External reviews
External reviews are not included in the AWS star rating for the product.
Dynatrace for the win!
What do you like best about the product?
The Dynatrace platform is a superior solution with excellent customer service and ease of use.
What do you dislike about the product?
I have no dislikes. Excellent products! We love the Dynatrace platform
What problems is the product solving and how is that benefiting you?
Analysis of user actions with infrastructure monitoring, availability and response time. Problem detection and root cause analysis...amazing!
Recommendations to others considering the product:
Have a complete implementation plan and enjoy the process of both infrastructure and application monitoring with root cause analysis.
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great product
What do you like best about the product?
this is a great product and I like everything about it
What do you dislike about the product?
some of the user interface can be improved, it would be great to have more support for native apps, I would also like to see more AI driven monitoring
What problems is the product solving and how is that benefiting you?
consumer facing apps, we have been more proactive about finding issues in production before they appear
Recommendations to others considering the product:
start with a program so you can evaluate the success
Awesome installation within a fully secured banking environment
What do you like best about the product?
Security Gateways configuration and automated instrumentation. The product is also setup in our environment for server owners self-service via our Software Center.
What do you dislike about the product?
No support for legacy ITSM systems such as HEAT. No support for customization of e-mail messages to pass instance/problem relevant data. No mechanism to suppress individual infrastructure issues that are irrelevant such as fully utilized swap discs.
What problems is the product solving and how is that benefiting you?
Relationship mapping, intermittent service failures. The Business is not yet "on board" with Dynatrace because the data exposure API is not yet exposed. We also have numerous outsourced or hosted products now and we are unable to deploy the OneAgent.
Recommendations to others considering the product:
Definitely go with this product if you respect your security teams and want to fully realize the benefits of APM.
Amazing but can be better
What do you like best about the product?
I like the end to end concept of the one stop mono Trina solution and UEM concept
What do you dislike about the product?
The difficulty to use and simplify the reporting into business ppl and the extra effort it needs and the limitstion of the web dashboard
What problems is the product solving and how is that benefiting you?
Reporting to high level executives and simplifying technical ops performance into relevant information
Dynatrace Review from Previous AppMon User
What do you like best about the product?
The new Dynatrace platform is very much built with cloud in mind. It supports tons of important technologies, and the obit of the box AI Analytics on applications is top notch.
What do you dislike about the product?
There are just a few missing features that I’ve grown accustomed to using in AppMon which I wish were in Synatrace, but they are coming shortly, from what I understand.
What problems is the product solving and how is that benefiting you?
We’ve solved Application Performance issues, release degration, and have also provided key business metrics. Root Cause Analysis is really fast.
Dynatrace Rocks!
What do you like best about the product?
I really like the end to end transaction tracing
What do you dislike about the product?
I don’t dislike anything. Because the product functionality is so extensive, its intimidating to our users who’ve never used it before. Thanks so our SE, Jeff Yarbrough, I’ve become completely comfortable with the setup and use
What problems is the product solving and how is that benefiting you?
We’re finding issues in our back end infrastructure that no one was previously able to diagnose/fix. We’re also finding coding issues within our mobile applications that allow us to optimize the user experience faster and better than ever before.
Recommendations to others considering the product:
Make sure your Ops team and developers really know your infrastructure or make sure you hire quality consultants who can map out your architecture efficiently. This is imperative in proper implementation so you an leverage all of the amazing functionality Dynatrace provides.
Very impressed with all the new stuff
What do you like best about the product?
Major improvements in AI, log monitoring and access to data sources allow more precise responses and wider observability of the infrastructure.
What do you dislike about the product?
Nothing in particular, we will wait a few months of use to see.
What problems is the product solving and how is that benefiting you?
The major challenge we have is to determine the root cause of errors. With the old tools, it is very difficult to find the cause quickly. With Dynatrace it is much faster and customers are happy because the downtime has been reduced significantly.
Recommendations to others considering the product:
Just to find the root causes during major incidents is worth trying Dynatrace. Not to mention the other features that are offered by the tool.
Best APM solution in the market
What do you like best about the product?
Purepath:
Ability to locate the issue with few clicks
Ability to locate the issue with few clicks
What do you dislike about the product?
Nothing really. Love to buy more licenses to bring it for all the apps in our org.
What problems is the product solving and how is that benefiting you?
Application availability to the customers. Ability to alert support staff proactive before it becomes a major incident with customer impact.
Recommendations to others considering the product:
Best APM tool in the market, use it improve your org.
Digital experience personified
What do you like best about the product?
Ease of installation, ease of use as more feature functionality in comparison with the competition.
What do you dislike about the product?
Ummm..may be pricing. And there is nothing in specific
What problems is the product solving and how is that benefiting you?
Real time users complaining application degradation
Recommendations to others considering the product:
Must try
Dynatrace AppMon Is Best In Class
What do you like best about the product?
Dynatrace offers reliable application performance monitoring and is very easy to deploy and use.
What do you dislike about the product?
The installation of the agents. This inconvenience has been eliminated by going to Dynatrace SaaS.
What problems is the product solving and how is that benefiting you?
Dynatrace allows us to improve productivity by improving the user experience.
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