Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Best CRM for Startups
What do you like best about the product?
Intuitive interface and features plus the great support.
What do you dislike about the product?
Very very little to dislike but hope the product will evolve.
What problems is the product solving and how is that benefiting you?
We are solving the user journey from support to sales.
- Leave a Comment |
- Mark review as helpful
WOW !!! We Love Freshsales - Exceeded all of our expectations and saved us $$$$$$
What do you like best about the product?
After experiencing many CRM systems for past 10 years (Sales Force, Insightly, Podio and many others) we came upon freshsales because we were using freshdesk (another great support package we have been using for past 5 years). It is straight forward to use and has all advanced features at fraction of the cost compared to salesforce and many other systems. I can email directly from the app no exotic tricks to get email messaging working within the CRM which was a pain with many other CRM systems out there.
What do you dislike about the product?
NOTHING AT ALL - Keep up the good work. Please add more features as time passes, do not let the product stay stagnant. constant improvement will ensure it is current with customer needs and trends.
What problems is the product solving and how is that benefiting you?
Email communication, lead management, web analytics and many other features to list that is essential in lead and sales management.
Recommendations to others considering the product:
Freshsales blows away the competition, support is easy to get to, the solution is easy to use and very modern. I would highly recommend this over anything else in the marketplace. believe me you will save hundreds of hours and dollars and not get frustrated like the other systems and I say that from my own experience from the past 5 years.
My Experience with Freshsales
What do you like best about the product?
The features of the CRM software and the support that I get from freshsales is outstanding.
What do you dislike about the product?
Haven't found anything to dislike so far.
What problems is the product solving and how is that benefiting you?
I really like the tracking of lead and deal stages. Also managed to integrate freshsales into the business website for capturing leads.
Using Freshsales for our business
What do you like best about the product?
Freshsales is the most user-friendly CRM we came across, all my colleagues have found their way in no-time.
What do you dislike about the product?
It would be nice to have the ability to search in e-mails
What problems is the product solving and how is that benefiting you?
Now it's possible for every employee to see the status and communications with our customers
Intuitive system, powerful tools, but really great support.
What do you like best about the product?
The company listens and clearly is on a mission to grow its business around the needs of its customers.
What do you dislike about the product?
Some features not there and some not quite right yet. But confident they will be addressed.
What problems is the product solving and how is that benefiting you?
National business development complex territory
Excellent tool for Sales
What do you like best about the product?
Best thing is auto lead score and filtering.
What do you dislike about the product?
Slow many time and gives error sometimes.
What problems is the product solving and how is that benefiting you?
Reminds us to follow up with cold leads and analysis for leads based on our custom filters.
Best CRM Tool - Features, Pricing, Support
What do you like best about the product?
After having tried multiple tools for CRM, we shifted to using Freshsales and have not looked back. It offers the best set of features, all tightly knit into one tool rather than being spread apart, for a very attractive price.
- User Behaviour Tracking:
Email tracking right from the tool saves a lot of hassles. This coupled with speedy two-way email sync in the basic paid tier itself makes this a one-stop solution for conversations with clients. Knowing when they open a mail or click on links help track how a lead might convert to a deal and which leads to focus on.
- Lead Scoring:
Each lead is assigned a score based on their interaction with the company and the information provided. The profiles are also auto-enriched with the social credentials. This feature helps assess which lead might convert and take actions accordingly.
- Easy scheduling of tasks and activities
- Excellent support: Anytime we have reached out with a query, we have had a very speedy resolution whether it was with respect to the product, pricing or anything else.
- User Behaviour Tracking:
Email tracking right from the tool saves a lot of hassles. This coupled with speedy two-way email sync in the basic paid tier itself makes this a one-stop solution for conversations with clients. Knowing when they open a mail or click on links help track how a lead might convert to a deal and which leads to focus on.
- Lead Scoring:
Each lead is assigned a score based on their interaction with the company and the information provided. The profiles are also auto-enriched with the social credentials. This feature helps assess which lead might convert and take actions accordingly.
- Easy scheduling of tasks and activities
- Excellent support: Anytime we have reached out with a query, we have had a very speedy resolution whether it was with respect to the product, pricing or anything else.
What do you dislike about the product?
- Multiple Deal Pipelines:
We are trying to track deals with different pipelines. While there is an option to create filters within the same pipeline, there isn't a feature yet to create different pipelines.
We are trying to track deals with different pipelines. While there is an option to create filters within the same pipeline, there isn't a feature yet to create different pipelines.
What problems is the product solving and how is that benefiting you?
We are a deep-learning startup with patent-pending algorithms for the analysis of photos and videos by identification of people, places, objects, backgrounds and events. We serve enterprises who have applications that include analysis of consumer-generated images/videos, emerging data sets such as drones data, satellite imagery and other industrial data.
Freshsales has helped us view all our deals in one single pipeline and helped us effectively track which stage each deal is in, which needs attention, what tasks are pending etc. It has become our one-stop solution for our sales team. We would highly recommend Freshsales for anyone searching for a CRM solution.
Freshsales has helped us view all our deals in one single pipeline and helped us effectively track which stage each deal is in, which needs attention, what tasks are pending etc. It has become our one-stop solution for our sales team. We would highly recommend Freshsales for anyone searching for a CRM solution.
One of the Best CRAM I have ever used
What do you like best about the product?
Simplicity, Synchronized with email. Can check and track emails within crm. Contact history and much more
What do you dislike about the product?
Nothing. I didn't find anything that I would dislike. Freshsales are doing great job
What problems is the product solving and how is that benefiting you?
Follow up with customers.
Each in customer service.
Increase in sales due to ease of engagement with customer.
Employees save time due to saved email temples in CRM
Each in customer service.
Increase in sales due to ease of engagement with customer.
Employees save time due to saved email temples in CRM
Recommendations to others considering the product:
All in one solution
Pleasantly surprised
What do you like best about the product?
For how many offerings Freshsales provides, it is still very easy to use. Today Freshsales is an integral part of our sales technique. We have also had really good interactions with their service team.
What do you dislike about the product?
I wish it had an admin dashboard to easily review the sales teams performance.
What problems is the product solving and how is that benefiting you?
We use Freshsales to make wishlists for our clients. As product comes in, we scan our clients notes to see who is interested in what. This is also a great tool to set client follow-up reminders and schedule appointments
Perfect for CRM with tight integration with Freshdesk
What do you like best about the product?
We considered using Freshdesk first without understanding what Freshsales offered. We're a start up and interacting with leads and converting them is where we're at in the cycle. Josh, Paul and the team at Freshsales/Freshdesk couldn't have done enough to understand my business and business process requirements. We're also integrating freshchat and have used the freshphone feature for inbound and outbound calls.
Tight integration with Freshdesk matters to me as once my leads are converted to customers, they have ongoing supply purchases that extend beyond the initial sale. I want to make sure we don't miss a thing.
They truly value their customers and it shows. Every interaction was an opportunity to understand my needs and even offer me time saving tips that would make my sales effort focused.
Sounds like I should be selling for them? Nah, but they're a good partner. That's what I need and glad I found.
Tight integration with Freshdesk matters to me as once my leads are converted to customers, they have ongoing supply purchases that extend beyond the initial sale. I want to make sure we don't miss a thing.
They truly value their customers and it shows. Every interaction was an opportunity to understand my needs and even offer me time saving tips that would make my sales effort focused.
Sounds like I should be selling for them? Nah, but they're a good partner. That's what I need and glad I found.
What do you dislike about the product?
Not much. Apps work well, features and functionality is spot on.
What problems is the product solving and how is that benefiting you?
Sales funnel and communications capture
showing 1,131 - 1,140