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Reviews from AWS Marketplace

14 AWS reviews

External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jamin K.

Dynatrace helps with ease of troubleshooting incidents

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I like the one click ability to see dependent services and how they might be impacted during an incident. Seeing dependencies and their flows, while also suggesting a root cause, helps speed up troubleshooting certain scenarios a lot. We have had several situations where a typical troubleshooting scenario would have taken several hours with multiple teams to isolate a specific root cause, only after clearing multiple other potential root causes one by one. With Dynatrace, we've had situations where we were able to get a clear arrow towards the true root cause. Given its accuracy, we've had the development teams learn to trust the accuracy of the tool.
What do you dislike about the product?
Some of the user interface can be a little disjointed and difficult for new users to pick up easily. I think this is somewhat related to the wealth of features that Dynatrace offers - the current split of features can be a little overwhelming without formal training. It isn't impossible to pick up on the fly, but to really navigate the features can really take some time and handholding. Noted, this doesnt apply to all of the features.
What problems is the product solving and how is that benefiting you?
We have identified root causes in applications more quickly, which help reduce the amount of time allocated to any particular incident. Weaknesses in certain dependencies upstream or downstream have also been easier to identify, which helps spur conversations with the developers and other related teams.
This tool has also freed up some time to allow our ops teams to focus more on automating other aspects of our platform.
Recommendations to others considering the product:
Do a full fledged trial and see how itll work in the most optimal state in your environment. Be mindful of the budget you are working with, as the best functionality comes with an all-in with the tool when integration. Using it as a piece meal solution works, but it definitely is lacking.


    Ryan K.

Dynatrace, harness the power of visibility

  • February 05, 2020
  • Review verified by G2

What do you like best about the product?
Oneagent provides easy of deployment and automated discovery.
What do you dislike about the product?
Dynatrace has limited network capabilities
What problems is the product solving and how is that benefiting you?
Understanding End to End bottlenecks has always been an issue in troubleshooting end user complaints. Dynatrace not only provides full transaction tracing, but the ability to replay a customer's journey, allowing for quick fault isolation.


    Keith P.

Great product SaaS deployment model needs work

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Ease of deployment and integration with common modern tools.
What do you dislike about the product?
Pricing model and ability to add other offered services.
What problems is the product solving and how is that benefiting you?
Getting insight into our application ecosystem and leveraging smart correlation and pattern analysis to reduce MTTR.


    Computer & Network Security

Dynatrace is awesome

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The AIOPS, Drill down capabilities, alerting and each setup
What do you dislike about the product?
Reporting and time selection during the drilldown.
What problems is the product solving and how is that benefiting you?
We are using Dynatrace APM, where ever we have any application performance, availability issue We use DT to troubleshoot.


    Health, Wellness and Fitness

DT summary

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
new technology of one agent , like sesion replay, RUM
What do you dislike about the product?
Overall I believe end user complexity has increases compared to old appmon , with few clicks we were able to identify the bottlenecks earlier.
What problems is the product solving and how is that benefiting you?
I am a performance engineer , so my main focus is to identify application performance issues under load , and understand how application behaves in prod.


    Insurance

I love this product!

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
They have a ton of support available and lots of training available - this is key for implementation.
What do you dislike about the product?
nothing as of yet - my experience so far has been really good.
What problems is the product solving and how is that benefiting you?
I need assistance in identifying application health - knowing BEFORE a major outage that we have an issue.


    Information Technology and Services

AiOps for APM

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
the only tool that supports multi hybrid cloud environment
What do you dislike about the product?
As users evolve, their needs and expectations form the tools evolve.
What problems is the product solving and how is that benefiting you?
Scalability and agility


    Retail

Robust platform

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The auto detection within dt makes it simple to get up and running and provides insight into your infrastructure.
What do you dislike about the product?
Backend process take a little more work to get proper insights into as compared to user interactions.
What problems is the product solving and how is that benefiting you?
Problem solving. In large organizations, no one understands everything and issues become very politicized. Something like dynatarace can show you what your environment looks like and how pieces are performing without question.
Recommendations to others considering the product:
Use dynatrace services, they are very knowledgeable/helpful


    Hospital & Health Care

Deploy Faster, monitor more with AI problem detection

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I love that getting Dynatrace deployed is so easy and that it identifies so much on its own without any configuration. We have so many different legacy and cloud based technologies that it has helped us monitor more of our company applications across multiple divisions.
What do you dislike about the product?
I wish Dynatrace would adapt more product features from the Appmon product so that our final migration off of the Appmon product goes smoothly for our internal app teams. I also wish Dynatrace would simplify their licensing model as it is hindering our ability to roll out more with all of the contracts we keep having to sign.
What problems is the product solving and how is that benefiting you?
Solving more problems that were just not discovered with previous monitoring products.


    Suresh N.

Dynatrace worth of buy a eligible performance tool

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Server monitoring and protectiveness so handy to catchy to understand.
What do you dislike about the product?
So far not. yet to see the performance in future
What problems is the product solving and how is that benefiting you?
Server performance which help to address the memory tuning
Recommendations to others considering the product:
Need at application concurrent user performance during the business hours