Freshsales
Freshworks Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,207 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great product, must have for sales development and outreach
What do you like best about the product?
Easy to setup, learn, and use to add scale and sophistication to your sales process.
What do you dislike about the product?
A few minor things related to usability but the team there is very, very responsive
What problems is the product solving and how is that benefiting you?
Improved prospecting, better insight, ability to standardize approach via templates and lead scoring.
Recommendations to others considering the product:
Full featured 30 day trial. Set it up and see how it works for you.
Great experience !
What do you like best about the product?
Fresh Sales is an awesome way to manage sales team's pipelines & communicate with customers thru phone / emails! the variety of filters for summarizing your data which makes it possible to group and organize results and reporting analytics the way you want it. Its a must for every growing sales focused business and considering the affordable price options, it definitely delivers much more for every $ invested.
What do you dislike about the product?
Would love for the Outlook calendar also to be integrated at the earliest. As of now this is not yet available.
What problems is the product solving and how is that benefiting you?
We were using only Excel sheet before. Now with FreshSales, we are able to sort and qualify leads better, able to follow up on sales opportunities more systematically and on time, prioritize & rationalise our follow up activities and increase our target reach rates faster.
Recommendations to others considering the product:
Please go for it
Great tool for CRM
What do you like best about the product?
Some of the feature that I like are Bulk email feature, ability to rank the customers based on the conversation, synchronizing our email accounts.
What do you dislike about the product?
There is an option for adding an appointment option, but it only works if you have an app in your mobile. we dont get a email notification and we cant add it to our Google calender or any other calender.
What problems is the product solving and how is that benefiting you?
Following up with various National and International customers
Recommendations to others considering the product:
Every startup needs a CRM tool for following up with their customer., When if comes to CRM freshsales is the best one.
Solid CRM Platform
What do you like best about the product?
Freshsale's UI/UX is great, especially when compared to the competition. I have tried them all, and the aesthetics and organization of Freshsale's features is what ultimately won me over. Their pricing model is also extremely affordable and fair. We are excited to see the other apps Freshworks rolls out with.
What do you dislike about the product?
Having the ability to create quotes, contracts, and invoices would be great!
What problems is the product solving and how is that benefiting you?
We are currently utilizing Freshsales to manage sales, organize tasks, and enhance customer relationships. Being able to integrate with Freshwork's and other third-parties' applications has been a major benefit as well.
Recommendations to others considering the product:
We found the bottom line to be that Freshsales provides an extremely thorough CRM solution at a fraction of the cost of other less-capable systems.
Very efficient sales erp
What do you like best about the product?
seamless integration of accounts, contacts and opportunities
What do you dislike about the product?
in the mobile app search is segregated as accounts, contacts and leads whereas in the website one single search bar helps in looking up the entire database
What problems is the product solving and how is that benefiting you?
I'm having all of my accounts contacts on the go whenever I need it on my phone.
WOW! Fresh Sales is the most extensible and robust CRM I have used sense Sales Force
What do you like best about the product?
I like how intuitive it is and how it is seeming to have been designed by someone in sales
What do you dislike about the product?
I dislike the click to call bad functionality
What problems is the product solving and how is that benefiting you?
Business problems that are being solved are the need for a one stop shop for CRM and workforce optimization
Recommendations to others considering the product:
Definitely want to have an auto dialer along with it that has Fresh Sales Intergrationb
No fuss CRM System; Built for the modern Sales Team
What do you like best about the product?
- The Clean User Interface
- Pricing
- Deals Section of Freshsales
- Pricing
- Deals Section of Freshsales
What do you dislike about the product?
Since I lead the account management team, my use case (renewals and upsells) is a little different from the primary solution Freshsales and other CRM solutions provide - Drive New sales.
Because of this, I find several challenges in using CRM systems (Freshsales, Salesforce etc)
Because of this, I find several challenges in using CRM systems (Freshsales, Salesforce etc)
What problems is the product solving and how is that benefiting you?
It helps our sales team know what renewals and upsells we are working on...
Coordinating a Team needs tools
What do you like best about the product?
It's an easy to use tool with great UX And usage scenarios.
Integrates with freshdesk suite of tools
Integrates with freshdesk suite of tools
What do you dislike about the product?
Hard on novices starting out on the tool - takes time to undestand all the details
What problems is the product solving and how is that benefiting you?
Sales team coordination
Recommendations to others considering the product:
Get started and learn what the tool can do -especially recommended is the training
I love Fresh sales
What do you like best about the product?
What I exactly like is that it has everything at one place. Mail, insights, reports , deals details everything.
What do you dislike about the product?
I just want to have more third party integrations like others apps do.
What problems is the product solving and how is that benefiting you?
My sales improved a lot
The Best CRM
What do you like best about the product?
There’s so many good things to say about Freshsales. I have used Salesforce, Sugar, and Nimble and tried others as well. Freshsales has all the features we need and then some, yet it is easy to use and intuitive with a oleasant UI and no bloatware. Most important, my team has less issues using Freshsales than several other CRM platforms we have tried.
Love the email, read receipts, and reply notifications. It’s so easy to to notice emails needing a response with the number badge on the Leads or Contacts menu icon. The click to call is quick and easy to intiate a call as well, which is automatically added to the time timeline when the call is finished.
Love the email, read receipts, and reply notifications. It’s so easy to to notice emails needing a response with the number badge on the Leads or Contacts menu icon. The click to call is quick and easy to intiate a call as well, which is automatically added to the time timeline when the call is finished.
What do you dislike about the product?
There’s just one complaint, and that is the size of the data entry box when replying to an email, which would be better if it was larger. I mentioned it to my support contact, and he immediately sent a request to the dev team to address the issue.
What problems is the product solving and how is that benefiting you?
Better followup and quicker responses to emails are the top two benefits. Having stored email templates that team members can send instead of writing an email is not only a time saver, but the content sent to clients is always perfect. For us, Freshsales solved the problem we’ve had of team members not using it. Now, all of us are all on the same page
Recommendations to others considering the product:
Try it, you’ll like it!
showing 1,071 - 1,080