Catchpoint Internet Performance Monitoring Platform
Catchpoint SystemsExternal reviews
115 reviews
from
and
External reviews are not included in the AWS star rating for the product.
It's easy to use and setup alerts
What do you like best about the product?
Strong focus, excellent experience, driven to drive company success. Monitors everything from development to production that can affect your end-user experience
What do you dislike about the product?
New to this app there really isn’t anything that we dislike about the platform. The only thing that we struggle with is carving out enough time to fully utilize the capabilities of the platform. It is a feature-rich platform, and we are only scratching the surface on its capabilities. But what we do use is invaluable to our success
What problems is the product solving and how is that benefiting you?
We have since added real user measurement and continue to build out high-value dashboards that are used across our organization to proactively monitor, manage, and improve our website’s performance.
Customer perspective monitoring with reachability focus.
What do you like best about the product?
In my experience catchpoint has the broadest number of test locations for running tests to measure your customer’s experience. With too many other products, you are testing from cloud locations back to your applications which are often also cloud-based. CatchPoint combines that excellent visibility with exceptional customer service.
What do you dislike about the product?
I think there is an opportunity to make script writing easier, perhaps by providing a recorder. It would also be nice to have more control over the default data retention policies.
What problems is the product solving and how is that benefiting you?
Our company runs software from multiple datacenters and cloud locations; seeing disruptions or changes between locations is very difficult to troubleshoot with monitoring how traffic travels between locations over time. Catchpoint provides this visibility. We deliver services to our customers all across the United States. It is essential to understand when a region is impacted and not our service in diagnosing issues for support.
Catchpoint Review
What do you like best about the product?
How it is able to perform remote validation from all over the planet.
What do you dislike about the product?
Lots of clicks to get down to http response code details.
What problems is the product solving and how is that benefiting you?
Remote monitoring.
Recommendations to others considering the product:
Super simple and great product that just works!
Reliable toolset for synthetic and end user experience monitoring. Very responsive support staff.
What do you like best about the product?
The speed with which they respond to a support request.
What do you dislike about the product?
I did not find anything to dislike in the product.
What problems is the product solving and how is that benefiting you?
Tracking site availability and slowness.
Awesome developer experience
What do you like best about the product?
the monitoring tools it provides to analyze the platform health
What do you dislike about the product?
it can be overwhelming to start with since it has a lot of tools
What problems is the product solving and how is that benefiting you?
monitoring and finding where can we improve our app
Recommendations to others considering the product:
it's worth the try, and it will help you identify network issues easily
Catchpoint has a nice set of unique capabilities to help with monitoring of your applications.
What do you like best about the product?
Large list of actual backbone locations to test from and the data collected.
What do you dislike about the product?
There are not any notable areas within the tool to dislike.
What problems is the product solving and how is that benefiting you?
We are using the tool mainly to ensure our applications are available and reachable from the external prespective. Our other monitoring tools mainly test from cloud locations so don't give us the coverage we were seeking. Additional features such as traceroutes are helpful when troubleshooting potential networking type of issues.
Recommendations to others considering the product:
A great tool to have in your toolbelt and the customer service team is always very helpful and attentive.
Catchpoint Review
What do you like best about the product?
I like user experience of pulling data from different days with multiple tests. It's easy to pick up and hone down on the specific date or time range that we're looking for.
What do you dislike about the product?
I don't particularly appreciate how we have to pick dates and times while using the app manually. If we are monitoring different many or multiple tests it becomes pretty hectic.
What problems is the product solving and how is that benefiting you?
We solve problems by monitoring certain tests that can reduce the friction our customers encounter within our apps.
We can check web transaction failures, availabilites, and many more.
We can check web transaction failures, availabilites, and many more.
Recommendations to others considering the product:
Would highly recommend for monitoring tests.
Catchpoint review
What do you like best about the product?
flexibility, availability of all measurements needed to monitor complex services
What do you dislike about the product?
Sometimes less-intuitive to define alerts with complicated logic - need to understand the platform to define alerts properly.
What problems is the product solving and how is that benefiting you?
Global performance and availability monitoring for services
Catchpoint in action validating and alerting across the globe
What do you like best about the product?
It keeps on checking the site availability across multiple locations across the globes.
It gives an upper hand to end customer in maintaining high availability of sites.
It gives an upper hand to end customer in maintaining high availability of sites.
What do you dislike about the product?
Alert email which comes out from catchpoint should also have filmstrip about the failure steps. This will avoid us to go and check which steps has failed
What problems is the product solving and how is that benefiting you?
Whenever we have performance issues reported by external customers, its hard to check since we are within Intranet zone, if there is slowness Catchpoint triggers the alert and we can correlate it with the customer issues.
Recommendations to others considering the product:
Check on site uptime/downtime, performance issue from multiple locations around the globe and trigger the alert, then Catchpoint is one of the best tool i have come across
Good
What do you like best about the product?
Different graphs (like scatterplot,waterfall) to view the dashboards
What do you dislike about the product?
The chart metrics are not very user friendly
What problems is the product solving and how is that benefiting you?
We are analyzing different service endpoints and monitoring their health.
showing 21 - 30