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External reviews

96 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    ANINDITYA S.

Long live Catchpoint

  • December 22, 2021
  • Review provided by G2

What do you like best about the product?
Excellent monitoring and alerting strategy, good to learn new cutting edge technology
What do you dislike about the product?
Catchpoint needs more popularity as per its functionality.
What problems is the product solving and how is that benefiting you?
monitoring and alerting problems


    Capital Markets

Catch point review

  • December 20, 2021
  • Review verified by G2

What do you like best about the product?
Great tool, manageable GUI, great support helpful
What do you dislike about the product?
Lack of customizations on dashboards. Cannot fit widgets the way I want
What problems is the product solving and how is that benefiting you?
Site issues slow response times, uptime and node monitoring
Recommendations to others considering the product:
None


    Computer Software

Catchpoint makes web monitoring easy

  • December 20, 2021
  • Review verified by G2

What do you like best about the product?
The customer support is always prompt and helpful.
What do you dislike about the product?
It can be difficult to distinguish between tests that failed due to infrastructure or other internal factors and those that failed due to actual downtime.
What problems is the product solving and how is that benefiting you?
We have been monitoring uptime, customer experience, and tracking our monthly SLA achievement. Catchpoint makes it much easier to report accurate SLA data.


    Information Technology and Services

It is the best application to track the health of your app. Best way to check the performance.

  • December 20, 2021
  • Review verified by G2

What do you like best about the product?
To Validate the app performance and capacity.
What do you dislike about the product?
there is no dislike as such, but UI can be done more better
What problems is the product solving and how is that benefiting you?
managing the application performance and strength
Recommendations to others considering the product:
No


    Sankalp B.

The best synthetic monitoring tool out there

  • December 18, 2021
  • Review verified by G2

What do you like best about the product?
2 things i like the most : the last mile node deployment , and the verbosity of information that is provided
What do you dislike about the product?
- would love to have insights on how to improve performance
What problems is the product solving and how is that benefiting you?
- It is my goto tool to do performance benchmarking


    Information Technology and Services

I've been using Catchpoint for over 10 months now, and it's just AMAZING !

  • December 14, 2021
  • Review verified by G2

What do you like best about the product?
The UI, it's quite straightforward and since there are so many nodes of different cities, we can easily test/check the page performance with the detailed reporting interface.
And the Alerts section is also quite useful at times when running crucial tests.
What do you dislike about the product?
Sometimes the waterfall section gives an "Awww Snap" error on Google chrome if the test has been done on a website that has way too many resources. Then it becomes a bit difficult to extract the data. Apart from that issue, the whole interface works really smoothly.
What problems is the product solving and how is that benefiting you?
We mostly use Catchpoint to run page performance tests on Web Apps and/Or Customer websites. Catchpoint has always provided us with detailed summary reports and when required, waterfall reports containing Network call level Granularity in reporting. All this has helped us fine-tune Our code to enhance the performance.


    Pierpaolo P.

the innoveted program. AI super

  • December 14, 2021
  • Review verified by G2

What do you like best about the product?
capacity,immediatly. very system,perfect
What do you dislike about the product?
moreless pagine overly complicated menus
What problems is the product solving and how is that benefiting you?
find numerous solutions and quick understanding of broken pages


    Information Technology and Services

Suburb digital experience

  • October 30, 2019
  • Review provided by G2

What do you like best about the product?
What I like best regarding Catchpoint application is granting an insight into local API, third party providers, etc...
This assist us to do a deep root-cause analysis and thus demonstrate the visibility of workflow

What do you dislike about the product?
So fa none, the application is running smoothly. It is like a scoop into platforms
What problems is the product solving and how is that benefiting you?
Time wasted in other operations
Multiple platform usage for the same purpose, with Catchpoint, it is an aggregated platform that make managing tasks easier
Providing SLA visibility
Recommendations to others considering the product:
Read well about the product first and have sufficient knowledge in order to comprehend how to deal with the associated platform and solve the possible issues.


    Information Technology and Services

light weight user review of catchpoint

  • July 09, 2019
  • Review provided by G2

What do you like best about the product?
It discovers problems even before our own monitoring system.
What do you dislike about the product?
The workflow of login is not clear, when I have a logged in session, refreshing another re-directed direct-link will not take me to the destination and need me to login again.
What problems is the product solving and how is that benefiting you?
specific services availability, service availability in a geo-location.
the massive deployment of test agents helped a lot.


    Information Technology and Services

Best synthetic monitoring you can get

  • June 25, 2019
  • Review verified by G2

What do you like best about the product?
Catchpoint provides the most comprehensive synthetic monitoring and we rely on Catchpoint to measure our availability from our private and Catchpoint's public nodes around the world. When there is an alert, Catchpoint's debug on error helps identify whether the failure is caused by packet loss and at which hop. In addition, Catchpoint can be directly integrated with our incident management tool.
What do you dislike about the product?
Catchpoint's API still has a lot of improvement opportunities. For example, we want to automate 100% test configuration through API's. However, Catchpoint's API is not available for alert configuration. We still have to manually set the alert using Catchpoint's Web portal. The other feedback from our users is that Catchpoint UI is not intuitive especially when navigating between divisions.
What problems is the product solving and how is that benefiting you?
Alert on any service availability issue and provide SLA reporting on availability.