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Catchpoint Digital Experience Observability

Catchpoint Systems | 1

Reviews from AWS Marketplace

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External reviews

96 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Industrial Automation

Best and user Friendly UI so that we can understand and track and monitor our websites and many more

  • September 16, 2022
  • Review verified by G2

What do you like best about the product?
Simplified UI, readily available across the globe in any location like we can run our script from whichever place we want to, and most importantly we were able to track the history and trends of our infrastructure or the website we were monitoring.
What do you dislike about the product?
Few more options like custom alerting, like scheduling downtime for the test for a specific time range daily for continuously a week or a month at a given time like that options will be helpful.
What problems is the product solving and how is that benefiting you?
We cannot monitor our websites and infrastructure 24*7 so Catchpoint is helping and benefiting us a lot in synthetic monitoring and also for tracking our SSL certs and API's and many more

    Abhinay P.

Catchpoint team is responsive and engaging in helping setup custom tests.

  • July 05, 2022
  • Review provided by G2

What do you like best about the product?
Catchpoint tests help us test the infrastructure from multiple geos allowing us understand latency and connectivity issues from different locations.
What do you dislike about the product?
The new interface is great. It would be helpful if it allows us to create multiple tests at once.
What problems is the product solving and how is that benefiting you?
Catchpoint tests are set up to monitor and alert multiple services in the infrastructure from global test nodes. The alerts help us in diving right into the nodes that need attention.

    Prakul R.

Great tool for synthetic monitoring &end-user experience. But needs to upgrade with a few features.

  • June 17, 2022
  • Review verified by G2

What do you like best about the product?
Network level details for a given test step
What do you dislike about the product?
New UI doesnt allow to perform custom nth percentile feature, which was great in old UI.
What problems is the product solving and how is that benefiting you?
Synthetic monitoring of business critical pages on the production environment
Recommendations to others considering the product:
1. Customization around filmstrip snapshot interval for any given test execution instance.
2. Provide custom nth percentile option in new UI while pulling out a report for any specific test instance

    amrutha v.

Catchpoint is a market leading synthetic monitoring tool.

  • June 17, 2022
  • Review provided by G2

What do you like best about the product?
Differnt synthetic monitoring solution is available within Catchpoint. In our organization we are using 20 differnt sythetic monitoring solution from Catchpoint.
What do you dislike about the product?
Slowness on the catchpoint Uuser Interface. Especially in new UI, and we dont see an option to switch to new UI from the legacy version, but we do have an option from legacy version to new UI.
What problems is the product solving and how is that benefiting you?
helps customers to analyse the with business transaction performance, how the application is behaving.

    Jeff Hyeongjun K.

Extremely useful to monitor through many type of ways. Clear view and detail water fall/break down.

  • June 16, 2022
  • Review verified by G2

What do you like best about the product?
Monitoring from specific location (mostly using Synthetic) for our services and alerting when any errors occurred.
Compare performance through metrics, TTFB, DNS, SSL, Wait, Load, etc ... before / after or A vs B
What do you dislike about the product?
Not much using classic Dashboard. Creating/Updating Dashboard needs to be improve for more comfortablility. Still some of features are under classic UI. When they are migrated to new UI? Since using new UI, now I'm very used to new UI but still see some classic UI page when seting SSO, or etc.
What problems is the product solving and how is that benefiting you?
Through waterfall / breakdown summary detail, we can investigate and find response from header capture or screen-shot image from global locations of agents. We delivery our service through Web protocol (HTTP/HTTPS). This kind of information is very useful for troubleshooting.
Recommendations to others considering the product:
There are many monitoring tools in the world. I think Catchpoint is one of the best tool. This is why I've been using Catchpoint almost for 8 years.
I've tried to use or used Dynatrace, PingDom, NewRelic before. but, I keep using Catchpoint till.

    Computer Software

Catchpoint- A tool to monitor your app performance

  • June 16, 2022
  • Review provided by G2

What do you like best about the product?
With automatic test running across different nodes gives Organization to test and analyse app performance across different geographical regions
What do you dislike about the product?
It would be better if catchpoint suggests best practices to improve performance for a test
What problems is the product solving and how is that benefiting you?
Catchpoint is helping us in improving performance of website which is key to our user experience

    Information Technology and Services

Awesome Real Time Testing Solution

  • June 16, 2022
  • Review verified by G2

What do you like best about the product?
The RUM and testing helps us a lot to get real time analytics
What do you dislike about the product?
Nothing really that I know of , but we're still exploring catpoint and it's intergrations.
What problems is the product solving and how is that benefiting you?
Real Time User monitoring, Metric analytics and Alerting setup. Yes, it is able to test users in various regions of the world.

    Consumer Services

Used Catchpoint to test performance of different CDNs, got quite good experience and results

  • June 15, 2022
  • Review provided by G2

What do you like best about the product?
User friendly console, différent types of tests.
What do you dislike about the product?
Not as much POPs as I would like (very few servers in some regions), also does not take into account ISP market share. For example if you select 5 ISPs where 2 have let's say 95% of market share it would be good to take this into consideration.
What problems is the product solving and how is that benefiting you?
Choose a CDN based on performance.

    Yung-Feng C.

CatchPoint is my live saver!!

  • June 06, 2022
  • Review verified by G2

What do you like best about the product?
Monitoring tool. Since our APIs have to be up 24/7, we use CatchPoint as a monitoring tool. If something happens, CatchPoint will trigger PageDuty to notify our on call person.
What do you dislike about the product?
JavaScript editor. It is very difficult to use. Our team uses another JavaScript Editor. Once coding is done, we copy and paste into CatchPoint.
What problems is the product solving and how is that benefiting you?
CatchPoint provides a sequence of API calls. It is similar for us to invoke multiple endpoints via the Postman tool.
Recommendations to others considering the product:
Enjoy

    Automotive

Catchpoint is demonstrably useful, relatively easy to use and navigate, and has great support!

  • May 12, 2022
  • Review verified by G2

What do you like best about the product?
The support team is extremely responsive!
We've also been able to use the running tests to find and fix issues.
What do you dislike about the product?
Support for windows nodes was discontinued
What problems is the product solving and how is that benefiting you?
Internal network validation and website performance have been the main areas of focus

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