Freshsales
Freshworks Inc.External reviews
1,212 reviews
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Great CRM from a salesperson's perspective
What do you like best about the product?
Freshsales is a userfriendly CRM that is constantly looking for ways to improve. I like that they not only take feedback, but actually implement it. It syncs up easily to your email and allows for seamless work across different platforms like Google calendar/Gmal and Acuity.
What do you dislike about the product?
I wish it would not ask to duplicate leads when they have different locations. Sometimes there will be a lot of leads with the same name (i.e. Jennifer Smith) and FS will automatically assume it is a duplicate. If it was somehow able to identify a difference in, say, location or company name, it would make the AI work in our favor with more ease.
What problems is the product solving and how is that benefiting you?
Keeping track ouf all of our leads, helping store not only the information we need to connect with them, but also any previous email exchanges in one place (makes internal communication a lot easier). It also helps keep track of our sales and leader boarders through their reports feature, as well as use and create email templates for faster communication with leads/clients.
A fresh sales tool that makes it easy for your salespeople to sell from day one, Freshsales
What do you like best about the product?
Freshsales unifies every aspect of your business process, from marketing to data management.
What do you dislike about the product?
Sometimes there were some errors, but helps us a lot
What problems is the product solving and how is that benefiting you?
With Freshsales, businesses can analyze clients and prospects in-depth. Lead management becomes more accessible, faster, and more efficient.
Amazing CRM for Sales Funnel
What do you like best about the product?
I loved using Fresh sales it really helps me to have track of my accounts, contacts, and the current stage of the sale.
The UI is really great, If I forgot something it reminds me to do it via notification.
The UI is really great, If I forgot something it reminds me to do it via notification.
What do you dislike about the product?
Nothing was found to dislike. I really enjoy using fresh sales.
What problems is the product solving and how is that benefiting you?
Having track of the account that I'm persuing, Deal stage and comments helps to crack my sale. Its more productive
Super easy to use!
What do you like best about the product?
Freshsales has been very easy to use! It allows us to upload lists of clients to follow up with and makes our workflow so much easier. It has been a huge value add!
What do you dislike about the product?
It has taken a few weeks for me to understand how to use Freshsales. There are a few idiosyncracies in how the software works that can limit functionality, such as the inability to search multiple contact owners in a filter.
What problems is the product solving and how is that benefiting you?
Our Sales Development team was working out of a spreadsheet exclusively. FreshSales has helped us to move that to a streamlined process that is very visible and provides significant transparency.
A lesser known Jewel that many must know
What do you like best about the product?
The best thing is its ability to synch the data from other CRMs. I mostly used it for Sales management purposes. It served the purpose.
What do you dislike about the product?
Its user interface and experience. Yes, I do think it could look better than it looks right now
What problems is the product solving and how is that benefiting you?
Sales sequence, Forms, customised layout and workflows.
Best CRM after Salesforce
What do you like best about the product?
The best thing is that the CRM gets integrated with all the software
What do you dislike about the product?
The only dislike is it's quite slow when used on mobile
What problems is the product solving and how is that benefiting you?
The freshsales helping to generate more revenue along with the customer acquisition and helping with sales funnel
Fresh Sales Review
What do you like best about the product?
Fresh Sales is a CRM tool helps to store data of all leads
What do you dislike about the product?
Nothing much to dislike the freshsales tool
What problems is the product solving and how is that benefiting you?
It helps to note down leads and sales punch of all sales agents
Very easy to use, can create funnels easily. UI is friendly
What do you like best about the product?
UI/UX
Friendly to use and support is quick.
Friendly to use and support is quick.
What do you dislike about the product?
Nothing to be honest. Its a good platform
What problems is the product solving and how is that benefiting you?
Creating sales funnels, assigning tasks to team members
Super powerful tool for all your sales related needs
What do you like best about the product?
Lead Tracking at various stages , also lead Management process become easy
What do you dislike about the product?
Its bit slow on mobile app and for basic mobile it is quite slow
What problems is the product solving and how is that benefiting you?
For my front end sales team it was a single window tool where they were capturing there entire leads and closures so they don't have to report me on meets
Best CRM
What do you like best about the product?
freshsales is kind of ease to use compared to many other crm service in my opinion. It has many automations which is quite a good thing of freshworks crm or freshsales.
What do you dislike about the product?
To be very honest in my opinion i would say nothing as such
What problems is the product solving and how is that benefiting you?
It helps maintain my leads and deals.
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