Freshsales
Freshworks Inc.Reviews from AWS customer
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The Perfect CRM for Startups !!
What do you like best about the product?
We have been using FreshSales from last 6 Months with 1 month Trail and 5 months paid version.Its really good Interface to understand the CRM for easy sales in an order with tracking system.
We have went for many CRM's but Freshsales have given some cool good features in an basic plan for an startups to Invest in an low price.
We have went for many CRM's but Freshsales have given some cool good features in an basic plan for an startups to Invest in an low price.
What do you dislike about the product?
I could suggest to Freshsales to look at the Android or I store App.Its really not such good whenever we want to give a mail thought the app it was redirecting to the Gmail or Office 365.
Even not good in Notification to show on App.I just felt your Team was busy with Web based CRM not on App.
Even not good in Notification to show on App.I just felt your Team was busy with Web based CRM not on App.
What problems is the product solving and how is that benefiting you?
We completely Sales type of business to fallow up on time to close everyone at right time.So freshsales have done this work well in giving reports and tracking the mails.
FreshSales with Fresh sales
What do you like best about the product?
How easy the operating system for everyone to use. Once all my employees trained on it once or twice it was pretty self explanatory. Which made our lives easier and less paper pushing. I also love that you can assign someone a sale that is one of the best things about this application.
What do you dislike about the product?
I only dislike the login page. It is to simple and easy for someone to login to someone else account, Mostly everything else is perfect.
What problems is the product solving and how is that benefiting you?
Keeping track of sales calls and contacts. It has helped keep everyone in sync with the system and with talking to customers and potential customers . Also keeps all my employees accountable for what they are sup;posed to be doing.
Recommendations to others considering the product:
It is an easy application and helps to keep your business right on track! Easy to use , easy to set up and easy to pay.
Easy and simple
What do you like best about the product?
Freshsales Makes it easier to manage data leads and easy to submit reports
What do you dislike about the product?
I like all its features, And greatly facilitate my work
What problems is the product solving and how is that benefiting you?
Reports and communications with my leads
A very powerful CRM at surprisingly affordable price
What do you like best about the product?
Everything about Freshsales is great. Right from onboarding and setting up the account to using the advanced features, the UX is seamless. Freshsales has some unique features which we found extremely valuable and provided us with key insights that helped in closing mode deals. To name a few: in app email notifications, website visitor analytics and segmentation and automatic profile enrichment.
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What do you dislike about the product?
There is nothing to dislike about Freshsales. Although I would love to see the functionality where follow-up emails can be automated based on prospect's behavior. This can help Sales teams save lot of time.
What problems is the product solving and how is that benefiting you?
At Saleslift, we get a lot of incoming prospects. We use Freshsales to manage the pipeline, identify our ideal potential customers, engage in conversation with them and convert them as our customers.
The greater lead administator tool
What do you like best about the product?
Managing leads is really easy and you can put all the data you want on every client and it's a great tool for team work, tasks can be assigned to you co-workers. I receive all notifications to my email when a client checks on an email that's really helpful too! I can check everything wherever I go!
What do you dislike about the product?
Is not much as I dislike, but I will be happier if the ranking points of a lead stop rising just for changing some information that was wrong or for adding new camps and info. Also, I believe it´s better if the points just rise up when the client shows his interest (feedback, answers, calls...) A quick tool to clean the data will be great, something that permits to erase a group of leads, something like "ERASE ALL UNQUALIFY LEADS" or "ERASE ALL LEADS WITHOUT DEALS". :D
What problems is the product solving and how is that benefiting you?
Most of all... making more money! this tool is amazing to have full control of all your clients and their movements, I really save a lot of time with leads that don't have any interest at all. This tool Increase the management and respond time of all the leads and deals.
Recommendations to others considering the product:
This tool will help your business and your clients to make deals and have a total control of what's happening, so you can be at your home or traveling and check what's your team doing or if they fulfil the tasks.
The advantages of using Freshsales as our CRM
What do you like best about the product?
Having used MS Dynamics for the best part of 2 years, our experience with Freshsales CRM has been excellent. From out of the box, all of our salespeople were able to use it to full advantage. Ease of implementation, user adoption and visibility are all exceptional. The salespeople love its ability to capture email threads effortlessly.
What do you dislike about the product?
The only drawback is associated with deal notes. There is a bit of confusion over where notes should reside; with the client contact, client or deal. I am sure this is something we can resolve by defining it internally.
What problems is the product solving and how is that benefiting you?
Firstly, we had a challenge around tracking and expediting our pipeline. Freshsales give us great visibility and reporting without demanding hours of non-sales input from sales staff.
Secondly, we had a challenge in forecasting for finance and resource planning, Freshsales enables us to predict and manage pipeline very accurately.
Secondly, we had a challenge in forecasting for finance and resource planning, Freshsales enables us to predict and manage pipeline very accurately.
Recommendations to others considering the product:
If you are looking to implement a simple to use, easily adopted CRM you would be pushed to find anything that measures up to Freshsales
Easy to use platform for all Sales Professionals
What do you like best about the product?
It helps to engage the leads/prospects in various way and monitor their status with lead score. This helps to identify the leads potential in closing the deal.
What do you dislike about the product?
So far so good. I don't have any comment.
What problems is the product solving and how is that benefiting you?
Lead followup and engagement
Easy & User Friendly
What do you like best about the product?
Very easy to use and available on mobile application. I love it more because it is free to start with.
What do you dislike about the product?
I need to upgrade with all existing users ( in place of few members).
What problems is the product solving and how is that benefiting you?
It is good for follow up of leads coming for overseas education & coaching classes.
Recommendations to others considering the product:
I will recommend to try this at least once and you will fall for it.
Great solution for catering to multiple support channels
What do you like best about the product?
We run an e-commerce channel management agency; being able to manage the customer support of all our clients through a single platform is a godsend!
What do you dislike about the product?
Right now, it's not possible to connect multiple instances of the same ecommerce platform for better integration. If this is added someday in the future, I would have no complaints.
What problems is the product solving and how is that benefiting you?
Streamlining customer support.
Recommendations to others considering the product:
Go for it!
Excellent support system. Very structured software.
What do you like best about the product?
I like the support system, its response and the way the support people respond. Its really appreciable.
What do you dislike about the product?
Nothing yet. Most of the features are very good , except Reports wherein it requires to strengthen.
What problems is the product solving and how is that benefiting you?
1. Sales Department activities
2. Tech projects management through Tasks.
2. Tech projects management through Tasks.
Recommendations to others considering the product:
Recommended.
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