemented earlier, and we continued to use it because it was satisfying all our requirements.
Our requirements include:
* Overall monitoring.
* Managed services of AWS.
* Monitoring AWS Lambda.
* Monitoring Amazon EMR clusters.
* Getting an understanding about the different set of services that we are on. We have a managed architecture supported by Dynatrace, so we could adopt them very fast.
What other advice do I have?
Dynatrace is pretty good as they are the market leaders.
We started with the on-premise version. Now, we are moving onto the AWS version. From the perspective of analyzing Dynatrace, it was able to do the EMI for all our data services. It has worked out well. We have been happy with it.
quick, efficient, needs new features and improvement in existing
What do you like best about the product?
One agent installation, Problems, Root cause analysis
What do you dislike about the product?
Custom metrics, unavailability of request count monitoring, charting, dashboards , reportinig
What problems is the product solving and how is that benefiting you?
Continuous monitoring of the Applications, Quick turn around time with the resolutions
Recommendations to others considering the product:
If you are using Appmon for the last few years and have got a lot of customisations according to your business or applications, I feel it's worth waiting for some more time before migrating to Dynatrace as the dynatrace has a lot of features missing from Appmon.
For New customer who is looking for monitoring tool , Dynatrace is best
For New customer who is looking for monitoring tool , Dynatrace is best
Enthusiast newcomer
What do you like best about the product?
Clean interface allowing clear view over critical metrics of different appl
What do you dislike about the product?
The knowledge curve seem important to me but I’m sure it’s just an impression
What problems is the product solving and how is that benefiting you?
Detected basic issues that our historical monitoring system did’nt saw
Excellent product, very easy to use.
What do you like best about the product?
Easy to install admin server. Easy to deploy agents. Metrics received from little to no setup are superb. Features are constantly updated and new technologies supported.
What do you dislike about the product?
Dashboards and alerting could do with a lot more customisation options.
What problems is the product solving and how is that benefiting you?
Critical service monitoring.
A great experience with Dynatrace
What do you like best about the product?
Ease of deployment and insight gained into platform health and performance
What do you dislike about the product?
Cost of host units causes a challenge to rolling out to further platforms
What problems is the product solving and how is that benefiting you?
Reduced downtime to platforms during incidents
Recommendations to others considering the product:
Dynatrace provides a great insight into the performance and health of platforms. Cost can be high if large number of servers need to be monitored
Enjoyable Experience
What do you like best about the product?
The fact you can find an issue on the site without churning through your code and logs. and the creation of dashboards for others that are less technically knowledgeable
What do you dislike about the product?
the slowness if searching over a larger timeframe.
What problems is the product solving and how is that benefiting you?
outages/500 errors/customer experience issues/performance issues.
showing 181 - 190