Catchpoint Internet Performance Monitoring Platform
Catchpoint SystemsExternal reviews
115 reviews
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Lots of option in terms of synthetic test.
What do you like best about the product?
The wide range of nodes available across the globe is great.
What do you dislike about the product?
Nothing. Catchpoint is doing great in terms of synthetic testings.
What problems is the product solving and how is that benefiting you?
Performance comparison for CDN vs Origin, Trouble shooting end user-related issues from a specific location on a specific ISP and many more.
Long live Catchpoint
What do you like best about the product?
Excellent monitoring and alerting strategy, good to learn new cutting edge technology
What do you dislike about the product?
Catchpoint needs more popularity as per its functionality.
What problems is the product solving and how is that benefiting you?
monitoring and alerting problems
It is the best application to track the health of your app. Best way to check the performance.
What do you like best about the product?
To Validate the app performance and capacity.
What do you dislike about the product?
there is no dislike as such, but UI can be done more better
What problems is the product solving and how is that benefiting you?
managing the application performance and strength
Recommendations to others considering the product:
No
the innoveted program. AI super
What do you like best about the product?
capacity,immediatly. very system,perfect
What do you dislike about the product?
moreless pagine overly complicated menus
What problems is the product solving and how is that benefiting you?
find numerous solutions and quick understanding of broken pages
Suburb digital experience
What do you like best about the product?
What I like best regarding Catchpoint application is granting an insight into local API, third party providers, etc...
This assist us to do a deep root-cause analysis and thus demonstrate the visibility of workflow
This assist us to do a deep root-cause analysis and thus demonstrate the visibility of workflow
What do you dislike about the product?
So fa none, the application is running smoothly. It is like a scoop into platforms
What problems is the product solving and how is that benefiting you?
Time wasted in other operations
Multiple platform usage for the same purpose, with Catchpoint, it is an aggregated platform that make managing tasks easier
Providing SLA visibility
Multiple platform usage for the same purpose, with Catchpoint, it is an aggregated platform that make managing tasks easier
Providing SLA visibility
Recommendations to others considering the product:
Read well about the product first and have sufficient knowledge in order to comprehend how to deal with the associated platform and solve the possible issues.
light weight user review of catchpoint
What do you like best about the product?
It discovers problems even before our own monitoring system.
What do you dislike about the product?
The workflow of login is not clear, when I have a logged in session, refreshing another re-directed direct-link will not take me to the destination and need me to login again.
What problems is the product solving and how is that benefiting you?
specific services availability, service availability in a geo-location.
the massive deployment of test agents helped a lot.
the massive deployment of test agents helped a lot.
Best synthetic monitoring you can get
What do you like best about the product?
Catchpoint provides the most comprehensive synthetic monitoring and we rely on Catchpoint to measure our availability from our private and Catchpoint's public nodes around the world. When there is an alert, Catchpoint's debug on error helps identify whether the failure is caused by packet loss and at which hop. In addition, Catchpoint can be directly integrated with our incident management tool.
What do you dislike about the product?
Catchpoint's API still has a lot of improvement opportunities. For example, we want to automate 100% test configuration through API's. However, Catchpoint's API is not available for alert configuration. We still have to manually set the alert using Catchpoint's Web portal. The other feedback from our users is that Catchpoint UI is not intuitive especially when navigating between divisions.
What problems is the product solving and how is that benefiting you?
Alert on any service availability issue and provide SLA reporting on availability.
Critical tool for SRE.
What do you like best about the product?
Robust and flexible tool set, with a support and dev staff that listens.
What do you dislike about the product?
All of my dislikes have been addressed by the company in sprints.
What problems is the product solving and how is that benefiting you?
Ability to ensure product reliability globally, and have the information to act quickly if something goes wrong. In addition, I lead 2 operations teams, whose expertise varies. My support engineer has been able to jump in and help us diagnose issues, which is above and beyond.
Recommendations to others considering the product:
I dinged Catchpoint slightly for ease of use, set up, and admin. I wish the questions were worded differently, but even though some aspects of the tool are more complex than competitors, the functional gains make the LOE worth it hands down.
Excellent tool for monitoring our site
What do you like best about the product?
We tried a lot of different tools before settling on Catchpoint. The big differentiators for us were the depth of the analysis, so we can really get to the root of problems when there are errors on our site; and the versatility of the dashboards and analytics, so that we can generate meaningful reports and answer questions that other tools wouldn't be able to express.
We also get good use out of the internal nodes for testing our internal applications.
We also get good use out of the internal nodes for testing our internal applications.
What do you dislike about the product?
There is some ability to filter out noise but a bit more flexibility there would be nice.
What problems is the product solving and how is that benefiting you?
We use Catchpoint both for ongoing monitoring of our site, and for validations during deployments and updates.
Exceptional product and service - treat our relation as both partnership and customer
What do you like best about the product?
Tools make it very easy to fully understand where there are availability and performance issues with customer-facing web applications. And their product provides the ability to dive deeply into the details of the symptoms that help to pinpoint the root cause of problems and opportunities.
What do you dislike about the product?
The pay-by-point system that is used to purchase their product can make it challenging to project the cost and track usage of points, though I am not aware of any alternative to this model. It is just something to be aware of.
What problems is the product solving and how is that benefiting you?
The infrastructure used to deliver web applications (websites) to millions of prospects and customers to any device is built on a complex network and software architecture. Many different tools are in place to monitor availability and measure performances within specific systems, layers and components, but we lacked a holistic view from the perspective of the end user. Catchpoint fills that gap and then some. We periodically evaluate alternative tools, but Catchpoint continues to be the most effective and best value since it was first used in 2014.
Recommendations to others considering the product:
Start with a free trial and ensure you kick the tires hard. Understand the points system before purchasing and make sure someone at your company governs the use of the product and tracks point usage.
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