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The irreplaceable tool
What do you like best about the product?
I use Catchpoint on a daily basis. It serves the exact need of our Digital Experience Monitoring team. I find the ability to run different types of tests around the globe very convenient and accurate. Tracepoints are one of my favorite features in Catchpoint, and I like how I can easily visualize the data we collect through dashboards and favorites.
What do you dislike about the product?
When I trend data for a period of time that is longer than three days, I face some slowness, even in the mouse movement, unless I enable the breakdown. Also, I don't particularly appreciate it when the data exceeds the amount allowed in a chart
What problems is the product solving and how is that benefiting you?
We are monitoring our cutomers shopping experience, plus the services and APIs used in the company, and tools as well
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Simple yet sophisticated tool
What do you like best about the product?
Flexibility in the tool for configuring tests and alerts. Excellent charting capabilities, Good customer support, and competitive pricing.
What do you dislike about the product?
I wish Catchpoint also has APM capabilities (Tracing, etc).
What problems is the product solving and how is that benefiting you?
Critical services monitoring to reduce the MTTD for our issues. 3rdparty monitoring for availability and performance. Trending of our site's performance and availability.
Good system for monitoring web experience
What do you like best about the product?
Help to have an idea of the performance of a website.
What do you dislike about the product?
Video part is completely missing. It is useless for native mobile application.
What problems is the product solving and how is that benefiting you?
Solved performance issues.
Benefits: historical data. Having the probes enabled, you can know the performance of a specific monitored period
Benefits: historical data. Having the probes enabled, you can know the performance of a specific monitored period
A game changer
What do you like best about the product?
Unique global coverage: the number of pops is very extensive
What do you dislike about the product?
Sometimes bud fixes don't have a clear ETA
What problems is the product solving and how is that benefiting you?
It allows a global visibility no other solutions were able to address nor are able to do today
Visibility into what is happening on your site
What do you like best about the product?
Able to detect problems early by putting tests in place to detect delays or outages when trying to access different pages on your site.
What do you dislike about the product?
The UI is complex, and it is difficult to fine-tune email alerts not to set off false alarms. Repeated email alerts do point to a possible problem.
What problems is the product solving and how is that benefiting you?
Identifying issues with our host, CDN, DNS, or things beyond our control. When the problem is within our control, we can detect it early and provide data to validate our report to various service providers.
CatchPoint to our inventory for visibility and ability to scale monitoring to multiple product sets
What do you like best about the product?
The ease of using the simulator and build used cases based monitoring for synthetics and also build complex payload monitoring for their response metrics across regions.
What do you dislike about the product?
There would always be some monitoring that might not exist as Bad Reputation of Messages going out.
What problems is the product solving and how is that benefiting you?
Have a centralized view of the product availability and user response time over customer sites.
Recommendations to others considering the product:
Those who want a quick turnaround to build monitoring across web/api etc and simulate user experience this is a good tool.
Easy to use and can be easily integrated to our system which makes it easier for our team
What do you like best about the product?
It can be easily integrated to our own system which makes it easier for our team of Site Relibility Engineers as they can view all the signals from our different monitoring system in single place without moving from one site tot he other.
What do you dislike about the product?
Sometimes cloud agents are flaky, causing availability data inaccurate.
What problems is the product solving and how is that benefiting you?
We use catchpoint to monitor our availability across different continents.
Catchpoint is one of my daily tools i depend on to check and monitor websites availability & perfor
What do you like best about the product?
Less false positives and gives the enough info to troubleshoot an issue
What do you dislike about the product?
new portal and i am still getting used to it :)
What problems is the product solving and how is that benefiting you?
site availability and performance problems.
Traffic Analyst
What do you like best about the product?
Being able to constantly test multiple sites constantly so we can easily pinpoint the start time of errors
What do you dislike about the product?
How you have to refresh the page constantly when applying new filters
What problems is the product solving and how is that benefiting you?
We monitor our sites in real time and use it to investigate failures
Infrastructure Monitoring
What do you like best about the product?
Various tests across all regional locations with all types of enterprise agent nodes
What do you dislike about the product?
UI is good but should improve more user friendly
What problems is the product solving and how is that benefiting you?
Alerts for a test fail and Identifying the root cause of the issue based on test results
Recommendations to others considering the product:
Better infrastructure visibility and monitor the availability of services
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