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Reviews from AWS Marketplace

14 AWS reviews

External reviews

1,068 reviews
from G2

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Chris P.

Delivers on promises but isn't 100% technically sound

  • July 22, 2020
  • Review verified by G2

What do you like best?
How not difficult it is to initially setup the system. There is a lot of usability the day that you install it
What do you dislike?
The high frequency of alerting as well as all the fine tuning to deliver this product to be production ready.
What problems is the product solving and how is that benefiting you?
We needed greater insight into our stability problems and better root cause analysis
Recommendations to others considering the product:
It works but is subject to compete with other monitoring tools you may be using. Too many header injections can slow down performance. However they pretty much deliver on all their promises


    Consumer Goods

Dynatrace Managed at Kroger

  • June 08, 2020
  • Review provided by G2

What do you like best?
Automation and ease of use. Allow our development teams to self serve
What do you dislike?
Lack of customization in dashboards. Also lack of export ability of some of the waterfall user data
What problems is the product solving and how is that benefiting you?
Service and infrastructure root cause analysis


    Himanshu A.

Tool currently being used; Generic implementation template required

  • February 12, 2020
  • Review provided by G2

What do you like best?
Better UI, user action usage, alert configuration, purepath, service flow, hotspots, great customer chat service
What do you dislike?
No custom dashboards, no custom reports, no proper synthetic reporting
What problems is the product solving and how is that benefiting you?
Infrastructure related problems, application traffic problems, custom metrics related problems, solved by good alerting and sample dashlets
Recommendations to others considering the product:
Deploy dynatrace on one application, review it with Dynatrace SME, create a generic template and follow it for the rest of the applications


    Ganesh R.

Easy Initial Implementation and ROI

  • February 10, 2020
  • Review verified by G2

What do you like best?
The value you get out of the tool is instant. The agents are easy to install and configure.
What do you dislike?
Additional cleanup still needs to be done to reduce noise.
What problems is the product solving and how is that benefiting you?
Visibility into the technology health and dependencies.


    Retail

Dynatrace recommendations

  • February 09, 2020
  • Review provided by G2

What do you like best?
Ease of use, onboarding to Dynatrace and root cause analysis.
What do you dislike?
Don't know how much performance impact it has on certain technologies.
What problems is the product solving and how is that benefiting you?
Identifying the root cause of a problem. Dependencies across services. The benefits we have is able to get the dependency tree and service flow.
Recommendations to others considering the product:
Identify the use cases before starting to use Dynatrace


    Ryan K.

Dynatrace, harness the power of visibility

  • February 07, 2020
  • Review verified by G2

What do you like best?
Oneagent provides easy of deployment and automated discovery.
What do you dislike?
Dynatrace has limited network capabilities
What problems is the product solving and how is that benefiting you?
Understanding End to End bottlenecks has always been an issue in troubleshooting end user complaints. Dynatrace not only provides full transaction tracing, but the ability to replay a customer's journey, allowing for quick fault isolation.


    Jamin K.

Dynatrace helps with ease of troubleshooting incidents

  • February 07, 2020
  • Review provided by G2

What do you like best?
I like the one click ability to see dependent services and how they might be impacted during an incident. Seeing dependencies and their flows, while also suggesting a root cause, helps speed up troubleshooting certain scenarios a lot. We have had several situations where a typical troubleshooting scenario would have taken several hours with multiple teams to isolate a specific root cause, only after clearing multiple other potential root causes one by one. With Dynatrace, we've had situations where we were able to get a clear arrow towards the true root cause. Given its accuracy, we've had the development teams learn to trust the accuracy of the tool.
What do you dislike?
Some of the user interface can be a little disjointed and difficult for new users to pick up easily. I think this is somewhat related to the wealth of features that Dynatrace offers - the current split of features can be a little overwhelming without formal training. It isn't impossible to pick up on the fly, but to really navigate the features can really take some time and handholding. Noted, this doesnt apply to all of the features.
What problems is the product solving and how is that benefiting you?
We have identified root causes in applications more quickly, which help reduce the amount of time allocated to any particular incident. Weaknesses in certain dependencies upstream or downstream have also been easier to identify, which helps spur conversations with the developers and other related teams.
This tool has also freed up some time to allow our ops teams to focus more on automating other aspects of our platform.
Recommendations to others considering the product:
Do a full fledged trial and see how itll work in the most optimal state in your environment. Be mindful of the budget you are working with, as the best functionality comes with an all-in with the tool when integration. Using it as a piece meal solution works, but it definitely is lacking.


    Marcin G.

Does really the customer attitude come hand in hand with visions you have?

  • February 07, 2020
  • Review provided by G2

What do you like best?
Great variety of features, good support.
What do you dislike?
Making any purchase, unannounced product changes
What problems is the product solving and how is that benefiting you?
With DT we finally get visibility of dependencies in a complex environment.


    Banking

Dynatrace - A Premier APM product at a premium

  • February 07, 2020
  • Review provided by G2

What do you like best?
Automatic process detection; No need to set alert thresholds; Easy to use interface
What do you dislike?
Lack of features and support for more sporadic workloads and development use cases. Poor pricing model - especially for their 'Custom Metrics'
What problems is the product solving and how is that benefiting you?
Visibility into applications correlated with a wide variety of technology capabilities


    Suresh N.

Dynatrace worth of buy a eligible performance tool

  • February 07, 2020
  • Review provided by G2

What do you like best?
Server monitoring and protectiveness so handy to catchy to understand.
What do you dislike?
So far not. yet to see the performance in future
What problems is the product solving and how is that benefiting you?
Server performance which help to address the memory tuning
Recommendations to others considering the product:
Need at application concurrent user performance during the business hours