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Freshsales for non-profits
What do you like best about the product?
Intuitive interface makes it easy for a non-pro like myself to organize contacts and schedule activities
What do you dislike about the product?
I haven't found anything not to like when using for my purposes
What problems is the product solving and how is that benefiting you?
Keeping track of contacts,organizations, and appointments for our non-profit
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Absolutely brilliant
What do you like best about the product?
The intuitive design with which the service is structured with small to medium businesses in mind.
What do you dislike about the product?
Nothing to dislike as such in freshsales service
What problems is the product solving and how is that benefiting you?
Sales prospecting and closing for snackexperts.com. Swift and versatile solution with a focus on end user.
Recommendations to others considering the product:
Give it a shot. You will feel the change
An Intuitive CRM from a company that understands sales
What do you like best about the product?
The Marketing Automation that comes with FreshSales makes the job of my sales team easier.
What do you dislike about the product?
The user interface can be better designed
What problems is the product solving and how is that benefiting you?
A CRM that I can rely on and that's affordable. It is actually used by my team
Recommendations to others considering the product:
You won't go wrong with this CRM
Making the Complex Simple
What do you like best about the product?
FreshSales allows your sales team the ability to manage multiple clients and pick up the conversation for a team mate who is unavailable. With the document templates, lead tracker and simple interface, my team can focus on what they do best while not wasting time making reports to upper management or searching for proposals sent 10 years ago. We can also keep our partners in the loop with limited access to view the sales pipeline and projections for their product sales.
What do you dislike about the product?
Honestly there isn't much to dislike. The support is excellent. I haven't felt abandoned since i signed up. If there are any suggestion i would like to make, it would be to have integrations with the helpdesk to convert prospective tickets/customers into sales leads.
What problems is the product solving and how is that benefiting you?
FreshSales has helped us keep track of the sales pipeline with clients as well keep track of tasks to be accomplished. It has helped us be more efficient, professional and in control of our interactions with clients.
Recommendations to others considering the product:
Give it a shot, you won't regret it.
Excellent CRM tool
What do you like best about the product?
It enables me to connect with customers through different channels in one window. I can use it my mobile is another crucial element I find most use as I travel a lot.
What do you dislike about the product?
Even though the customer lead updation is useful. I don't find space to add custom information.
What problems is the product solving and how is that benefiting you?
Reduces the task of tracking the communication. Creates a timeline for understanding the status of and help to follow up my previous conversation from any place.
Great tool for focused sales teams
What do you like best about the product?
The ability to schedule emails and calls to prospects
What do you dislike about the product?
Too much time to load leads. Nothing apart from that.
What problems is the product solving and how is that benefiting you?
Quick and efficient CRM that keeps sales teams on the same page. Makes the sales teams more efficient. Saves lot of time
Freshsales is the perfect CRM for our Growing Business
What do you like best about the product?
Freshsales if perfect for our growing company simple but very powerful program and the pricing structure lets you pick the features you need now and move up to another level when and if needed. Great customer support!
What do you dislike about the product?
Can't think of one thing. This is the perfect product for our company
What problems is the product solving and how is that benefiting you?
Starfish Leadership is a rapidly growing company and Freshsales has given us the ability for everyone on our team to see deals and where we are headed.
Recommendations to others considering the product:
Check out other CRM programs and then check out Freshsales. Based on value, ease of use and the terrific support team - pretty sure you will chose Freshsales as your CRM partner!
Best in class for online aided conversion
What do you like best about the product?
Freshsales has easy to integrate api structure which allowed us to design and implement it within a month's time. Highly recommended for small scale businesses. Application is very easy to understand and requires no aggressive training to train agents. Team transition from traditional system to freshsales was too quick.
What do you dislike about the product?
Freshsales still has to cover more features w.r.t B2C kind of it's client where no. of leads are more in the software. For example: If mo. of leads are more then client must ask for lead capping feature, hence freshsales need to think in this direction as well.
Not able to set rules on lead which are already lying in the system. No time based rule triggering mechanism. No lead assignment on the basis of agent conversion ratio.
Not able to set rules on lead which are already lying in the system. No time based rule triggering mechanism. No lead assignment on the basis of agent conversion ratio.
What problems is the product solving and how is that benefiting you?
Able to fetch leads from multiple channels like website, app, msite and auto assigned to agents. Managed to ceased multiple calls to customers. Barring Junk Leads from assignment, therefore agents to work on qualified leads. Lead tagging and lead search are two main effective features which reduces the effort in every sales pitch.
Growing startup needed CRM to help manage sales pipeline and customer data.
What do you like best about the product?
Simple to use, email tracking, pricing is good, easy to import data, interface with outlook emails. alerts when communications from customers are sent or emails/links clicked and opened. very easy to get new team member trained on the system, less then a day and they are using the system in full.
What do you dislike about the product?
when i find something i send a support message and see if they will include in next release. at the moment to early to consider dislikes as it is improving our process now.
What problems is the product solving and how is that benefiting you?
visibility across the team on business critical data. Keeping account data on customers and making it easy to see this information. building a strong sales pipeline to help with a growing business. customer support.
Recommendations to others considering the product:
I would recommend as a starting point for CRM in your company. With the very easy to use UI and features you will get to see results quickly and start to improve your sale pipeline and customer support
Freshsales is the Best Platform CRM and emailing software I have found through allot of research!
What do you like best about the product?
The software is very simple to use and setup authenticated emails and also allows you to make direct calls from within the software. Also the support is outstanding with direct access to the Freshsales team!
What do you dislike about the product?
I have not found any are of Freshales I dislike as it in my humble opinion to be 5 stars and a perfect CRM solution for your business!
What problems is the product solving and how is that benefiting you?
I needed a CRM package that I can use online from any device as well as being able to get realtime email stats from every email sent whether bulk or manual. This creates a lead score that gives you a better pipeline and gives you the hottest leads to chase first.
Recommendations to others considering the product:
I would highly recommend Freshsales as you will find it easier to use and also you will find that realtime email stats are ideal for a business looking to build relationships with other businesses.! Truly!
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