Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
SImple,& Easy
What do you like best about the product?
I like the simplicity, easy to capture leads, do the follow ups, etc.
the part of the deals it also great. we can see clearly in which stage the potencial customers are.
the part of the deals it also great. we can see clearly in which stage the potencial customers are.
What do you dislike about the product?
The only feature i dont like at all and its a little bit confusing the part where yo convert your leads to a deal.
What problems is the product solving and how is that benefiting you?
Before freshsales we use a spreadsheet to organize and track leads and the stage of the lead.
Now its all in one place.
The email tracking is aswome, now we can have an idea if the client read our emails, proposals, etc.
Now its all in one place.
The email tracking is aswome, now we can have an idea if the client read our emails, proposals, etc.
- Leave a Comment |
- Mark review as helpful
From Salesforce to Freshsales
What do you like best about the product?
The sales team liked the ease of use compared to SalesForce. Very Intuitive and half the price of SalesForce.
What do you dislike about the product?
Migration from SalesForce to FreshSales was not easy. Partly due to mismanagement of SalesForce data.
What problems is the product solving and how is that benefiting you?
Better/easier integration with outlook.
excelente CRM
What do you like best about the product?
A ferramenta é bem útil, consigo enviar emails personalizados, agendo as minhas tarefas. Recebo alertas de emails lidos, das tarefas, respostas dos emails, tudo pela plataforma. muito fácil de customizar
What do you dislike about the product?
Quando você abre uma tarefa pelo alerta, poderia vir junto o contato ou link do contato.
What problems is the product solving and how is that benefiting you?
Os benefícios são organização e controle, isto te ajuda a dar mais foco no que precisa ser feito.
Easy to use CRM with great customer service
What do you like best about the product?
I like how flexible it is. I can adapt the fields to my business easily along with a clean looking interface makes it a pleasure to use. Email opened and clicked as well as bulk email for a reasonable price compared with competitors. A mobile app for free.
What do you dislike about the product?
The reporting isn't as intuitive to use as other CRM's in my opinion although I am a new user the CRM's generally. I'd like the option to have links show as hyperlinks in a custom field rather than just text that I have to copy and paste into a new window to open. Also, integration with Facebook messages would be great and I understand that's on the cards, I just hope it's not in the top level product only.
What problems is the product solving and how is that benefiting you?
Keeping track of all contact with leads and clients so I can follow up quickly and easily. I love the email templates feature as well to make replying super quick.
Recommendations to others considering the product:
I took some time comparing CRMs before deciding to trial Freshsales and feel that the product is more than comparable to the better known CRM's out there yet at a much lower price point.
Great functionality and very straightforward interface
What do you like best about the product?
Overall, I love the design and ease of use of the platform. Also, it's great to have the option of defining multiple pipelines for more complex types of deals. The interface is the fastest and cleanest I've seen from among Hubspot and salesforce.com and you can really just do everything from the pipeline view.
What do you dislike about the product?
There is no direct Gmail integration, like in Hubspot for example, at the moment. The Freshsales email client is nice, but it doesn't match the functionality or feel of Gmail, although that may change with time.
Also, I do miss the timeline view that you had in your deals in Hubspot - it was much easier to add in notes, for example or to manually log calls. However, these are not deal breakers.
Also, I do miss the timeline view that you had in your deals in Hubspot - it was much easier to add in notes, for example or to manually log calls. However, these are not deal breakers.
What problems is the product solving and how is that benefiting you?
Freshsales makes it easy to manage a large number of inbound leads and to monitor their stage in the sales cycle.
Great App for Sales
What do you like best about the product?
Good Layout and a nice way to Organise all your contacts and leads.
What do you dislike about the product?
Not a good iPad App, you can just use the website.
What problems is the product solving and how is that benefiting you?
A nice overview of all our leads and contacts. Furthermore Perfect to contact them directly and have links to the conversations.
Great Service
What do you like best about the product?
The best start up CRM service i have ever seen in the US , I would recommend this service to anyone and i can be honest i dont do surveys but i must for this company
What do you dislike about the product?
Nothing I can honestly say about this company
What problems is the product solving and how is that benefiting you?
The ability to call and properly document a customer concern gives me the ability to solve many problems
Recommendations to others considering the product:
Looking for good product at good price
Amazing software
What do you like best about the product?
The software is amazing. It has really boosted my business.
What do you dislike about the product?
The only negative thing is that you can only get email templates when you pay.
What problems is the product solving and how is that benefiting you?
I can keep track of my customer detaila.
Great CRM system for a small B2B company
What do you like best about the product?
Very easy to set up a trial account and start trying out the system. We are still in the early stage of implementing the system and adjusting our processes to fit the system. Importing accounts and contacts was very easy. Integration with Office 365 and MailChimp was also a breeze.
What do you dislike about the product?
Bulk emailing to thousands of recipients was a bit problematic so instead I was able to use a third-party integration module with MailChimp. Wish it were easier within FreshSales but the workaround will have to do, for now.
What problems is the product solving and how is that benefiting you?
One place for all our business contact information (emails, addresses, etc). One place for all our leads, deals and pipeline management.
Not as good as it looks.
What do you like best about the product?
They try really hard and the product looks interesting at first. But that's about it.
What do you dislike about the product?
Pressure sales tactics. Once you've signed up, they magically disappear when you need help. Product in unstable and unreliable and the only way to get support is to told them you will close the account. Then, suddenly, you get really fast and nice (but useless) support.
What problems is the product solving and how is that benefiting you?
It's a CRM. We hoped it would help us to make our sale process more efficient, but automation is unreliable as for now and you have to enter the same information about the same customers many times for whatever reason. Many scheduled emails are just not sent, they know it's a problem but can't/won't help us. Not recommended.
Recommendations to others considering the product:
Try it before you buy, don't hope support to help you after you signed up.
showing 1,011 - 1,020