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Dynatrace
What do you like best about the product?
we have used other non-synthetics monitors but my first experience with Dynatrace was all that I was looking for. I can now see how our users experiencing our software. Our engineers can deep dive into their code and find out what is bugging the performance down.
What do you dislike about the product?
Depending on which version is used then deployment can be a pain if the Non SaaS version is being used. The deployment needs a-lot of deep knowledge about all the pieces that you don't even need to know after deployment. Use of their after sale technical support is recommended
What problems is the product solving and how is that benefiting you?
Performance analysis, user experience and service level agreement management
Recommendations to others considering the product:
It is a good product. It can replace other monitoring tools.
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It helps with monitoring KPIs
Our primary use case is application performance monitoring.
How has it helped my organization?
It helps with monitoring KPIs.
What is most valuable?
* Security
* Automation monitoring
What needs improvement?
I would like them to add serverless capabilities, because everyone is going there.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
The stability is rock solid. We put a lot of stress on it.
What do I think about the scalability of the solution?
The scalability is amazing. It is the best. One of our customers is a massive healthcare customer.
How is customer service and technical support?
I am a partner, so I know people in technical support who I can contact.
How was the initial setup?
The integration and configuration was easy.
What was our ROI?
We have seen ROI with this product.
What's my experience with pricing, setup cost, and licensing?
The price could be improved.
Which other solutions did I evaluate?
We also evaluated New Relic and AppDynamics. We chose Dynatrace for the hybrid version and price.
What other advice do I have?
I want to tell people about its hybrid security capabilities. A lot of people have legacy experience with the tool, so it is valuable. They would not have to reinvent the wheel.
We use a hybrid environment, so we have to use the both AWS and on-premise versions.
The ultimate way to monitor
What do you like best about the product?
Dynatrace is easy to learn, but hard to master. This means that absolutely anyone is able to work with Dynatrace and the possibilities are endless.
What do you dislike about the product?
I would love to see some AppMon features making their way to Dynatrace. But you guys are working on that :)
What problems is the product solving and how is that benefiting you?
I use Dynatrace for different customers and use it to manage KPI's, monitor environments and stress tests.
Great tool
What do you like best about the product?
Dynatrace was easy to install on our infrastructure and once installed the results were instant. Great diagnostic monotoring tool which looking back wonder how we used to manage without it.
What do you dislike about the product?
In the early stages it detects that much it made setting up the alerts a littel tricky a little too much noise, once this fine tuning was completed no issues.
What problems is the product solving and how is that benefiting you?
Great tool for alerting us to the fcat that we may be about to have an issue giving us time to put mearsures in place to resolve
Recommendations to others considering the product:
Well worth trying this product
Down the rabbithole
What do you like best about the product?
- The GUI
- The level of detail it goes into.
- The help it provides for live issues
- Custom dashboards.
- Export functionaility
- Monitoring/Alerting - how it is broken up into different sections/technologies.
- Tutorials
- Community
- The level of detail it goes into.
- The help it provides for live issues
- Custom dashboards.
- Export functionaility
- Monitoring/Alerting - how it is broken up into different sections/technologies.
- Tutorials
- Community
What do you dislike about the product?
-Navigating back to pages I viewed previously. Sometimes I found it difficult finding the same page I found useful whilst going through a number of pages.
What problems is the product solving and how is that benefiting you?
It helps with 24x7 monitoring to various applications across the estate. Whilst also giving a good level of detail of where the issues lie such as which transactions are failing, which web pages are causing the issues, what errors are being found etc. It has helped in providing a high level of detail to vendors for issues found. It has helped for investigation to open problems that require a certain level of proof before proceeding with changes that could help re-mediate the issues found on the system.
Recommendations to others considering the product:
If your monitoring tools aren't up to scratch and you're unable to understand some of the issues you're finding on your system, get Dynatrace. You won't look back.
Useful tool for server health monitoring
What do you like best about the product?
Dynatrace provides many options - is very flexible - when it comes to creation of your own dashlets/dashoboards.
It's very useful tool to alert Support teams in case of any issue.
It's easy to configure.
It's very useful tool to alert Support teams in case of any issue.
It's easy to configure.
What do you dislike about the product?
Pretty much nothing. You need to have budget to get it.
What problems is the product solving and how is that benefiting you?
We are using Dynatrace to monitor health of our servers and apps. It works very well preventing issues (e.g. server CPU is reaching 90%). We attached agents to our applications and have alert/notifications when something is not right.
As well we use it to get statistics on the usage of our apps (e.g. web pages, amount of incoming messages etc).
As well we use it to get statistics on the usage of our apps (e.g. web pages, amount of incoming messages etc).
DynaTrace is an exciting and reliable tool that is ever evolving
What do you like best about the product?
So much, but the main features adding value: PurePaths, Session Replay and Root cause
What do you dislike about the product?
Length of time to deploy (AppMon) - it took nearly 12 months to put into estate of around 1000 hosts. Dynatrace reduces this significantly.
What problems is the product solving and how is that benefiting you?
Negated the need for a dedicated 1st line monitoring team
Recommendations to others considering the product:
Do it
The Rolls Royce of Software Intelligence
What do you like best about the product?
Fit-for-future, ease of use, state of the art and adapting to new technologies and trends
What do you dislike about the product?
There is nothing I dislike really, it is provides exactly the visibility you need
What problems is the product solving and how is that benefiting you?
Full visibility and control of environments
Great Product Great Support
What do you like best about the product?
The best thing about Dynatrace it gives you answers not Incidents. Lots of monitoring can tell you that you have an issue with Dynatrace it tells you that and tells you where and why.
What do you dislike about the product?
From using this product for over 3 years there is nothing I dislike about it.
What problems is the product solving and how is that benefiting you?
we are identifying where issues are and why they are happening and what we need to do to resolve.
Recommendations to others considering the product:
Give it a try its a fantastic product
Invaluable insight under the hood of your applications
What do you like best about the product?
Massively saves time when investigating the root cause of application issues. Instead of manually trawling through individual servers for performance stats, error logs etc, Dynatrace gives it all in a single web UI.
PurePath view allows visbility of the exact lines of code that are failing and what the response from a remote endpoint was for example - helps with replicating a call to diagnose what's going wrong.
Visibility of Host server health allows a quick check for memory/CPU/disk space issues and alerts can be fired to ensure they're rectified before causing any downtime.
PurePath view allows visbility of the exact lines of code that are failing and what the response from a remote endpoint was for example - helps with replicating a call to diagnose what's going wrong.
Visibility of Host server health allows a quick check for memory/CPU/disk space issues and alerts can be fired to ensure they're rectified before causing any downtime.
What do you dislike about the product?
Interface can be a little overwhelming at first with a bit of a learning curve to find your way around it. Once you get used to the layout and various options though it's extremely powerful and useful.
What problems is the product solving and how is that benefiting you?
Middle of the night fault fix callouts are much easier to diagnose and remediate thanks to Dynatrace alerting and the ability to drill down via PurePaths to the specific calls/requests that are resulting in errors.
Setting up alerts means you can identify and fix problems often before the end users are even aware of them.
Setting up alerts means you can identify and fix problems often before the end users are even aware of them.
Recommendations to others considering the product:
Take the time to tag your hosts/assets to make search/filtering easier. Look at tailored email alerts so you're aware of any problems as soon as they arise.
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