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Brightdata for research
What do you like best about the product?
If found it easy to request scrapers. I expected some back-and-forth to get exactly the data I need, but the developers got it right the first time. The developers also respond to issue very quickly. Tickets I've submitted have generally been resolved in less than 24 hours.
What do you dislike about the product?
It can be difficult to predict the cost of a given number of inputs to the scraper, because different inputs lead to different numbers of page loads. There may not be any way for Brightdata to change this.
What problems is the product solving and how is that benefiting you?
I'm researching the costs and benefits of sponsored content on social media. Through Brightdata, I've been able to collect a large volume of social media data to analyze.
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Excellent support for Academic Research Project
What do you like best about the product?
I have used the platform for one research project so far, but am planning to collaborate with Bright Data again in the future. In my opinion their platform is quite intuitive and easy to use, also because they conduct an onboarding session including a video tutorial. The data was provided in a way that was easy to implement and integrate into my research workflow. Their staff was super responsive via mail and we also had multiple zoom calls to discuss any issues. Further, they actively promote our colloboration which increases the exposure of my own research: https://brightinitiative.com/partners-stories/insead-felix
What do you dislike about the product?
So far there is nothing that I disliked about Bright Data. It is true that some technical knowledge is helpful to make the most use of the resources that they provide. Lastly, I can only speak to the quality of the Bright Initiative; I did not use any commercial services.
What problems is the product solving and how is that benefiting you?
I was working together with the Bright Initiative of Bright Data. Specifically, they supported me with a research project investigating the behavior of social media users. For this I need to gather vast amounts of data from multiple social media platforms. Bright Data supported me by granting me access to thei Dataset Marketplace which allowed me to filter through the Instagram data to create a comprehensive set of data relevant for my study. In addition to the pro bono provision of data, Bright Data also convinced me with excellent technical support.
Academic collaboration in "BrightData initiative"
What do you like best about the product?
The team is approachable and will answer questions quckly.
It is very easy to use the readt made data datasets, and preview them
The web interface is well made: clear, with the proper amount of info, but not overloaded.
It is very easy to use the readt made data datasets, and preview them
The web interface is well made: clear, with the proper amount of info, but not overloaded.
What do you dislike about the product?
As ackademic collaborator, I did not pay the fees, so not sure about it but it seems that scraping is expensive.
On the other hand, it is also expensive to set all these proxies...
On the other hand, it is also expensive to set all these proxies...
What problems is the product solving and how is that benefiting you?
Accessing large dataset not available otherwise
White glove service
What do you like best about the product?
The Population Project attempts to list the full name and date of birth of all humans alive. We're constantly looking for online resources, querying Google in various languages and from multiple locations. We found about Bright Data as we were looking for a provider of proxies.
We got lucky enough to be handpicked as a non-profit partner and joined the Bright Data Initiative program as a result. We now have access to the full spectrum of Bright Data's services, a privilege on which it's difficult to pin a dollar value. The breadth of the product range is mindboggling.
What I like best about Bright Data is the ease of interaction with both the service and the technical teams. All of our questions or requests are quickly accommodated. I wish all our IT providers were as kind and diligent!
We got lucky enough to be handpicked as a non-profit partner and joined the Bright Data Initiative program as a result. We now have access to the full spectrum of Bright Data's services, a privilege on which it's difficult to pin a dollar value. The breadth of the product range is mindboggling.
What I like best about Bright Data is the ease of interaction with both the service and the technical teams. All of our questions or requests are quickly accommodated. I wish all our IT providers were as kind and diligent!
What do you dislike about the product?
It took me a bit of time to get acclimated with the dashboard interface and the permission system. But we're all good now!
What problems is the product solving and how is that benefiting you?
We query search engines thousands of times a day. Bright Data helps us emulate the experience of running searches from multiple countries or platforms.
We analyze Tiktok's personalization algorithm worldwide thanks to Brightdata's global network.
What do you like best about the product?
I like the different form of integration for technical tools, so we can build a toolchain that can easily integrate with the network.
We are building tools in the big and still loosely defined area of platform responsibility, and we need to simulate user behavior. With BrightData, our IP address is considered residential and we don't qualify as a bot, so we can investigate personalization and localization algorithms with less difficulty.
We are building tools in the big and still loosely defined area of platform responsibility, and we need to simulate user behavior. With BrightData, our IP address is considered residential and we don't qualify as a bot, so we can investigate personalization and localization algorithms with less difficulty.
What do you dislike about the product?
If I don't like something about brightdata, it's because I haven't read the documentation well enough to understand what's going on.
What problems is the product solving and how is that benefiting you?
Because platforms behave differently for users with different languages and source IP addresses, brightdata's global network allows me to easily compare how the same app would behave differently for the same content.
Product worked great
What do you like best about the product?
Bottom line is that the product worked great. Collecting the publicly available data that I needed manually was impractical, so Bright Data's help was critical.
What do you dislike about the product?
Nothing really. The product suited my needs perfectly.
What problems is the product solving and how is that benefiting you?
I needed information on real estate listings over 200 markets. With their web tool, I was able to get this information over all 200 listings. I was able to use this information in an academic study.
Best value for the money
What do you like best about the product?
Service quality, support is awesome, fast responses and always resolving the issues. Couldn't find other providers of similar products to have this complete list of services.
What do you dislike about the product?
Maybe the lack of benefits for long lasting clients?
What problems is the product solving and how is that benefiting you?
The essential of our business is to get the data correctly. Their services help us to do so.
It is the best in my work life
What do you like best about the product?
It is the best in my work life,and very useful for me, I would like share it with my friends
What do you dislike about the product?
No, I like it so much, ease of use,It help me so much
What problems is the product solving and how is that benefiting you?
I can use it to access foreign network fastly and get quick response.
Outstanding quality of services and customer support
What do you like best about the product?
The porfolio of services covers all our research requirements. The stability and speed of the solution has not been compromised even once since we'd started using it on a daily basis more that a year ago . We've had a few questions when designing a very specific solution which were all immediately awnsered by the tech team. The integration with the remaining components was very quick due to very flxible configuations. The reach of the data analysis that we have obtained from the tools is unprecedented.
What do you dislike about the product?
We've not enountred any shortcomings with regards to the product, commnication or service therefore there is nothing that we could recommend to improve.
What problems is the product solving and how is that benefiting you?
Bright Data solves our fundanmental issue of accessing large numbers of websites in search for disinformation. We need to be able to scan as many various media sources as possible therefore we cannot technicaly negotiate indivdually the terms of accessing data for each source.
WIthout Bright Data our scrappers are often not let in, blocked or severly slowed down after several requests. Bright Data allows us to bypass those restriction and increase our ability for data collection by orders of magnitude.
WIthout Bright Data our scrappers are often not let in, blocked or severly slowed down after several requests. Bright Data allows us to bypass those restriction and increase our ability for data collection by orders of magnitude.
Really good support
What do you like best about the product?
The support team is really reactive. Every time I had to contact them, my issues were solved in less than 12h. It's really appreciated to be able to move forward with a provider that is so dedicated to his customers.
What do you dislike about the product?
The data collect industry is quite an strange/obscure one. More transparency would be appreciated but I think that's the way it is.
What problems is the product solving and how is that benefiting you?
Bright Data helps by passing bot detection services.
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