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Experience with catchpoint
What do you like best about the product?
It is a powerful tool-It has many useful functionalities -It has support for different kinds of test -It has an excellent support team
What do you dislike about the product?
Need to work on their documentation part and make it more robust
What problems is the product solving and how is that benefiting you?
It helped me monitor the applications in an efficient manner and test them effectively across the globe
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Catchpoint review - Dafabet
What do you like best about the product?
Multiple options for tests and granular visibility when using waterfall feature, plus the overview it gives for availability and site speed. Overall, very useful
What do you dislike about the product?
Not enough information for last mile visibility, although the option exists and there some beginning steps to facilitate this side of the tool. It would help to also have last mile alongside synthetic
What problems is the product solving and how is that benefiting you?
Visibility of site speed and availability per region/territory, plus waterfall features for testing loading of separate assets - scripts, images, overall contnt etc
Recommendations to others considering the product:
Give it a try!
Catchpoint can monitor various kind of application
What do you like best about the product?
free style script, you can tailor made your testing
What do you dislike about the product?
error screen is too complicate to analysis
What problems is the product solving and how is that benefiting you?
we use catchpoint to monitor many application and website
Best in class Synthetics Monitoring Solution
What do you like best about the product?
Catchpoint has an extensive group of testing locations all over the world. Enterprise nodes also provide excellent coverage inside the internal network.
What do you dislike about the product?
Catchpoint solutions for RUM element of DEM is not as strong as other platform solutions available.
What problems is the product solving and how is that benefiting you?
The ability to test from so many geographies is powerful and puts Catchpoint on a higher level than other solutions. We have reduced downtime by and performance issues by extensively testing our web sites using Catchpoint.
Recommendations to others considering the product:
Catchpoint is a great solution for those looking for an extensive synthetics monitoring solution. And they are continually making it better. I highly recommend this product.
Catchpoint provide us a crucial functionality to observe outside network traffic for our business.
What do you like best about the product?
Ease use, help from the team and how much we could accomplish with little time investment.
What do you dislike about the product?
Nothing major, but having more integration across different product suite to bring more visibility for internal teams would be great.
What problems is the product solving and how is that benefiting you?
We use Catchpoint for edge traffic monitoring for our critical business functionalities to understand the gaps and outages.
Catchpoint 2022 review
What do you like best about the product?
The ease of building test scripts. The instant test facility has been very useful to build new scripts or to test new steps before full deployment. The new Symphony UI looks promising but still needs more work.
What do you dislike about the product?
Challenges in trying to get Single-Sign on scripts to work.
Some tickets opened with Catchpoint seem to take "forever" to resolve and the updates to the ticket while waiting for a positive outcome is mostly vague enough to ignore. The updates do not indicate whether they are 30% or 70% complete on providing a solution to the issues raised in the ticket. Because some tickets take so long to resolve, I sometimes forget the history of events for the ticket and have to read the ticket from the start to recall the progress of the issue.
The Symphony UI takes some getting used to but there are still gaps that need to be filled that are replacing "equivalent" functions from the old UI.
Some tickets opened with Catchpoint seem to take "forever" to resolve and the updates to the ticket while waiting for a positive outcome is mostly vague enough to ignore. The updates do not indicate whether they are 30% or 70% complete on providing a solution to the issues raised in the ticket. Because some tickets take so long to resolve, I sometimes forget the history of events for the ticket and have to read the ticket from the start to recall the progress of the issue.
The Symphony UI takes some getting used to but there are still gaps that need to be filled that are replacing "equivalent" functions from the old UI.
What problems is the product solving and how is that benefiting you?
Catchpoint has been useful in helping us to quickly setup monitoring for the many web properties we have. Integrating the Catchpoint alerts with Moogsoft has been helpful because Moogsoft has been the main "alert aggregator" for us. Since Moogsoft is also integrated with PagerDuty, it means that our customers would get the benefit of getting paged or pager escalations via PagerDuty without much effort. We didn't have to setup Catchpoint email alerts for each application team as they were added to Catchpoint. The new alert webhook feature has finally been made available which will help to reduce the number of calls we had to make to determine if any new Catchpoint alerts needed attention.
Recommendations to others considering the product:
It would help if you did your due diligence when comparing similar products based on your needs
Solid product with many opportunities in Prod support, QA, API test, and more.
What do you like best about the product?
Catchpoint is often described as an 'automated synthetic test tool' - and it can be. But scratch the surface and you will find many other abilities - for example a worldwide network of test nodes for frontend testing. In addition,
For example, API testing
For example, API testing
What do you dislike about the product?
The frontend could use a little work as it's somewhat dated. Be great to have additional pro services bench strength too.
What problems is the product solving and how is that benefiting you?
Started with production support - reliability and performance testing. This tool spans our code - and all our vendors using the 'broswer' as the final arbitor. We are now expanding to API/QA testing. Those tests will, eventually, be promoted to production support to complete the devops cycle.
Recommendations to others considering the product:
Don't think of CP as a 'synthetics' tool, think of it in terms of the challenges you need to address - and then leverage the CP team to help you meet those objecives.
On prem and AWS cloud monitoring
What do you like best about the product?
Ease of configuration, the number of global nodes around the globe, the customer support team is fantastic to work with, and technical support also goes above and beyond to help. Test granularity is beyond other RUM and synthetic monitoring tools. It can certainly get complex configuring some tests, but if you ever get lost or stumped, the support team is always available and willing to help with a solution. Not only will they help configure tests for monitoring, but they also will help analyze each test and provide their expertise.
What do you dislike about the product?
Cost is the only negative I can think of. Points dissipate quickly with very few tests configured, but the tool does much more than other similar RUM and synthetic monitoring tools, so the cost many times is irrelevant.
What problems is the product solving and how is that benefiting you?
On prem network infrastructure monitoring, DNS monitoring, AWS app packet loss detection, CDN/Origin monitoring, app latency issues, etc.. Catchpoint fills a gap in synthetic monitoring that our BUs currently are missing.
My account team has been consistently helpful throughout our contract.
What do you like best about the product?
Wasil and Alexa have been available on monthly check-in calls to review any outstanding issues. Wasil has been a key resource in setting up various dashboards and reports.
What do you dislike about the product?
The new UI has been challenging to get the hang of. It seems that some features like performance graphs are available in the new UI, but reports is still only accessible in the out UI. Wasil is going to give my team a training in the next few weeks.
What problems is the product solving and how is that benefiting you?
Running external backbone tests side-by-side with enterprise onprem tests has been very helpful. This helps to rule-out any external IPS issues.
Amazing
What do you like best about the product?
Scatterplot graphs are super helpful to analyse
What do you dislike about the product?
Nothing that I can think of. Everything seeems to be good.
What problems is the product solving and how is that benefiting you?
Monitoring the response time of one of application hosted on ServiceNow platform in NIke
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